-
December 2023 by Angie Anglin
Only took a few minutes to rent a unit online.
-
October 2023 by Sindee Palomino
Clean and well maintained, friendly staff. Four stars is only because when you call the company's main number, you get outsourced, which means your call will be a waste of time except for simple, common questions. Any issue not in their script will only bring frustration, but they'll give you the number of this specific location, and they're worth dealing with. Still recommend, despite the outsourcing...as long as they continue to give out the number for the local office. If not, remember that outsourcers will put you on hold and never come back when they cannot answer your off script qyestion.
-
September 2023 by Clay Muster
The customer service was excellent. They took the time to listen to my needs and then matched me with the unit I needed.
-
August 2023 by forrest osborne
Quick friendly and easy access on a short timeline
-
June 2023 by Russell
1)The dirt & dust gets all over your belongings inside the storage units. 2) The gate was set at 9 seconds instead of 30 seconds causing it too shut prematurely on my car & U-Haul. It was fixed properly after the accident, however. Thank God for the local police who helped me pull the fallen gate off my car & U-Haul. 3) The units are older & more expensive,& sometimes smaller for the size & prices of other storage units in southern Arizona. 4) Management turnover is high causing quality of management styles to go from excellent to mediocre to poor & back up again. 5) The first female employee that we had was terrific & was promoted to a better job. 6) When there is a problem at the gate during lunch hour, you may have to wait one hour or so before anyone responds to your problem. 7) On the other hand, sometimes it is hard to find any available storage units in the Prescott/Chino Valley area, so thank GOD we found this one !
-
May 2023 by Jane Camper
These people are a California Corporation. They are not local. They are awful people. They do not stick to the contract and pro-rate per their contract. They were rude and took advantage of a young couple that are local residents of Chino Valley. They fled to put their remaining salvageable belongings in storage after going through the crazy wind storm that ripped through their property destroying everything including their all their fencing. "Stor It Self Storage" is locally owned and have very friendly staff. Keep our business local! Be Kind!
-
January 2023 by Christina
Super amazing to have such kind people serve my storage needs. Above and beyond service I'd say! Thank you
-
January 2023 by Shamarie Allen
These people are the best. They really worked with me and kept my stuff safe and secure. I would definitely use this place again and recommend any one to put their stuff here. 5 stars for sure
-
January 2023 by Tyler Payne
Clean and secure. Staff is helpful and friendly.
-
October 2022 by Calvin Tatum
Well maintained, good staff.
-
September 2022 by kelprat walking buffalo
They don't have person there most of the time .
-
April 2022 by Denise Perez
Highly recommend this company.Customer service was second to none.Ask for Amber.
-
December 2021 by AJ Gavilanes
Amber is always so personable and helpful. I'm grateful for the wonderful service!
-
November 2021 by Cathryn Faith
Safe, secure and reasonably priced. Staff is great and very helpful. I would utilize their services again and would definitely recommend to others.
-
June 2021 by Marty M
Outstanding customer service and friendly, professional staff. Keri is absolutely amazing!
