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October 2023 by Timothy Westcott
I'm pretty sure they have plenty of storage spaces open right now, my father went there and got one in the same day. And they are priced competitively
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October 2023 by Olin Robie
Alpha Storage has raised my rent by 45% in a little over 2 years. It is simply price gouging at its worst.
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September 2023 by Paul
Moved in June 2023 and have been charged $13.00 for insurance and other small charges between $15.00 and $20.00 I told the lady working there I have insurance and have presented my documents .Paid cash in July then state in receipt I paid with check again $13.00 insurance and $16.84 unknown charge on my credit card.Accounting need to check my account and make corrections.Sept 04, 2023Still having problems with the on site manager charging late fee'shave never been late paying rent . Polly's book keeping skills don't add up correctly ! On July 01 2013 I paid $100.00 cash she put on the receipt I paid with a check ! It's not correct and needs to be changed ! Need to speak with the owner again !!!
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September 2023 by jeff beck
The lady in the office is great but the owners stink they ate raising the prices monthly to get rid of those of us that cant move because of lots of reasons... I started 6 years ago, 60/month it started raising about a year or 2 ago & its now 186/month. What a rip off. They are raising it till enough have left but some cant. Like age. Some people are over 90 how are they to move out but the prices are over the top. Im dissapointed on these california owners bringing disaster to some of us here in cottonwood.
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April 2023 by Denise Miller
Polly and Carl have been extraordinarily kind, professional, and helpful as we have navigated our storage units. We have been so impressed & happy with Alpha. We highly recommend!
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January 2023 by BE Parker
Pete and Sharon were the best - since then too many talking heads - had an RV there - after a year and a half with no incidents, they made us move to make room for a box truck - the box truck never showed up - in the meantime, we had personal property stolen from the new space TWICE and they couldn't care less - we now store the RV elsewhere for 1/2 the price - beware, someone with access to the RV lot is a thief
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August 2021 by Mindy Clarkin
Hank was very nice. Corners are a bit tight but it seems clean enough.
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June 2021 by SJ
They have RV storage and regular storage
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May 2021 by Wendy Coats
I've had stuff stored here for 17 years. I've had the biggest one & I've had the smallest size too. Sharon & her husband are on site & ready to get you set up.Hey....., so stop by & grab one before they are all rented. What's your stuff worth???
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May 2021 by Billy Miller
Good honest people who run the place
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March 2021 by Tom Bergman
Good help older slowly need new computer system
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August 2020 by Melanie Angel
I have rented from Alpha Self Storage in the past.(5 plus years ago) Hank and his wife were the reason that I returned to this location when I was in need of storage space once again.
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August 2020 by M L.
Think twice before putting your belongings on their property. Horrible customer service, demeaning experience. Person handling business at the front desk is rude. I experienced unnecessary stress involving this ordeal for a year, I would suggest U Haul Storage. I had done business with them before, they are friendly and professional.
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July 2020 by Darin Z.
BEWARE!! This place has held my brother's ashes For seven months. READ THE FINE PRINT ON YOUR CONTRACT!! They are out to CAPITALIZE ON THE EVENT OF YOUR DEATH!! I was locked out of the storage area for SEVEN MONTHS! They still took my money every month of course!! I don't want anyone to go though! I wouldn't even give them one star, but I had to write this review To warn the public! Find another place to store your belongings!! Anywhere but ALPHA SELF STORAGE
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June 2020 by Fred Dorfman
I would have given them all five stars, but my only complaint is the amount of dust that gets into the storage units. We've been renters for over 10 years and have been satisfied with our experience, except for the dust. Seems to be a nature of the beast, so I doubt anyone in town is any better, if anything likely worse. I agree, the prices are as good as any.
