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September 2023 by Bonnie Walsh
Terrific staff! Pharmacist are knowledgeable , the techs are customer oriented ..
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May 2023 by B Crawford
We always get timely service at the Cave Creek pharmacy. All of your personnel are competent and friendly. However, I need to single out the pharmacist, Ida. She is the reason I originally transferred our prescriptions to Walmart after the funny and very pleasant experience of getting a flu vaccination. She always is helpful answering our questions and has bailed us out of an Rx issue more than once with her problem solving. If Ida ever leaves, I'd have to think our Walmart Pharmacy experience will be diminished.
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January 2023 by HoyMay P.
The pharmacy is a super busy place. There were several customers ahead of me. There was a sign at the front desk that showed they were short staffed. Everyone put on their patience hats thank goodness. I came for a filled prescription. When I saw the line I thought I would shop for some items and then return. When I came back the line was much shorter but my prescription was not ready yet. A few loops around the store and a couple minutes of sitting ought to do it. I timed it perfectly. My order was ready. Since we have prescription insurance I showed staff my card. It worked and my prescription was much less. Great!My only comment is they should have a board or something to notify patients when their order is ready. Huge parking lot with WiFi.
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May 2022 by Jeffrey Manos
The Cave Creek Walmart Pharmacy is excellent. The staff is helpful and friendly. The pharmacists are very approachable. I always feel valued as a customer.
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August 2020 by V
Rude customer service. I called and ask for my prescription. I wasn’t even done talking and the dude hung up. Wish I remember his name.
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February 2020 by Kristin Ekstrom
I went to pick up my daughter's prescription this afternoon and found that our insurance was no longer accepted at our pharmacy and they closed early in the day. So our doctor called in a prescription for my daughter 45 minutes before walmart closed and stayed on hold with them and me to make sure it would be filled tonight because my daughter would be in tremendous pain without it. Our doc got back on the phone with me and told me the walmart pharmacy confirmed with her that the prescription was being filled tonight. We rushed over to pick it up before closing and were told there was no prescription called in at all. When we told the clerk that we were on the phone when it was confirmed, suddenly the script was found but they claimed the first and last name was misspelled AND the birth day and year was wrong. I found this very hard to believe but they refused to fill the prescription and told us they would not call the doctor to confirm any of the info because they were closing. I told them our doc was still at the office and still was told no. I got ahold of our doctor and found out they did spell the name right and send the correct birthday. The pharmacy team simply didnt want to fill the prescription 45 minutes before closing time and decided a child could instead remain in screaming pain and we have to take her to the ER. This is exactly why I never shop at walmart to begin with. My mistake for thinking I could use thier pharmacy in an emergency.
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September 2019 by Mary Rosary A Wood
Friendly Pharmacies and, nice place
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July 2019 by Jenny B
The female pharmacists remembers who I am and Kyle knows people by name. He is by far the best technician they have.
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January 2019 by Teri H.
We have found the Walmart pharmacy to be much more efficient and affordable then Costco or any other pharmacy in the area. Prescriptions are ready within minutes of calling In an order if they have it in stock and their text notification and reorder system is the best. There is almost never a wait at the counter and the employees are very pleasant and knowledgeable .
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November 2017 by Kelly V.
The service is largely why I switched my everyday scripts to another pharmacy. If something is the least bit off, the employees do nothing. You don't find out there until there's an issue until you arrive and resolving the issue often results in another trip there. I only use them for one-off prescriptions and they can't even do that right. Today, they did not fill my entire prescription for the THIRD time. I was supposed to get 28 tablets and I got 10. I shouldn't have to count my pills every time I get something filled there. Because they can't mail it to me (I asked), I have to make ANOTHER trip there. Ridiculous.
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November 2017 by Linda S.
I have dealt with Ida over the course of several years. Ida is an excellent associate. She is always efficient, friendly, and competent. She improves customer loyalty, and is a real asset to the pharmacy. I would like to imagine that her compensation was somewhere near appropriate to all she provides for the customer and the company. If she is up for a raise, make it the max allowed...it is her service that earned the rating (She gets 5 stars.).
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May 2017 by Caitlan Ward
Such a great staff, anytime I run into any problems it's always taken care of immediately and without hassle. The Pharmacist, Moe, is fantastic, makes a point to remember every one of his customers/patients, and has even taken a personal interest into problems we were having with the insurance company on more than one occasion. Overall, great pharmacy, great staff. Best Walmart location I've been to yet.
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January 2017 by Denise Christopher
All of the staff in the pharmacy are terrific, very helpful and considerate. I spoke with different staff members as I had to come back and call several times for the medication but they were always apologetic and let me know when they were expecting it to come in. I felt they were attentive right away to customers in line and I never had to wait more than a few minutes, unlike Walgreens which is horrible! The lowest price on insulin I could find anywhere in town. Walgreens wanted 6 times the price and their staff is the worst in customer service I have ever seen! Something has to be done with companies like that. I will from now on go to Walmart for all my medications!