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December 2023 by Steve Antonini
Thank you to Quality trailer for an great experience. I bought a trailer for my business and needed some modifications done. They custom built me a top rack for ladders and materials as well as a spare tire mount. Everything done was high quality and in a reasonable time. Thank you for taking care of me and my future business.Steve AntoniniOwner of The Mobile Screen Shop
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December 2023 by Cameron E.
This company is the classic case of entitled employees. The two working there were difficult to common with , and had way too much attitude for me I had brought in a landscape trailer to have the connector fixed. They threw away my brand new cable and 7 pin connector and claimed they would not put on anybody else's connectors. I asked for the original back ( brand new $60 cable and barb and 7 pin ). And they said they threw it away. The bill was supposed to be $150. Ended up $750 as they kept escalating the bill. A brake needed repair - their policy ; all 4 wheels need to be repacked. This place needs an attitude adjustment , worth the trip to Prescott to avoid this place
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November 2023 by John C.
I am a local in Chino Valley and thought I had to replace the brake magnet for my dump trailer. Took it to Quality Trailer and the woman behind the counter acted like it was a big inconvenience to look for the part. I asked if we could test the one I had and the shop guy said sure, just had to hook it up to power, took him maybe 5 minuets and she charged me $60 for shop time. No way to run a local business. I will NEVER do business with them again and recommend everyone do the same.
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October 2023 by Murph Metz
Very impressive service! The whole process from initial call to haul took only two hours. Convenient, friendly and professional staff. They made sure I understood function and use of my new dump trailer before I left with it. All the while equipping my truck to haul safely. Looking forward to putting the trailer to work for my business! Thank you Quality Trailers Inc for the local experience!
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September 2023 by Austin Mork
Quality trailers was awesome! I Have been chasing axle issues on my boat trailer for years finally just went in and asked them to order new axles. They had me in and out in no time. Axles came in the timeline given and the staff didn't sale me on anything i didn't need. Super easy to work with, very friendly, and honest. Thank you for making the process simple and easy.
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September 2023 by Ezekiel mtz.
Excellent service!! Recommend
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June 2023 by Steve Monroe
We had a Keystone RV which after 1.5 years the springs went flat.Colton looked at it and said he never seen anything that bad. We made arrangements and Colton and Corey totally rebuilt the suspension on our unit. They did it in a day. It turned out great. They did everything that was expected and then more. All we can say is thank you so much for everything you guys did!
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April 2023 by Jessica M.
Broke down with a boat on the way to the lake, stopped by talked to Britney and colton. They got me all the parts I needed! Great company and even better customer service! Thank you so much for your help! Highly recommend and I will be back!
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August 2022 by Michael Eisenman
Exemplary service! I went there to buy a trailer, and Colton helped me with a solution. Not only did he sell me a trailer, but he loaned me a trailer at no extra charge while they built the trailer. He was even gracious when I returned the trailer early with a bent jack stand. Quality service, quality crew, quality trailer.
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August 2022 by Northern Arizona Hauling
I ripped the trailer wiring completely off my roll off trailer so I stopped by and Colten jumped right on it and Rewired my trailer and put a plug in the bed of my truck in a half hour and got me back on the road running my business. And on top of all that had a great price to do that real quick, I am very happy with the service he offered and I highly recommend him.
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August 2022 by Don Goger
Had a broken spring on cargo trailer driving on I40. Called Quality they said they had replacement and hardware. They were very helpful and fair priced..got me back on the road.
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August 2022 by Kevin Rose
Guy in the office told me the flatbed trailers come with a spare tire well i had my wife come pick the trailer up because i had work they sent her out with no spare so i came back today to get the spare and the lady in the office totally denied me a spare tire when the guy in the office promised me one with the deal so i will not be doing business here again and i have 4 trailers...
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August 2022 by Becky Rappold
Excellent service! They helped us out in a pinch! Highly recommend!
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August 2022 by Julie Fairburn
Wonderful service, very professional and just an overall great experience.
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May 2022 by Himmit H.
Exemplary service! I went there to buy a trailer, and Colton helped me with a solution. Not only did he sell me a trailer, but he loaned me a trailer at no extra charge while they built the trailer. He was even gracious when I returned the trailer early with a bent jack stand. Quality service, quality crew, quality trailer.
