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February 2024 by Adam Woolliscroft
The staff here is always on it. They help each other, and they know their customers.My preferred location for sure.
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May 2023 by slaitnessE#312 Earth
I have to leave a great review for senior banker Keith. Keith is a premier banker and very very personable. He is young and sharp! Knows exact what's needed. He is absolutely 109% on point. Very reliable and helpful.I was not familiar with WF: I normally bank at another branch. I decide to trust them with my money and I made the decision based on Keith's kindness and efficiency.As for ease of banking online: Not so much. Moving my own money around causes suspicion and then I am blocked from using my money. It's irritating. I have to show up in person to verify I want to use my own money??? I may make some more money moves if this is how online banking works.As for the branch and the people at this location: Excellent.
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May 2022 by M. K.
drive up atm is ALWAYS broken2-26-22 atm "out of service"...shocker -_-4-24- 22 atm "out of service" and im now late to a covid test! thanks wells fargo!! >:(
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January 2022 by Matthew J.
I have business and personal accounts here and have yet to experienced anything negative to report with this branch. I had considered pulling my business accounts due to the handling by the small business corporate rep but the local branch took it over and has since turned it around. Customer service and helpfulness are spot on. We treat everyone with a friendly demeanor and therefore receive the same in return. Most situations can be resolved locally and they try their best. Corporate is another matter but I have found with most banks or large corporations you don't really matter. That's why we stick to this branch.
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May 2021 by Jen R
Erykah is always friendly and efficient. I have always had great experiences with her. Unfortunately, Dominic has been unprofessional and rude.Keep up the good work Erykah !
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March 2021 by Iris P.
I have had to do personal banking business lately at Wells Fargo Bank on North Cave Creek Road. I have had the pleasure of working with Jonathan Cedeño. He was so helpful and considerate that I felt compelled to write a review and thank you to Wells Fargo. I really feel like I have a "friend at the bank."
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March 2021 by Kaye L.
Debra, the branch manager, was very accommodating. We were in need of some time sensitive banking and she rearranged her schedule to get us in the next day. Thank you so much.
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December 2020 by M D
Always friendly and efficient.My favorite Wells Fargo ?
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October 2019 by Kevin Bowmam
I originally gave this place a bad review. I was wrong. Next two times I came this place was amazing! The Spanish lady at the counter is awesome. I wish I could remember her name.
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July 2019 by Christina B.
Yesterday I went into the carefree hwy Wells Fargo, supposedly to meet with a financial advisor....NO ONE THERE...I was asked to wait in the seating area, another gentleman joined me and then another...we all were waiting....then a twit in a suit coat walks out and starts talking to the gentleman next to me...hmmm, took him in back. 20 min later he comes out and gets the other guy...in the meantime another gentleman came in and was talking to everyone..sat next to me. Then the suit jacket came out and walked him back there...OH HELL NO BUDDY!! ARE WOMEN INVISIBLE?? Disrespectful as ever. I have had an account for 20 plus years, and was wanting to invest the money I had just received from selling one of my homes! A large sum I may add! Instead, I closed my accounts and left WELLS FARGO. BIG SCREW UP WF BIG SCREW UP!!
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May 2019 by Anastasiya Steshenko
I went in to change my last name on my account and they gave the hardest time ever. The manager had an attitude and came off rude. Definitely wouldn't go back. What happened to customer service and customer appreciation? Disgusting.
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May 2019 by Martin Tapper
I show up last min right as they are closing the door and the Indain Bald guy just says we are closed and all I needed was a notorized paper terrible customer service
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April 2019 by Rebecca F.
Honest, Fast, Friendly. You don't see that too often in banks, but Gerry is THE MAN here!
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July 2018 by David H.
I have never waited in a long line, actually don't remember having to wait at all. The tellers are always friendly and professional. The service people (not sure of their title) are outstanding as well. Always polite and knowledgeable and thorough!
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June 2018 by Barb Groszkruger
I love this branch of Wells Fargo . They treat me like a regular, familiar customer. They know me by first name, always know how to anticipate my needs in business transactions. Always extend a friendly, neighborly service.
