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February 2024 by David T.
I don't know about the other branch offices of One AZ Credit Union, but the Chino Valley branch is terrible, largely because the branch manager is terrible. I've called that branch twice, using the phone number on their web page, to set up a meeting with anyone regarding a couple of issues, and have had to leave a message both times. Never got a call back either time. Spoke to the manager about it in person. He asked me who I was leaving the messages for. Of course, the caller doesn't know who the message is for. No names are offered. I told him that was a stupid question and he asked me to leave the branch for "talking to him that way." I told him what I thought of him and he told a teller to call 911. On another issue. I tried to get a $13K home improvement loan. I have a credit rating of 820. Was told it would take 3 months. So, it's not just the branch, it's the corporation. The corporation sent out a list of people running for the Board of Directors. The information on the candidates was sparse. Nothing about their qualifications. I wrote to them asking for more information. No response. I moved from Chase to One AZ Credit Union because I wanted to support a local institution. No regrets for leaving Chase, but One AZ Credit Union is not a professional organization.
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December 2023 by Burt Davisson
Very pleased with the promt service I received at the chino valley branch of one az credit union. Heather Audis was incredibly accommodating for my banking needs. Very polite and very quick and painless. Goodbye chase bank
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December 2023 by Marcela Quintanar
Chino Valley One Az is the BEST! The entire staff is super cheerful and attentive. I was helped by Carlos and he was absolutely amazing. Awesome Credit Union!
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December 2023 by Sandy
We love One Az Credit Union! A special thanks to Edgar, who helped us during our recent appt. Edgar went above and beyond to help us. One Az serves all our banking needs, very satisfied!Last week we visited oneaz Credit Union again and this time had the pleasure of working with Carlos. Carlos did a fabulous job of helping us and once again we couldn't be happier with the service we get at One Az credit union!! Carlos is knowledgeable, polite and helpful. Our appointment was on time and smooth and we felt that Carlos went above and beyond to help us. Thank you!
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November 2023 by Jon Demarest
This is awesome. Everyone is so super friendly. I am greeted Everytime I come in by several people and each greeting seems genuine. I get so much help from everyone when I come. And Edgar Medina has been a God send. Silence the first time I walked in to this institution he has walked me through everything I need. He's great, everyone here is great
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November 2023 by Cindy Donatiello
Edgar Baray Medina, branch manager was so helpful! He noted that our appointment was going to be late, so he jumped right in and helped us instead. He was thoughtful and kind with my elderly mother and made the document signing clear and as smooth as possible. Great service!
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October 2023 by Wolf Moon Productions
Heather was super polite, helpful and a delight to work with. She answered all of our questions and listened to our concerns! 10/10 would definitely recommend
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September 2023 by Daniel Jeffries
Absolutely great experience with the manager today. We been through a lot of changes and it's getting complicated. I appreciate his patience and the credit union after 15 years. Veteran family
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September 2023 by Randy Fuller
Adrian is especially helpful, friendly, and polite. It is always a pleasure as every teller I have had the pleasure of their assistance have also been a joy to do business with.
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September 2023 by Mike LaBelle
Eldar Medina has helped us with the aftermath of ID theft. He is knowledgeable and caring in his role. We couldn't have asked for better service and care.
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September 2023 by Roberta Lindsey
Really enjoyed working with Edgar! Super nice man. Very helpful. Looking forward to doing business with this branch.
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August 2023 by Katie Ginter
Carlos Martinez helped me out today and was super helpful. He asked me about some life updates that he remembered from my first visit and that made me really happy! Also, their bank director, Edgar was super friendly and came to check on me a few times as well, love it here!
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August 2023 by Sally Rosson
Yes I would like to give a thumbs up to Edgar Medina who I'm talking with today he is exceptional at his job and really cares about people that's such a refreshing thing to see thank you Edgar for all your help
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July 2023 by Once Upon A Season Puppet and Stories
Edgar Barry Medina came into my work to talk about AZ1 credit Union.. he was so professional, kind, and funny. He was very energetic about One AZ Credit Union. I had a bad experience with One AZ when I moved here. Edgar changed my mind so I went to check out the credit union. Carlos Martinez helped me open my account successfully. Carlos was kind, professional, and patient. I am very glad I gave One Az a second chance. Carlos and Edgar were a wonderful team that made my experience a positive one. Thank you to them both!
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July 2023 by Paige Kinkela
Edgar Barry Medina is so awesome! He helped with Zelle & I was able to send money to my son.We just love everyone at the chino valley, AZ branch.
