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November 2023 by mike weber
This is the best auto repair company I have ever dealt with. Total honesty, and they keep you appraised of potential issues. Shuttle service, and complete the job on time. I highly recommend Wilhelm automotive carefree and cave creek.Services: Air & cabin filter replacement
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October 2023 by Daniel Frank
They have done good work 2x times for my family; however the last time they asked us to pay more than they estimate claiming I was not clear with what I was asking them to do. In the end they only got an additional $100.00; at the cost of creating consternation for me and my family. Was $100.00 worth it for them? Without that irritation my review would be a 5 star review which I intended to leave after the first repair they did for me. I will go back again, we all make mistakes. It is difficult to find a good auto mechanic that you believe in.
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August 2023 by Neal Puff
Exceptional service and very honest. I have a somewhat modified car used for racing and they worked with me to fix a harness versus replacing the whole thing which would have easily been $1,500 or more. Thank you so much.
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August 2023 by JC
Wilhelm Automotive in Cave Creek is the most trustworthy auto repair shop that I have ever been to! Extremely knowledgeable, fair and friendly. They do not try and take advantage of you and sell you services that you do not need. I have been more than once and they are my permanent go-to shop. Definitely worth trying out! Great people!!
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August 2023 by Sheila Anderson
Yesterday was our 1st experience with Wilhelm. They were recommended by a friend. Stopped by to have my visor reattached and they did it for no charge. Later we had to tow the car to them. The key broke in the ignition. We were unable to remove it or start the car. They got the key out and the car started and again, no charge. We are definitely taking all our future business there.
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August 2023 by Kurt Buckowich
First time @ Wilhelm. Friendly greeting. Took car in at scheduled time. Thorough evaluation of all pertinent areas of the car. Fair pricing. Car was ready @ scheduled pick up time. Will go there again.Services: General repairs & maintenance
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June 2023 by Tim Wilson
We had a wonderful experience with Wilhelm Automotive. Our 2012 Audi A5 had been sitting for over a year and wouldn't start.They thoroughly inspected the vehicle and determined what needed to be done and got us back business with a fully inspected and serviced car. I got the car in to them and was hoping to get it back a few days later, if we got lucky. I got a call later that same day from Sam that it was ready to go and back in good shape.It was a really nice experience for me going local instead of to the huge dealerships (nothing wrong with the big dealerships, just wanting a different experience on my end this time). Wilhelm had that old-timey feel, yet fully modern in their capacity and sophistication and customer service. Wilhelm, we're lucky to have you in Cave Creek. Thank you.Services: Vehicle Inspection
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June 2023 by Anthony Martino
This was a great experience. We found out I needed a Front Electrical Module for my 2004 T-Bird. Ford no longer makes this part. Long story short. I arranged to have the Module rebuilt. The staff removed the Module so I could send it for the Rebuild. Once out my car had to stay at Wilhelm since it was not drive able at that point. Sam and all the staff made sure my car was safe and secure for 2 weeks. Today they reinstalled the Module and now everything is working again. I really appreciated their concern for my car.Services: Electrical repair
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June 2023 by Cody Kloppenburg
What a great experience! Sam took great care of my 2006 Honda Ridgeline. I had electrical issues with a draw. I had quotes from other garages/mechanics that were much higher than Sam had quoted. They got me in fixed my issues. This is a place of integrity and honesty! This where I bring any vehicle in the future.
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June 2023 by Tony Tullot
Took in my car thinking that the brake pads needed to be replaced. They checked my brakes thoroughly and let me know that I did not need new brakes!Very honest mechanics at Wilhelm!Highly recommend this auto repair shop!Services: Tire rotations
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June 2023 by Joanne Josephson
Very pleasant experience. Techs were thorough in checking the car; fluid levels, brakes, tires, etc. Would definitely return & recommend.Service: Auto maintenance
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May 2023 by Andy O'Dell
I’m a mechanic I’ve been working on cars for years but lately have not had a place or time to take care of my truck and my wife needs it every day for running errands and taking kids to school. So I Brought in my 05 Chevy Tahoe for a lifter, ticking noise and possible oil pressure problem. Sam and Jerry got on it right away. Ran an oil pressure test confirmed it was fine. Diagnosed it as a O-ring on the pick up tube. Drop the oil pan down found that was the concern and the issue, put a new O-ring in and fix the problem. Oil pressures right back up where it should be nice and high ticking noise is gone engine is smooth and quiet as can be. I had just done an oil change on the truck . They were even able to save the oil that I had put in because I use full synthetic and they didn’t rip me off. They were super fair on the price. very cool guys. Did an awesome job. I would recommend them.Service: Auto maintenance
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May 2023 by Kris Strike
I cannot say enough good things about Wilhelms in Cave Creek I just had the oil changed in my car. When I paid the bill, I said that I was going to Costco to have my tires rotated. I was told that they already did that with the oil change. I asked if the auto looked good enough to get me to Idaho and back. They said that they went through the engine and found no indications (problems) with that. The cost of the oil change was reasonable, especially with the other things. I recommend Wilhelms, with no reservations. Because they are local, they take extra care and provide additional service than other service centers. I have found all employees to be knowledgeable and extremely friendly. You will not be disappointed with their work.Service: Auto maintenance
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April 2023 by Sean W.
super happy with price and overall experience, will definitely make this my primary auto repair partner
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April 2023 by jerry wiatrowski
I had never used this shop before so I was unsure what to expect. Once I stopped in I was pleasantly surprised at the knowledge and personal attention I got. I got a trustworthy vibe from the people there. Sam was great in helping to determine what was needed to fix my car. Thank you!Service: General repairs & maintenance