Dunn-Edwards Paints is highly praised for its excellent customer service and knowledgeable staff. Customers appreciate the expertise of color specialists who help choose coordinating exterior colors and narrow down selections, making the painting process easier and more confident. Employees like JJ and Samantha are noted for going above and beyond to assist with color matching and finding specific paint shades. The staff are friendly, patient, and professional, creating a relaxed atmosphere that encourages questions and trust. Many customers mention their positive experiences with staff members, highlighting their helpfulness and expertise. Overall, Dunn-Edwards Paints is seen as a store with dedicated, knowledgeable employees who provide exceptional service and make painting projects smoother and more enjoyable.
Came into the store just before closing time and was greeted and provided assistance immediately. I needed another brands color matched. The gentleman was able to match the color with my only providing home the name of the color. I was out the door in less than 10min. Thank you.
February 2025
My wife and I stopped in the Cave Creek store and spoke to JJ about mixing up a few samples of paint for touch up. He went over and beyond to help us get the perfect match. Dunn - Edwards should be proud to have a exceptional employee such as him.
November 2023
Very knowledgeable spent quite a bit of time with me giving me expert opinions and advice. Very patient and friendly with relaxed atmosphere and several employees. Thank you!
