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February 2024 by Richard Jones
The Assistant Manager who was ex-Navy was very helpful. He put the new windshield wipers on our van. I would have done it myself but something was tricky about how the wipers were removed and then installed. He did it with ease.
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February 2024 by Danyal York
Shaw was AMAZING!!! My rental car broke down and he got me up and running with a new battery so fast it blew my mind!! Truly the best customer service ever!!
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December 2023 by Daniel Ramos
Always very helpful and if you need a tool to borrow while you're out in the parking lot, they'll loan you a tool if they have it based on what you need.
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November 2023 by Dawn Macy
Typically I drive 45 mi to do maintenance on my car, been going to this national company over 30 years. I had to go 2 days in a row a big reason was faulty brakes installed just 5 months ago. They wanted to do a battery change, I drew the line. Came home to my local Auto Zone. Alex was helpful, knowledgeable and didn’t pull any surprises. My confidence in auto repair people was reinstated! Thanks Cottonwood Auto Zone and special thanks to Alex ?
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November 2023 by Josh Marshman
Shaw was such a help from the initial phone call, to the help he provided in-store, and even helped with replacing a small part on a tailgate. He was incredibly helpful and professional. Thank you again Shaw.
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November 2023 by Sean Loyd
Was having issues with a headlight and Shaw was professional, friendly, and even offered to assist by taking a look at the headlights.Thanks for helping my family and I get back on the road safely!
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November 2023 by Trevor Stadler
Great employees working the day I came in. They also had the part I needed. Thank you.Rated by a guy from Idaho.
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October 2023 by Jacob Leo
Shaw S. Is amazing. The service is great and hands on. They really know ther stuff over there. Highly recommend!!!!!
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October 2023 by Marlene Lavarta
Needed a new battery. Stopped by the store. Guy went way out of his way to order the battery from another store and installed it the next day. Helpful and friendly service. Thank you!
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October 2023 by Alex
Melanie and Brenda two of the best employees out their make sure you stop at your local AutoZone here in cottonwood they got me going again show up and show out my people old parts new parts they got it all new and old vehicles I have a 1976 Dodge and they got me rollin again
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September 2023 by James Nelson
This place has great customer service. I came in the store on Wednesday 8/16 and was helped by the assistant manager Shawn, I bought replacement windshield wipers. He offered to install them for me, he did a fantastic job. Couldn't be happier with my experience.
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August 2023 by Tiana Bojorquez
Efrain M- the store manger assisted me in time of need. My car had to be jumped and I made it over to autozone to have my battery and alternator checked. Efrain had a welcoming smile on his face as I entered the building. Very kind and sympathetic. He checked my battery and it was dead. He replaced my battery for me when I asked for help. You can tell he loves his job and if you need assistance, his warm welcoming personality makes you feel comfortable and not like a bother. Thank you so much Mr. Efrain!
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August 2023 by Mike Y.
Staff with friendly and professional.... However I paid $67 for a Toyota door handle that I can buy on the internet for 10 to $12 from numerous sources..
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August 2023 by Kacey Adams
My husband broke down today at work. He had to get a ride to take his batteries in to get then checked out. Turns out they were bad. The warranty expired yesterday, one day out of warranty. I have been a customer for about 40ish yrs. Loyalty means nothing. At least could have warrantied one and charged us for the other one. I know it can be done.Paula WaltersI am sure you will look up my name. But have remarried and have a different phone number which I have tried to get merged but was told it couldn't be done.
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July 2023 by Ilana Lydia
Shaw was very friendly and helpful. He changed out my battery quickly and efficiently. I would recommend this Auto Zone.