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December 2023 by Savanna Werner
One star is too many stars for how terrible the customer service was and how poorly we were treated here.. it’s despicable
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December 2023 by Phil Bartlett
Sales person was very helpful and knowledgeable
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September 2023 by Suzy Ter
Upon entering, there was no recognition of anyone's presence, nor any communication while we stood waiting (others came in after me and it was the same). Even though they were assisting another customer, they didn’t inform us that they would attend to us shortly. 'Will be with you in a minute' or anything. It appears that customer service skills are not a priority in their training.
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September 2023 by Michelle Smith
The store consultant Travis was very knowledgeable and professional! I felt very welcome and comfortable there!
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September 2023 by Zandria Martinez
This is not a Verizon store, it is 3rd party. So that means if they mislead you, tell you your getting a promotion but it's not the exact 1 from Verizon then you won't get anywhere from Verizon. You'll have to take the issue up with the store and it's up to them if they make it right or not. I knows this because it happened to me. Thank God Verizon has such great customer service. Do yourself a favor and just do your business over the phone and online with Verizon themselves.
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August 2023 by Joshua Green
Came in and talk to Noah about upgrading my iPhone 13 to a 14Pro amazing customer service, helpful, and knowledgeable. Outstanding service and transferred all my photos to my new phone in no time. Thank you Noah.
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August 2023 by ANTHONY VILLEGAS
Kenna is a great person to work with lots of help and can answer any questions ?
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July 2023 by Joshua Beltran
Went in to make a payment, using cash, was advised I needed exact change………and charge $8 processing fee to take a cash payment?! So glad I never come here but will spread the word to stay away from this shady “authorized dealer”
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July 2023 by Michelle Da Rock
Noah provided me excellent customer service with great patients and hreat attention to detail I was able to replace the device and shipped to the person! Thank you Noah.
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June 2023 by Pamela Wortham
Excellent and Professional Service with Kenna Thornley!
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June 2023 by Victoria Rubio
Walk in greeted by Keena first she put in my new upgrade ph order in quickly and received it in a few days . 2nd time greeted by Travis and help my son and I upgrade phone and got a ph watch and hooked up my new ordered phone he was a good help ..to us thank you Verizon on pinal rd casa grande
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May 2023 by Katie Radhe
Kenna was so kind and knowledgeable about everything! It was a great experience.
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April 2023 by Dennis Rommann
Worst customer service. I had approval from the Verizon company office to return my phone to this location that I had purchased from. Company store gave me an extension and this authorized dealer said they couldn't find and would not return. I dialed #611 and Verizon office said it was approved right in my file. Company office said I could deal straight with Verizon it's self.
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March 2023 by Uma I
My experience was exemplary, impressive and par excellence!
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January 2023 by Vicki Kaffenberger
Kenna was very knowledgeable, patient, and helpful assisting me to switch my service from AT&T to Verizon. She went out of her way to be certain everything worked correctly before I left the store. Couldn’t be happier.
