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January 2024 by Desert Vagabond
Great environment and great service. Like the setup of all the phone to see on display. The employees were very helpful in me making my decision.
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January 2024 by sandy balmes
I took my mom in to have her phone open to move to another carrier. She left T Mobile because of where she lives and a new cell tower that was put in, she was unable to have a good connection. So long story short the gentleman that helped us was amazing, friendly, professional and has lots of patience. Thank you!!!
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January 2024 by Alexandria Hartline
Had the pleasure of having Kayla assist my son and I upgrading his phone. She was very informative and efficient. Made the process very easy. Thank you Kayla ?
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November 2023 by Mechaun 1
Don’t come here unless you have all day. One worker out of however many are getting paid to work and aren’t. This is the pointless service that the world has come to when you don’t drug test and the one’s in management positions need to be workers instead of management. I wish the stars could go negative. This picture was taken after 3 people left and I’ve been here over 25 minutes.
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November 2023 by Jim Gray
Has a manager, new to me. Thinking of a class action suit toward the company and the local store I do business with. Provides extremely bottom service where I live. During the last year my phone service has declined and is now pathetic. My TV service was GREAT under Sprint, and takes an hour for the service to LOAD. A year, no improvements. So sorry.angoes.
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October 2023 by Wendi Guerrero
I love how they always seem to know how to correct whatever issue I have with my phone. Very kind and helpful.
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September 2023 by William Wood
Came in with my girlfriend the other day, I was looking to upgrade my IPhone 11 to the 14 Pro. They denied my trade in and that’s okay but they tried to charge me over $300 to get the phone that day. So I got on Verizon’s website and got it for free along with Sunday ticked for maybe $20 more on my bill. If that chub that was there would have actually wanted to help me he would have got a sale and T-Mobile would have kept a customer.
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September 2023 by A Mc
Awesome service staff. Thanks for helping me select a replacement phone without being pushy on the upsale.....so refreshing.
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August 2023 by Theresa Renee
Had a great experience at tmobile. Jessica and David helped me pick out the best phone and watch for me. She informed me of the current promotions and gave a great deal. Set up my new phone and watch and I couldn't be happier. Always a great experience at this store.
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August 2023 by Karen Erickson
Can't get online to get my bill because their website doesn't work, but only for my home account so they have to put in a trouble ticket with tech support. They can take my money though no problem. Will be returning my home internet box simply because I can't get a copy of my bill for work.
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July 2023 by Theresa Adkins
Had a great experience at tmobile. Jessica and David helped me pick out the best phone and watch for me. She informed me of the current promotions and gave a great deal. Set up my new phone and watch and I couldn't be happier. Always a great experience at this store.
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July 2023 by A A.
Treated my dad like a dog worst customer service from a bald employee yet talked to the female customers great and very talkative switched from Verizon might go back also waited 2hours for nothing
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June 2023 by Anyssa Sandoval
I went into the your store today was welcomed by Israell. He was so helpful. He was so kind and generous. He really made my day. To anybody that goes to t mobile have him help you. He is awesome. We need more employees like him.
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March 2023 by MaryLynn Staggs
I am happy to write a positive review for T-Mobile representative Darrell in Casa Grande, AZ. He helped me set up one of the best mobile phone service providers I have come across. I have been using their services for several months and have been extremely satisfied with the network coverage, customer support, and pricing.One of the things that impressed me the most about T-Mobile is its excellent network coverage. I have traveled to many different parts of the country, and I have never experienced any significant network issues. The connection is stable and fast, and I can stream videos and browse the internet without lag or interruption.Darrell's customer support was exceptional. Whenever I had a question, he responded quickly and in a manner I could fully understand. He was polite, patient, and knowledgeable and genuinely cared about my experience and receiving the service I needed.Finally, their pricing is very reasonable. Darrell showed me how to get more for my money with T-Mobile than with other providers. He offered a range of plans to suit my budget and needs, and there were no hidden fees or charges. I ended up including their Internet access plan for my home along with my new phone and mobile service.I highly recommend Darrell and T-Mobile to anyone looking for a reliable, high-quality mobile phone service provider. Their network coverage, customer support, and pricing are unbeatable, and I am grateful to have found such a helpful representative and fantastic company.
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March 2023 by Eddie Gutierrez
MOST DISGUSTING EMPLOYEE IVE EVER SEENWHY PICK YOUR NOSE MULTIPLE TIMES THEN WANT TOUCH MY HANDS AND GIVE ATTITUDE!!! SO GROSS!!!SORRY TMOBILE YOU LOST CUSTOMER SO SAD world is coming too generation of kids and morals and respect!!!! YES I'm all about hiring people who want to work but people in your business is what represents your store !! Corporate or Franchise doesn't matter at end of day felt unpleasant being in his present
