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November 2023 by April McDonald
They are a great vlinic to take your animal to. They make sure you know all the options and let you choose the path you want/afford. They also called me a couple of days after the appointment to see how the treatment was going, and they called a week later to follow up. I will trust them with all my animals going forward.I must say, people who say this company only wants your money are far from the truth. If people would just buy pet insurance to begin with, the emergency visits and health issues dogs have would cost as much. Pets need health insurance as much as humans do.
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August 2023 by John G.
The old lady vet has no bedside manner, no customer service and is down right rude! No recommended.
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July 2023 by Ali V.
I took my dog in to be seen for an ear infection, I have a 10 week old golden retriever that happened to be the runt. She has a skin allergy so I made her ears hurt her. I usually take my animals to another animal clinic but can't get her seen until August 8 so I got her in at this animal vet clinic make a long story short I really didn't like the service I answered any questions the vet Tech asked etc .. she asked me where I got my dog from and I told her from a lady was selling them here in town. She leaves the room. She comes back in with the vet a few minutes later, the first thing that the vet said out of her mouth was I hear you have a hammy down golden retriever my answer was no I don't have a hammy down golden retriever. I have a golden retriever and her name is Dot .I do understand that there are breeders out there that do bad but I also have four rescues Either way if I bought an animal from a rescue or a animal from someone selling puppies all animals need homes and I feel like I do my part. I'm a big animal lover, but I will not be going back because you should never say to anybody that they're animal as a hammy down even if she was, I wouldn't care but it was just very unprofessional
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May 2023 by Dennis Elliott
Great place very friendly
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February 2023 by Alani M.
Last year, my Tata's dog had to be put down. He was in a lot of pain and my Nana brought him here. When she brought him in, they took him to the back and euthanized him-- but that's not the worst part. The worst part is when my Nana asked if he can bring his body back to their house to bury him, they told her that she can't bring the body home with her. What kind of "animal clinic" refuses to let you bring your pet home to bury them?? The very least they could've done is put him in a box for her to bring home, but no. She tried to stamp his paw print on a piece of paper to no avail, so we don't have a physical reminder of him. We don't know what they did with his body, for all we know, they could've thrown him in the trash. I do not recommend this place if you want a caring environment you can let your pet go in. Rest in peace, Cujo. We all miss you.
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April 2022 by Robin Miller
The vet is just rude. and was not friendly with my dog. This place is Horrible! And you need to do your facts straight. Trasodone is NOT A CONTROLLED SUBSTANCE!! JUST SAD YOU ARE A VETERINARIAN..and just mean to your staff!!!!
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October 2021 by Joe B.
Don't go here. Big waste of money! The cost is outrageous! There's other places that are much much cheaper.
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October 2021 by Robert L Phelps (Rob)
Very friendly caring staff
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June 2021 by Rob Phelps
Very friendly caring staff
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June 2021 by Mary A.
Not happy at all and will never go back. We were still not allowed to go inside or see inside the building at all due to "covid" even after the bans have been completely lifted in the state of Arizona. After a year, I would think it is ridiculous and to force us to stay outside for over an hour in 100+ degrees is cruel & uncaring to their paying customers!! They make you sit in your car until they are ready to come out where you must give up you pet and then watch them drag the scared animal into a building where you have no idea what's going on. And then, they have the nerve to ask for a review on how they "treated" your pet. How on earth would we know what they did or if they did anything??? Even the hospitals allow visitors right now with covid, but you want me to just leave my scared cat with a stranger for over an hour? It was just a poor experience overall and already have found other animal clinics much closer to home that allow you to come in with your pet and not have to wear a mask! The mask mandates have been lifted and why are animal tech's coming "outside" with their masks on to begin with?? Is the covid outside in our atmosphere too? If so, those masks are not going to do any good anyhow since your skin is exposed. Guess they better start looking into NASA for space suits to protect them if they are that scared!
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May 2021 by Gabriel Castañeda
They took great care of my mother in laws puppies.
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March 2021 by Tyler B.
Not impressed. First visit and that's all it took to never come back. First off, I was not allowed to come inside or see inside the building at all due to "covid". So they make you give your animal up at your car and then watch them drag the scared animal into a building where you have no idea what's going on. Even the hospitals allow visitors right now with covid, but you want me to just leave my scared puppy with a stranger? Which brings me to the second issue. The tech who came to take the animal was not friendly. They weren't rude to be fair or anything, but you would think a animal specialist would allow a dog to sniff you or get to know you for at least a minute before you drag them away from their owner. My dog is very friendly and doesn't bark at all, yet she literally was dragging herself and barking to avoid going with the tech. Which I believe a lot of that would've been avoided if they would've just taken a moment to make the dog feel comfortable. And lastly, it took 1 hour and 42 minutes to have a simple service done! Overall it was just a poor experience as a whole. There's nothing that made me super angry, but not one part of it was I satisfied with. And ultimately I just hope my dog doesn't have anxiety issues coming to the vet from now on; and I couldn't even tell you if they did get their treatment done or not....bc Nobody was there to witness it. For a medical entity you sure are ridiculous with your nobody inside the building policy!
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February 2021 by Sharon Swann
I have never found an animal clinic that expresses such a high level of care and concern as the Small Animal Clinic in Casa Grande, AZ.
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November 2020 by Robin Gearhart
Says open until midnight. Was closed when we got there at 10:30pm
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August 2020 by Tristan Teriana Neal
I will make it a point to tell absolutely everyone about what a joke, money grabbing place this is. If you are about the pets and helping animals then don't drag out the process to make people fork over and arm and a leg for the stupidest things. Don't start the conversation with, "I'm not just trying to get money from your wallet, but..."