-
December 2023 by Joe P.
I stopped in. Back in July. Ran the car through. They were new in the area. The Suv was A 2020 Mazda CX5. I was headed home. I heard a scraping noise. I pulled over to see what was. The wheel bezel. Was hanging off. I removed it. It was damaged. Windy Crow stop in the next day. Filled out information. They did not have a claim form. She was instructed to get it repaired. Which we did.gave them the repair bill. That was August. Windy called claims several times. They said that they would reimburse us for the amount. It now December. This is not the way to do business!! Yes we have a claim number. Beware!!!!
-
December 2023 by Rising Phoenix
I went for one car wash over summer. The person assisting when I arrived asked if I wanted to sign up for a month for $11. I agreed and used the service for one month. When it was due to expire I stopped going. After a few months I noticed I was being fraudulently charged $20.95 each month. I never authorized my card to be run. I went to the Carefree location two days ago and spoke to Dominic. He emailed corporate and canceled my membership but did not stop my card from being run yesterday which caused my account to be overdrawn. Corporate will not contact me. I've asked for this to be escalated as urgent. I need my $125.70 refund right away. I will look into legal action. No one will contact me. Also reporting thrm.
-
December 2023 by zach tanner
I had a great experience, especially because of a young man named Fabian, who went out of his way to help me out!
-
December 2023 by Tammi Roalstad
Thanks guys.. Truck wa too dirty for the wash so they kindly power washed to enhance the car wash experience. Thanks for the extra attention.
-
December 2023 by Charlie Steuber
Great place to wash your vehicle! Always has towels on hand.Angelo is amazing, he keeps this place clean and flowing steady.
-
November 2023 by Toni M.
I was blown away today by this place. Never in my life have I seen a self drive car wash with amenities like this. Everything brand new! The pay station easy to read and beautiful. Washing building with huge modern equipment. Price without a membership totally a value for what you get. New towels with spray and free vacuums for after, shaded area to finish up in, fun old school dance music playing which made detailing the car kinda fun?!, airguns to blow crumbs from your console, free air for tires. Oh yea! And a great scented car hanger for inside your car and two wipes for your tires! I didn't buy a package cuz I'm not here year round but the non member price for the medium grade wash of $16 was very reasonable. The best part was Angelo! So friendly, happy and helped me to drive into machine which was new to me and checked in with me twice to see if I needed anything. It's pretty sad to see these other reviews picking on this new business as we are really lucky to have such a great car wash in Cave Creek. Good luck Angelo and thank you for the great service. We will be back.
-
November 2023 by Kim Mayse
I absolutely love this car wash. I have the unlimited plan so I literally stop here everyday on my way home from work. The staff is super friendly and helpful. The owner understands that most of his customers live on dirt roads so he goes the extra mile and power washes the back of your vehicle. I have gone to a few different locations but this one always dies the best wash. Thank you for your great service!! Just off of Cave Creek road on Carefree hwy
-
November 2023 by Hannah Tran
Went to Super Star Car Wash for the first time today and I was super impressed. The people who work there are awesome and there’s a ton of amenities (free air, towels, glass cleaner, etc). Honestly didn’t know what I was expecting but throughly enjoyed washing my car here. Will definitely come back again.
-
November 2023 by Jennifer Harrington
We signed up for unlimited car washes for both our vehicles. The Manager was very helpful to make we were not over paying! We have never had one issue and our cars always come out spotless. I’m glad to have this business in our area.
-
November 2023 by lucchese family
Came into the car wash visiting Arizona great car wash. Great service spoke with the gentleman. Told me he was the GM. It's so great to see an old face from back home. Whoever hired this person, hes a great EARNER...
-
November 2023 by ᴠɪxᴜʀᴀ
Beautiful done my car with it looking brand new as when I first got it. Will for sure be looking forward to getting another one especially with the great attendants thank you!
-
November 2023 by Albert Deitering
This is the best car wash I have ever been to, well cared for and clean. Top notch.
-
November 2023 by Judy Bernstein
Their car wash is the best around. They have numerous vacuum bays so there is never a wait.Services: Polishing
-
November 2023 by Beth T.
I just hate to do this. I'm so frustrated with this company. As I said on October 17, the car wash is fine. But the management of the place leaves a lot to be desired. Again, I'm in Cave Creek, so other locations may not have this problem. I figured out what went wrong, I have been charged twice for the monthly membership fee. WHICH I DID NOT EVER SIGN UP FOR!!! Not only did they charge me that fee, they also charged me for the car wash when I took my car through. So, Superstar, which one is it? Do I have a membership or not? Still no way to get hold of these people. Yes, someone sent me an email address, which I promptly used to send in my question. BUT, one month later and no response from said emailed person. Now - do I cancel my credit card? Right before Thanksgiving? Or will Superstar handle this properly? Or do I report them for using my card without permission? This is a simple fix. I believe this is an unserious company that does not live up to its name! @Superstar, this is your last chance to fix this... next stop the AG.
-
October 2023 by Bob Ross
Great car wash. Super clean facility, awesome staff, and lots of space! Glad I found this one. Thanks!
