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September 2023 by Andie Sproule
Thank you Jaime Hernandez for your great customer service yesterday I was quite nervous being out of the state and not having an ability to get to my funds but you made everything so much better again thank you very much
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August 2023 by Tearney Seimy
Terrible customer service. Can't increase daily spending limits until after a year of banking on a DEBIT card. I should be able to buy airline tickets for my family if I have the money in my account. Wouldn't discuss with me my husband's card so I could try and split the amount between the two of our cards. Run!! Bank anywhere else. Don't trust these idiots with your money. I should be able to spend MY money when I need it.
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July 2023 by Cris La
Always a great experience. Thanks guys!
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July 2022 by Maria M.
Since we moved from La Mesa. We've been going to this branch since Maricopa doesn't have a branch. The tellers are the nicest and most pleasant to do our business with. They always greet with a smile and how can we help you! The majority of the time Michael has served us and he is amazing! I look forward to seeing him when we go. Thank you for being a fantastic branch! You all are appreciated by us.
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December 2021 by Marlin Stone
Always excellent customer service
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January 2021 by Cliff Beach
Have not been in it yet do not have a r!ting yet.
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January 2020 by Lance Johansen
Worst customer service I have ran into in the last 10 years. Lackluster customer service and will say anything just to get you off the phone. Maybe they are understaffed but it clearly shows.
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September 2018 by JUAN CANO
Easy peasy
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February 2018 by wes moss
These guys are great. Every time I come in, they are very helpful and friendly.
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September 2017 by Michelle Fogarty
Amazing and helpful staff
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September 2017 by Sheldon Milender
Superior customer service
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May 2017 by Lyndsey Raxter
I called a couple days in advance to confirm a notary would be on site the Sunday I was driving to this US Bank location which was an 1.5 hour drive from my home as I was meeting someone there to sell my motorcycle. They confirmed they would indeed have a notary there that day and went a step further and personally confirmed with the notary to bring her book and stamp that day. The Sunday comes and I arrive at the bank. There is no notary.... her schedule had been changed and they would not allow her to come in as it would be overtime. No one thought to call the customer who specifically asked about the notaries absence just days prior. I inquired while there if they could call in notary to for the one item but they said they wouldn't because they didn't want to pay her the overtime, even though I had driven 1.5 hours and made arrangements with my Buyer. There was no other notary available in town as it was a Sunday and we had to drive another hour out of the way. US Bank handled this situation quite poorly and I am considering taking my money elsewhere over this whole ordeal.
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November 2016 by Alana Hardman
Everyone at this bank is AWESOME! I go out of my way to go to this branch!
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August 2015 by Aaron Martinez
The staff are knowledgeable and very personable. They create a fun friendly environment for each and every visit.
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January 2015 by Colby Myers
Wish I could give them zero stars. I spoke with Edward one of the district managers here about a consistent problem my wife and I have been having at one of the other US Bank locations. He skipped around the problem and didn't have any desire to solve the real problem. They have chosen to cancel my accounts because of the words of one of there employees. They refuse to review the video of the particular argument. Stay away from U.S. Bank. Don't take my words for it, just search "US bank reviews" in Google. They have one star out of 5. I can't even find 1 review where they rated them more than 1 star. They will cancel your accounts if you request any form of customer service. Don't bank here, you will regret it!!!!
