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December 2023 by Douglas P Morgan
I got there at 10 one guy waiting other people showed up at 10:15 I left, had to be at work at 11, and drove down to Verizon they opened at 8:30 answered all my questions I be there in the morning. I see AT&T is still the; We don't care we are the original phone company! Good bye you lost 4 lines
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October 2023 by Jay Pinsky
Rose was extremely helpful to me and my wife. Really appreciated her help, especially after the terrible treatment we received from a bearded salesperson at the AT&T Scottsdale Road location. I highly recommend you drive a little further to this location. You won't be disappointed.
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September 2023 by Patricia McIntyre
I want to highly recommend Samantha. She was super knowledgeable and patient with me. SUCH a great experience! Thankyou Samantha
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July 2023 by Debi Meek
Rose was very helpful and willing. She went over and above her call of duty!! The store was 100%! My husband and I both got new phones and we are very happy!! Kudos to Rose!!
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June 2023 by Josh Zitter
If you want great customer service, go see Rose @ this store!! I have been an AT&T mobile customer for over 25 years and for the most part all of their customer service people just really suck at customer service....badly! They pretend to know things they don't and give you advice that isn't true...not Rose. Not only was she so helpful but you could tell she was invested in doing what was best for me and my situation. Incredible patient and honest... It was sbocking and refreshing! What really impressed me was to see how she interacted with people of different ages and catered to everyone on their level. Keeping things always simple and most importantly courteous. She is a gem and worth going in there!!
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May 2023 by Elliott Walker
Went into the store today to activate a new phone and right off the bat all the staff there are very tentative to take care of you. The manager Rose, was very helpful and had tons of great info to give. I will definitely be coming back here if I need any help from AT&T.
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May 2023 by Beverly Tant
ROSE WAS GREAT. She spent a lot of time with me to get the phone how it should be. She was very polite and persistent in teaching me what I needed to know. Great service!
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May 2023 by Terry Patricola
Great att rep Rose. Easy goid placement if new store too. Thanks ART
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May 2023 by S Rahr
Got a good deal (we thought) on 2 iPhone upgrades. Staff took care of data migration, setup and trade ins while we waited. Very friendly and knowledgeable. All was good until our monthly bill came. Instead of going up by $15 as discussed it went up $150!! Watch out for misleading information, unrequested features and hidden fees. The store deleted the unwanted features from our plan but we’re still out a couple hundred dollars.
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May 2023 by Marlene Sabatina
I recently needed a new phone so dropped by this location. The manager was wonderful, guided me thru the process and got me up and running with my new phone. Also suggested several things that would help me on my phone. Great service and lovely person!She just became the manager and you can tell why!
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May 2023 by Lydia Buckmiller
Very efficient and patient. Good experience.
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May 2023 by Jimmy Courteau
Rose was absolutely fantastic helping us set up a new iPhone and transferring all of our data over! It was such a seamless process thanks to her!
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April 2023 by Stanley Salonsky
Came into the store unprepared and Rose made everything easy and painless, I highly recommend you come to this location and see her if you need any help with At&t.
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March 2023 by Jerry Garcia
I came in with a big issue with my phone and having trouble transferring my AT&T number to Verizon. And I had sat down with Rose Dubois and she has sat down and walked me through everything and we had been on the phone with both Verizon and AT&T for about 4 hours and has been so helping and patient and I think she does an amazing job and she is so wonderful she was helping me while helping out other AT&T customers that walked in and needed assistance and she delivered. I had asked her if I can leave a review to let AT&T know that she is one of the best employees that I have encountered since I been with your company. And I believe she deserves a big pay raise because she is so passionate and talented when encountering customers with their issues. She is the best and I wish there were more people like her out here and I wish her the best and to add onto that I think that she is the best person at AT&T . Thank you
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March 2023 by Ashley
My family parked in front of your store tonight 3/4/23 at 6:50pm and watched the man inside panic for three minutes, then lock the door at 6:53. When we started to leave the car at 654 he ran to the back to hide. We proceed to go to SPROUTS as that was always the plan. It was funny to watch but embarrassing overall. You should have a talk with whoever is on the schedule because wow lol
