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January 2024 by KINES 6300 Schmidt
That's it after living in Chino for more than 20 years I am sick and tired of this place. I finally made the switch to another Pharmacy. The wait times were ridiculous, hours constantly changing over the past few years and customer service is horrible. I have worked in healthcare for 30 years and the pharmacy really could use some training and help.
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November 2023 by Daniel Scott Patterson
Worst pharmacy on planet earth. Go to Chino Valley Pharmacy and save yourself hours.
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November 2023 by Cesar Venis
The bald pharmacist has some dumb no rush policy so whenever he works he wants everyone to slow down, each day THE BALD PHARMACIST is working and I go to pick up my meds they are never ready! These are peoples medications he may not view them as important but he’s not the one who needs them!!! THE BROWN BALD PHARMACIST SHOULD BE FIRED
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November 2023 by Sandra F.
Derek in the photo department is ANYTHING AMAZING-; he is truly so kind and helpful!!
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October 2023 by Jeff L.
My doctor sent a prescription over to this pharmacy in chino hills and the first day we went in, the young lady said it wasn't ready yet, she said come back later or tomorrow. We went back the next day and the tall dark male working at the pharmacy said we have to go lunch and started rolling down the window gates. Then he said to me, are you here to just pick up? We said yes, a prescription was sent two days ago and should be ready. He asked my name and looked in the computer then said, oh, the medication you want is over the counter . Then locked up his windows . We found the medication but it was much more expensive. My doctor sent that prescription for a reason , so my insurance would cover it but he did not want to fill it, I'll never go back to Walgreens in chino valley after being an avid customer for years. You lost my business!!!
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October 2023 by Ani Lyne
I have shopped at Walgreens since 2012. They have been in different towns, Sedona, Cottonwood and Chino Valley. The Chino Valley store is the worse Walgreens I have ever shopped at. I realize that it is hard to hire good workers, but you would think they could hire a good Pharmacist! Since 2020 I have been on generic amlodipine 5 grams and 2.5 grams as my blood pressure got better. For the first time I was given a totally different looking pill (pink instead of white) and the pill was larger. I did not know this until I opened the bottle at home. They give you your medication stapled shut in a paper envelope. When I went in today 10/03/23 I was told that the different pills were given because my generic brand was not available and that since I took them home they could not take them back. Now if this was true, they could not get my regular brand the Pharmacist on that day should have brought the pills to me himself and explain to me why they were different and given me the choice to refuse or accept them! Today he immediately went into defense mode and I always say if you have nothing to defend (if you did not do anything) why are you defending! I should have stayed with CVS my medication is free there and I was never given medication that was not what was prescribed.
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October 2023 by Patrick Wyeth
Walgreens the pharmacy is the disaster. They're having problems receiving prescriptions from providers, the canceling prescriptions, they're not answering their phone, and they seem really overworked and overwhelmed
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September 2023 by JC J
Not enough staff, always rx delays, inconsistent service, long wait times for phone response. Most disappointing pharmacy in the area.
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September 2023 by Lilli Acosta
Called the pharmacy to find out what prescription they were able to fill in today in order for the hospital to release my mother the only person working there refused to answer any questions raised his voice at me refused to give me his name and proceeded to hang up the phone without trying to help at all if this is a reflection of how you treat your customers as a business I’m disgusted with the lack of integrity he showed and hope this behavior will be dealt with.
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July 2023 by Baja Camp
Pharmacy is ridiculous. Usually late to fill prescriptions, or out of common medications more often than not. Long, long waits on phone to talk to someone in pharmacy. I've waited on hold 10 minutes, drove another 10 minutes to pharmacy, and still been on hold standing at the counter. Just to find out they don't have the medicine I ordered two days earlier.Rude and unconcerned when you do get someone. If you need important meds for heart problems or cancer, don't count on these people.
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July 2023 by James Crowser
They've mixed up (infant) prescriptions, sold us the wrong blood sugar test cartridges, wait times are way too long, we've been hung up on, and had rude customer service.
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July 2023 by pat aschenbrenner
Appreciate how hard the pharmacy worked to help me with my husband’s meds!
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July 2023 by Alex Rivera
Hours of the pharmacy say that they close at 8pm I guess today they decide to close earlier bad costumer service
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July 2023 by Dustin Fette
The pharmacist here is very rude and unprofessional. Will not be returning.
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May 2023 by Eric Haley
I called the pharmacist and ask for help with my prescriptions and the head pharmacist told me "have a nice day sir" and hung up on me! Really? I'm shocked at how they treat customer's. Absolutely NO CUSTOMER SERVICE!She refused to help me over the phone so I had to drive down there to try to get some help... I HAVE A FEELING THAT SHE IS GOING TO TREAT ME THE SAME WAY IN PERSON FACE TO FACE.IT'S SAD PEOPLE DON'T CARE ANYMORE.
