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October 2023 by Chekki S.
Extremely bad service. Waited outside sitting on the curb 6 hours to be towed. I was originally quoted 90 minutes. I did not receive a phone call with updates. Then I was quoted 20 minutes to arrival that took 45. Upon arrival the guy refused to tow me because I was not available to show my triple A card. I was picked up by my spouse and went to the local gas station to use the bathroom and get water on. 90 degree day. The driver said he could not wait until I got back. I called Tamara the supervisor who hung up in me ! Do not use this service. Extremely unprofessional!!!!!!! And a overall lack of concern.
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March 2023 by Traci H.
Our Jeep broke down in Tucson and needed to get to Peoria (196mi). I have a premium AAA membership that covers a tow for up to 200mi. Every AAA tow truck company in Tucson wouldn't pick it up because they didn't want to leave Tucson. I called Star and they sent a truck out right away knowing it was almost 400mi round trip for them. The driver was nice, professional, and did a great job loading it on the truck. I would 110% use them again!
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November 2022 by Jeroen N.
Roberto from Star Towing deemed my car unworthy for towing because he can't tow my car without a tow hook, when low and behold another Tow truck company did what Roberto couldn't, even without the hook Roberto said he needed. Good job Roberto. Go with Absolute Towing instead (520) 423-0226, because they can do the job these guys can't.
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October 2022 by Kari P.
Truck broke down on busy highway. Robert with Star Towing came out within an hour and had it loaded and headed to our repair shop. Speedy and friendly service! Very professional!!
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September 2021 by Kathy H.
Star Towing 5 STARS , called them very last minute to get a car towed to a shop not only did I have a tow truck at my house in 30 minutes but they were able to help me get it to the shop before it closed. The driver that came for my vehicle, was polite, funny and extremely competent in his job. He made the experience fast and simple. Before calling Star Towing I had called 2 other towing companies (i just went down the row on my Google search) they all told me tge wait would be 1.5 - 2 hours and $10 more. So for the pepper or last minute procrastinator like myself, save yourself some time and worry and just go with Star Towing!!!
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July 2021 by Cynthia Berry Williams
Do I look good please
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August 2020 by Gen R.
Thomas came out at 8 pm to jump my neighbors' car. My son is obsessed with tow trucks and even though it was late and dark and the job was done Thomas went the extra mile and answered all of my sons questions about the truck; he was very professional in his delivery. My son is so happy, especially because the tow truck is so shiny and new, with a big flat bed and a huge hook. I want to say a huge thank you to Thomas!
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November 2019 by Bill M.
Ran outa gas on 8 freeway just b4 casa grande. Mighty proud of how fast they were to get out to help
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November 2018 by Brandy R.
Star Towing arrived 20 minutes before the estimated arrival time frame and deiver was very courteous. I would reccomend to others needing a tow.
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August 2018 by Amber W.
Star towing, I don't appreciate your flatbed tow driver with the license plate CJ-77222 hauling down the casa grande/Florence road going 75-85 cutting closely between cars in a 45 mph zone!!!!! Continues to drive the same way on the I-10 going 85-86 mph. You shouldn't have people recklessly driving your company vehicles with or without a car in tow. I have a video of the driver as well if your company would like to further investigate you can reach out here with an email I can send it to.
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August 2018 by Carla S.
Was on time and arrived in 30 minutes! Best price by $20! Wes was incredibly professional and knowledgeable! Would recommend!
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July 2018 by Mickael F.
We had the misfortune of needing 4 separate tow services for 3 different vehicles within a 4 day period, 3 tows and 1 jump. Every aspect of their service met or exceeded my expectations. Definitely would recommend.
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June 2018 by Cindy F.
UPDATE: AAA is investigating. Star Towing's practices are against their code of conduct. Stay away. $15 for two gallons of gas is exploitive and opportunistic! AAA said Star Towing would charge market rate for gas. Market rate is $2.89. Rude Roseanne at Star Towing's office said, "You 'AAA basic' people always complain about the price." I agreed to pay market rate, not $10 for two gallons and $5 service fee for using a credit card. If this is the type of exploitative and opportunistic provider AAA contracts with I truly disappointed. Backstory: I ran out of gas while driving to Tucson to give a presentation. My AAA membership lapsed so I had to pay $75 for the immediate service call plus nearly $150 for a premium membership renewal AND then $15 for two gallons of gas.
