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October 2023 by Chris N.
I do not recommend. Had an appointment this morning to clean 3 vehicles. Never showed up. I called 8-10 times. Left a message. Never answered or returned my call. He's a very nice kid, but for whatever reason he doesn't show up. And if you'll read some of his reviews he has quite a reputation for no show, no return call. The point is he's unreliable. IF he does show up he will do a fine job.. but he probably won't show up so you'll never know.
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July 2023 by M
I have Nick Detail my fleet and he does an outstanding job every time. He's very professional, cares about your investment, and he always treats my trucks with respect. Thank you for all of the hard work you do on our fleet!Service: Car waxing
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May 2023 by Kevin Knoblock
Missed appointment with no contact to let me know. I waited an hour and reached out via phone. Was told the crew was delayed because they were on an RV that needed additional work and he would let me know an estimated time that the crew would arrive. 1 hour later I reached out via text and got no reply. 3 hr late I reached out with another text requesting update, No Reply. Had to book with another company but lost an entire afternoon for my Wife and I as both vehicles were to be washed. Complete disregard for our time. Super disappointed & hope he works on communication skills. To just leave people hanging like this is a really poor way to run a business. If your so busy you don't want new business simply don't provide a quote. This website really misrepresents the way the company is run. Not professional, more like run out of a guys garage and its not his number one priority.
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May 2023 by Kevin K.
Missed appointment with no contact to let me know. I waited an hour and reached out via phone. Was told the crew was delayed because they were on an RV that needed additional work and he would let me know an estimated time that the crew would arrive. 1 hour later I reached out via text and got no reply. 3 hr late I reached out with another text requesting update, No Reply. Had to book with another company but lost an entire afternoon for my Wife and I as both vehicles were to be washed. Complete disregard for our time. Super disappointed & hope he works on communication skills. To just leave people hanging like this is a really poor way to run a business. If your so busy you don't want new business simply don't provide a quote. This website really misrepresents the way the company is run. Not professional, more like run out of a guys garage and its not his number one priority.
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April 2023 by Ellen Cantrell
Unprofessional and unreliable. They were a no-show for an appointment. I tried calling many times and just got VM. I ended up cleaning my own car. Very unhappy.
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October 2022 by Lesley Hummel
The wind with dust in Scottsdale makes quite the mess of my car.Pristine comes every other week making my car look new in and out.Love them and very reasonably priced.Services: Full body wash
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October 2022 by Laura Rudolph
Amazing! I am selling my car that I tote my 4 dogs everywhere in - and they shed a lot. After Nick detailed my car, you’d never know a dog had set foot in it. It looks better now than when I bought it. Would highly recommend and already have to several friends.Services: Full body wash
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May 2022 by Elizabeth W.
Sadly I cannot comment on the "quality" of Nick's work. I can however comment on the professionalism! I originally contacted Nick after wanting to maintain my new cars "like new" look. I reached out to Pristine after reading many positive reviews and received a response relatively quickly: Sadly, this is when the good experience ended. We had an appointment for a $250 detail (on my BRAND new car) confirmed and on the day of my appointment at 6am, I got a text to confirm my address. My appointment was for 7am and by 9am still no Nick, 10am.....no Nick.....11am....no Nick. All my text and phone calls went unanswered until ~2 weeks later at which time he thoroughly apologized and explained he had experienced a family emergency. I was very understanding of this and decided to give him another chance. Fast forward to Round 2 of this mess. I re-book my $250 detail, confirm the dates and times and once again, the morning of my booking comes. 7am I'm waiting for him to show up and he's not here. 7:30am I text him to confirm he has the correct address and around 8:30 (90min PAST my 2nd appointment with him) I receive a response telling me he "accidentally" booked me for the 30th, not the 29th, despite me confirming the date and time with him via texts that I saved. He then proceeds to offer to do my detail the following day on the 30th and when I ask him what times he has available......he NEVER responds. At that point it became thoroughly obvious to me that Nick was not only unreliable but also unprofessional and although I cannot confirm he lied about the original emergency, it certainly doesn't look "good" to have the same thing happen a 2nd time so I will let you decide whether he's also unethical. If "time is money" to you, I would seriously reconsider using Pristine.
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January 2022 by Brett T.
Used Pristine again last week for both our Silverado and Suburban. Having 3 boys our Suburban gets destroyed and Pristine seems to know how to get it back to NEW condition everytime. Showed up with several employees and stayed for hours. Will continue to use!
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October 2021 by Matthew
I would highly recommend this company to detail your car. I recently hired Nick and his team to do paint correction and a full detail on my car and the result was a vehicle that looks better than it did new. The convenience of their business model being mobile is fantastic, too. I would rate 6 stars if possible.Services: Auto detailing
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October 2021 by Paul Westhoff
Nick has all our business ??. Excellent service. Awesome work ethic ! Highly recommend.
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October 2021 by Bobby Schuhle
Nick did a awesome job with my 1995 Toyota 4Runner!! Definitely will use them again!Services: Steam cleaning
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September 2021 by Rob W.
Did not show up and did not respond to text messages after offering to reschedule. Company and owner are obviously unreliable and I would look elsewhere for car detailing services. I had set an appointment with this company to get my wife's car detailed for her birthday at 7 am last Saturday. By 7:30, they hadn't shown up, so I called, and after a few rings it went to voicemail. Left a message asking when they were coming. By 10:00, when the appointment was supposed to end, I hadn't heard anything. Finally at 10:30, the owner texted me and blamed "water damage" on his phone. I'm not sure why, exactly, a water damaged phone prevents you from getting in the car and driving to your appointment, and I suspect there are other reasons a person might not wake up for a Saturday morning appointment. The owner asked if he could get me back on the schedule. In a pinch now, I asked a simple "When can you get out here?" No answer. That was it -- the last I ever heard from Nicholas. Missed the appointment and then didn't make any effort to reschedule. So disappointed.
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October 2020 by Isaac Dye
Nick was very professional and he treated me like I was theist important person and treated my vehicle with such care and compassion. I recommend him to all of my friends and family knowing he will take care of them as he did for me.Services: Steam cleaning
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October 2020 by Marco Castro
Nick and his company did an amazing job detailing my Maserati SQ4. By the time he was the car looked better than the pictures of when I bought it off the floor! 10/10 would recommend!
