Ruggiero's Ace Hardware is a destination for hard-to-find products with a great and unique selection. The staff is consistently noted as friendly, helpful, kind, and caring, going out of their way to provide good service. The store has been updated and is far more convenient for local residents than larger alternatives. Some customers note it does not have as much selection as a big-box store. A common criticism is that it closes too early, especially on weekdays and at 4 PM on Sundays, which is difficult for people who work standard hours. The store layout can also be very difficult for those with trouble walking, as aisle labels are only at the front. Despite these points, it remains a valued place in the community where many feel good about giving their business.
