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March 2024 by Barbara Stevens
Always polite and helpful
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February 2024 by pesh31
Customer service
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January 2024 by E
Fast competent service.
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December 2023 by Charles Adkins
Price to send the smallest box charged 15.00 to expensive for Mr.
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August 2023 by S. Engel Grohnke
Chase did a great job helping me today! highly recommend coming here, as the employees are so very helpful and nice. Good customer service keep it up thank you so much!
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June 2023 by Kathy W.
What a HORRIFIC experience!!! I went in and was told I have to wait while my package is wrapped, are you kidding!!! The only lady who has permission to wrap is busy! I wait! I will say the store is busy, while I am waiting 2 other customers needed their packages wrapped and one associate advised one customer to come back Monday!!! Unbelievable.... The other customer gave feed back this store is never accommodating! NO SHIT...!The older lady who is ok'd to package finally calls me over. I gave her my phone number and she asked all the questions that are on the computer as I regularly ship to the address on file. I walk out with my items, the hell with this UPS! I will take all my packages to UPS ON PINAL by frys! They know how to run a business! Damn owner on florence I'm sure doesn't care.
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May 2023 by PhotoLynZ
YESTERDAY, I EXPERIENCED THE WORST SERVICE EVER!!!! WITH THE EXCEPTION OF ONE LADY, THAT AT LEASE TRIED TO HELP ME….. I ONLY NEEDED TO GET 10 PRINTED COPIES MADE FROM MY iPHONE, IN A LARGE FONT….I WAITED FOR WHAT FELT LIKE AN HOUR + TO GET MY COPIES COMPLETED- OUT OF THE 20 COPIES THATI WAS CHARGED, ONLY 1 PAGE WAS DONE CORRECTLY!!!!I WAS TOLD THAT THEY COULD NOT PRINT IN A LARGE OR BOLD FONT…..???? HUH ? I HAD A DOCTORS APPOINTMENT- THAT I ALMOST MISSED DEALING WITH INCOMPETENT PEOPLE!!!!!!!SO DISAPPOINTED.
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April 2023 by Judy Prescott
I would give a lower score if I could. They insisted I have a package for my Amazon return before they would take it. I know sometimes you do but my instructions said no package necessary. I left to get my cash and came back in. Bought an envelope for 2.99 but they then charged me 2.96 to print out 2 pieces of paper. The first gal was rude and acted like she was doing people a favor by being there. I will never go back to that store.
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April 2023 by Brad and Cheri
We had to get some important papers notarized; all three of the ladies working were very helpful and friendly.
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April 2023 by pete dourlein
Vary bad customer service, will not use them agin!!! FedEx beat their price, and better customer service.
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February 2023 by Scott Akers
I've been coming here since shortly after they opened. Always service with a smile. Professional-quality packing and shipping. Never a problem.
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December 2022 by Brazy Keke
If I could put 0 I would the older white lady is a hot mess REAL NASTY & hates her life you don't like people don't do nothing involving customer service you don't like people of color don't take our money then be nasty whole experience was nasty she'll never get my service again
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December 2022 by Bob Hole
Always friendly and helpful staff, even when they’re swamped.Any problems I’ve had are with corporate, not the people here.
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October 2022 by Eric Noriz
I am one of the customers that prepaid for 6 months when it comes to prepaying for another 6 months I may or may not do this. Today I called because my package hasn't shown as being picked up by the United States Post office of course I didn't drop it off (mom did) so I asked "Nicole" if she can verify my package is back there instead of doing that she just told me when it's picked up and when it's not picked up in a condescending tone. I had to call back and Angelina that's what she said was her name, but honestly she sounded like "Nicole", picked up and helped me out and did what I had asked the first call to do. In any case I do not need to have a condescending cashier telling me when or when. Oct 12 two calls 520-64*-**** from me at around 1130 ish. Next time instead of getting condescending with her little attitude she could just do what the customer had asked. Can she can visually verify and it cost her no money and maybe 10 seconds of her time that's what she could have done instead of ruining a customer relationship for you guys. I had asked her two or three times and both times she just responded with a negative attitude condescending mode I said I don't care what your policy is or when it gets picked up I want you to go visually see if you can I didn't drop it off and I do not know instead of just doing that she was rude and found three different ways to tell me she's not going to do it.
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September 2022 by jeo santos
I like the ups store but they should open at least 3 cashier to hurry up the line
