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February 2024 by Breanna Edwards
Very nice people who run the place and are very helpful. It is very clean and quiet and so far seems to have good security
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February 2024 by Tee Main
This place has nice clean units, the managers were very friendly, respectful, professional and the customer service is awesome. We appreciate you Fort Knox Storage Chino Valley, AZ
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April 2023 by Rob Lunday
Safe, clean, secure? N O! On the surface this facility may appear to be clean and well-kept. Once you have occupied for a while it will become clear just how dirty and nasty these units get on the inside. After a two-year stay I Removed 3. X 5 gallon buckets of dirt off the floor from inside the facility and hold them to a remote location for dumping as the dumpster is not for tenant use. It was apparent that my unit was accessed multiple times without my approval or presence by someone other than myself.When I first inquired about Storage I had questions regarding the access and was told that they semi trucks could get in and out with no difficulty. Apparently management has a different style of semi truck in mind and I would caution anyone with a low riding trailer do not get to the east end of the facility as the curbs that direct drainage are large enough they may do damage to your undercarriage. After approximately a year and a half of occupancy I was contacted by my bank indicating that they had blocked Fort Knox attempts to take payment out of the account. It seems that Fort Knox was trying to pull rent money from the Credit card making multiple attempts in just a few seconds time frame. Upon investigation it was found that this had been occurring for months. It was also found that I had been double charged in the past. Attempts to resolve these issues with on site management made it clear that they lacked the intellect and communication skills to get these issues resolved. The owners were contacted him and they admitted they had seen the situation previously even after management complete denial and lack of concern. The owners were very concerned and getting the funding issue resolved however, when it came to the issues with their personnel it was obvious that they did not hold their own management team high regard with comments like “he doesn’t steal from us“ or “the carnival left town, they didn’t !Storage is a payment for the security and protection of your items. I believe that some of that should be confidence as well. The only confidence I have here is that I did not have something they wanted in my storage unit. And these units don’t offer a hell of a lot of protection from the elements.
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November 2022 by Wendy McConnell
Chuck and Donna are amazing! Professional, very friendly, honest and hard workers! They deserve a RAISE!!!
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May 2022 by Rayne Plantsman
Donna and Chuck are very understanding and have great hearts. I highly recommend that you do business with them.
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April 2022 by Scott Massed
Extremely friendly staff! They make it very easy to move in and out of your unit. I highly recommend.
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January 2022 by Jim F.
...Highly Recommended. ...Been using Fort Knox Storage for just over a year and very satisfied. ...Great front desk people , friendly , professional , helpful , and Chuck and Donna are very positive images for Fort Knox Storage and so easy to work with .... ...I am very pleased that there are security cameras located around the grounds but still allows me easy access to my unit... ...Off loading and on loading are enhanced with wide hardtop driveways throughout the storage units... ...Price point is great , you are getting what you pay for , especially with units hard to find anywhere in Prescott and Chino Valley area....... ...I highly recommend Fort Knox Storage , pretty darn perfect.. ...AAJetflyer
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January 2022 by Jim J.
...Highly Recommended. ...Been using Fort Knox Storage for just over a year and very satisfied. ...Great front desk people , friendly , professional , helpful , and Chuck and Donna are very positive images for Fort Knox Storage and so easy to work with .... ...I am very pleased that there are security cameras located around the grounds but still allows me easy access to my unit... ...Off loading and on loading are enhanced with wide hardtop driveways throughout the storage units... ...Price point is great , you are getting what you pay for , especially with units hard to find anywhere in Prescott and Chino Valley area....... ...I highly recommend Fort Knox Storage , pretty darn perfect.. ...AAJetflyer
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October 2021 by C lee
The price goes up every year for the same size of unit
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July 2021 by Deborah Cook
So friendly and helpful! Love this place!!!!
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May 2021 by Mary Santana
Great new managers! Friendly and helpful. Recommend highly
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May 2021 by Contessa
The owner is amazing and very nice. I love this place.
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May 2021 by Philemon Spencer
Super secure, like a fort! Great Mini storage location close to everything.
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May 2021 by Bill Sprague
Nice folks, ready to serve you
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March 2021 by David Truby
Great storage units...a lot of dust in my storage unit though...kinda ruined my stuff. Customer service is great!
