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November 2023 by Ally
Love that they deliver! Such a life saver ❤️ they are on time and the delivery guy is so nice, he needs a raise for the service he provides!
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September 2023 by Nathan De Jongh
Ordered a safe for in store pickup. No one asked to verify who I was to make sure the order was picked up by the purchaser or pickup contact. The cashier asked if the safe was mine and I said yes. They put it on the pallet jack and I took it home. Anyone could have came in and picked up my order with this lack of verification. I am definitely going to be calling to make sure they follow online pick-up-in-store procedures for any future online orders as it would be extremely inconvenient for me to make the 25 mile drive and find out they gave my order to same random person. You can do better.
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September 2023 by Dennis Carol
Why would Tractor Supply Co in Cave Creek Move handicap parking spots the farthest away from the main entrance?this is from the ADA WebsiteLocation for Accessible Parking SpacesHandicap-accessible parking spots should be those closest to accessible entrances and exits, both for buildings serviced by the parking lot, as well as the parking facility's own entrances and exits. The purpose of this is to ensure that handicapped drivers/passengers will have ease of access and right-of-way whether they need to enter or exit a parking lot, building, or facility.Assigning handicap-accessible parking slots closest to ramps that lead to entryways and entrance doors is also essential. Barriers that obstruct ease of access should be removed or relocated accordingly.
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September 2023 by Dave Surrett
Cashiers are not very competent. If you buy shavings in bulk you get a 5% discount. I went in in August and my shavings were much cheaper than expected. Now 5 for $20 instead of only 5% off. I asked if this was a permanent new deal, and was told yes, but when I returned in September it was back to the old price and I was told it was only a temporary promotion. Had I known that I would have bought substantially more in August. That cashier cost me hundreds of dollars.
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August 2023 by Gunnar Pietrass
We just went to the vaccination clinic at Tractor Supply. Let’s say they could not handle our Rottweiler- I had to interject since the treatment my female had to endure (muzzling; 2 leashes pulling on her in different directions and you wonder why the dog is not calm) was short of animal abuse. For whatever it is worth - please go to your regular Vet if you can. I was shocked how my dog was treated.
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June 2023 by Zelimir Kljajic
Went to Tractor Supply for the first time . I was looking for outdoor fishing equipment. Asked a lady that works there if they had fishing rods her answer was we got stuff that look like fishing roods. Not sure what she meant by that. My guess she was being sarcastic. ( they don’t carry fishing stuff there which I didn’t know) I still decided to buy couple pieces of outdoor clothing . Went to the register . Paid for my stuff and I’m waiting for paper receipt. Lady at the register tells me if I wan to get a receipt I have to go to customer service which is in the middle back part of the store to get it . I’m at the checkout at the entrance of the store with all stuff packed and ready to go. At that point I didn’t know what to say so I was like can I leave. I was so uncomfortable. They never gave me a receipt for my items I paid for. Not sure if this is normal but your customers deserve better than what I got
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May 2023 by Jeremiah Timmerman
I love Tractor Supply Co. I buy horse stall mats, they are high quality
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May 2023 by Christina Virgil
Great store, very clean well managed. Great products, great employees , great prices and deals. Definitely recommend shopping here
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April 2023 by Robi Cin
Was looking for a battery replacement for a tractor. Didn't have what we needed. Helpful team at this location
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February 2023 by Horse Lovers Park
Houston & Rambo are AMAZING! He always comes up and asks what I’m getting that day. Even the days I don’t get hay he offers to help with grain. Overall he is deserves a raise and is a amazing asset to Tractor Supply. :) - Amara Denzin
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January 2023 by Shelley S.
So what started out as a promising place for us to give business to ended up being just like every other corporate disappointment. Our dogs eat a special food...which lead me to calling around our area to see who could come close to the price we were paying elsewhere but too far since we had moved. When I called the store I explained what I was looking for and was told..."not a worry! We price match! Just show us what you paid and we'll match it!" Great!! So for months and months we would go in and buy other things and enjoyed the staff. Then new hires said no we can't use that or do that..(I had a screenshot of what we paid so I could bring it up easily every time). I would explain yes you do this is who and what etc and we would pay and leave the store. We became friendly with the Asst Mgr and the Store Mgr as well and they had previously authorized us to pay how we have been paying. Well not anymore! On January 8th the Asst Mgr says no we can't do that and should never allowed that. Points to the wall behind me and says that's the policy and procedure which I've never been shown before?!?! Which by the way is contradicting to their policy they state online. I expressed we won't be back and will take our business elsewhere if that's how they're going to be AFTER they've already set precedence. I also called their district manager Dusty Pate to discuss because when I called another location they stated a completely different policy and would have been happy to serve us?! He NEVER returned my call. WHAT GIVES Cave Creek?!?! Talking out of both sides is not good for business. If you can get your act together we might be back...but I don't know SO disappointed in them....we thought they were one of the good ones Apparently not.
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December 2022 by Matthew W.
Every single time I go here I receive a greeting and someone always ask me how my day is going! This place is like stepping back in time where companies cared about their customers and people were happy to work. Where they genuinely care and want to talk to you, help you with anything you need and if you don't need help- well be prepared to just enjoy a laugh or two. I always get my dog food from here and was in a couple weeks ago looking for a gas can for my generator. I was in the back of the store when a woman comes up to me and asks how I'm doing and we started talking. About 5 min later I remembered about the gas can and her response was epic- I was standing underneath a section of them. Haha. We laughed and joked around for another couple minutes, it was truly refreshing to see and to feel like I can come in and be a real person. Thank you to the entire staff and management team. You guys are doing a great job and will always have a customer for life.
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November 2022 by John T.
I come here for my pet (dog) food as the prices are always better than PetCo. They always have great customer service and they have everything you need for animal related supplies. I find this place to have a country restaurant vibe to it as it's very welcoming and the workers are friendly. They will help you load your items into your car. They also sell scented candle making items so this place actually smells great inside.
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November 2022 by Jenny C.
The cashier lady last night 10/7/22 while picking up dog food was so RUDE..My daughter asked if someone could help her lift the heavy bag into her car since She is pregnant and the cashier RUDELY said "clearly you need the help since you put it in the cart by yourself in here" so She said "I dragged it, didn't lift it but thanks for your concern" and she laughed rolled her eyes and called someone up. The young man that helped was extremely nice and courteous BUT your cashier is RUDE. She needs to keep her rude comments to herself! Not good customer service.
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October 2022 by Brian P
Great clothing. Very helpful staff. Bought what I needed and Ryan was very helpful..
