Shoe Palace is a popular athletic footwear and apparel retail chain in the United States, known for its friendly staff and customer service. Many customers appreciate the helpfulness of the employees, who go out of their way to assist in finding the right shoe sizes. However, there are complaints about the limited selection of sizes and styles, with some customers unable to find common sizes like 9 or 10. The overall customer service experience is mixed, with some noting a lack of assistance during their visits. While some shoppers have found good shoes, others feel that the variety and pricing do not compare favorably to other stores. The store aims to provide amazing service, but the inventory challenges may affect some customers' shopping experiences.
Tyler was very helpful and good customer service. He helped me find apparel and help me with a website company to not get scammed. Thank you Tyler
October 2023
Friendly staff the girl was very helpful and went out of her way to see if they had my size in the shoes but most of the shoes I wanted they didn't have my shoes but she was great ? didn't get her name but she said she just moved from Cali to az ... diffently will be back there in the future?
August 2023
Shoes are great but selection is limited, customer service is nonexistent. No one is there to help find your shoe size. Someone is standing in the front just glaring. Not inviting at all.
