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February 2024 by Barry Levine
Amazingly varied selection of products beyond what you'd expect from an Ace. Actually a fun place just to roam the aisles.?
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February 2024 by Kelly Piper
I have never had bad service here. Shelly is always kind and helpful. Thank you so much. Highly recommend choosing this location for non grocery retail.
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February 2024 by stevecass718
refused to return my goods that I bought yesterday and were unopened. never will shop here again.
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February 2024 by Joanne Reese
Most of the time I’ve been in this store friendly staff greet you at door or offer you assistance in isles. However tonight I was insulted by a dimwit staff member who went out of his way to be a jerk for no reason. Disappointed!
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December 2023 by Robert G
Great staff, but management does not honor their return policy. They even denied that I purchased what I purchased there, there.And that's ok. For me now, there is no there there at Cottonwood Ace. There's always Home Depot, and Sedona Ace.
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November 2023 by Joanne Schmutz
We stopped here to get a wind spinner and Fred’s customer service was above and beyond. We loved this store too. Their garden decor section was awesome and offered so many cute items. Definitely stop by and check them out. We were inspired by their DIY cactus out front made out of pipes. What a great idea for a Christmas tree in your front yard.
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November 2023 by Charlene Walsh
Kim was a really big help today. Suggesting a different product to me to help with a problem I was having. It was slightly more expensive but it is going to work better than my idea.I also met a staff member that I believe his name was Padmay? Very nice young man and he was also a very big help. Employees like this young man make me want to return to your store rather the going to that large Orange store in town.
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November 2023 by Toby Bell
Staff is very helpful. My recent trip was rather disappointing. I was looking for a new light bulb for my maglite. They had none.
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November 2023 by Andrea Vidrine
The service here was spectacular! Brian went out of his way to find a solution to our problem and recommend the needed parts. We are so grateful!
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October 2023 by Josh Violette
Nice store fully stocked. We were greeted at the door with an offer to help us find whatever we needed.
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October 2023 by Michel Foster
Better than Home Depot, ACE employees know what's in the store And help you!
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September 2023 by Karen Robinson
I love this store. They have so much stuff. Super friendly, helpful staff.
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September 2023 by CJ Pruitt
Excellent customer service. Everyone greets you and asks if you need help. You don't get customer service like this anymore. Clean, well stocked. If they don't have something, they will order it or help you find out where to get it.
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September 2023 by Kate Stokes
Great place. The employees are very helpful,. sometimes it's a bit much for me. I just want to walk around an explore but they constantly ask you if you need help lol.
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July 2023 by Catherine Beason
FAVORITE HARDWARE STORE EVER. I can find anything there! Plus service, paint, tools, gadgets...they are a one stop shop for me.. home town feels, modern and sought after hardware is there. ❤️ Way to go
