Canyon Wren Property Management

Most Recent Comments

• September 2023 by Sharlene Pantic
  This place discriminates and will tell you something different than what their qualifying criteria states. Be careful, here. Even if you qualify, they say the owner can reject you anyway. So they just sit back and collect app fees.
• April 2023 by Debi Meredith
  Canyon Wren is awesome. Mike is the agent I had the pleasure of dealing with. He is courteous and very helpful. He answered all my questions and kept me informed through the process of renting. I would highly recommend them.
• February 2023 by Dennis Bell
  Very pleasant to work with.
• February 2023 by Deb Sunderman
  Canyon Wren Property Management, I can sleep easy at night knowing that they are handling my property. Professional service, very responsive to my correspondence and questions!
• February 2023 by Laura Snell
  Thank you Cindy, Mike and Deneen for helping me to find the perfect pet friendly place to fit my budget! Thank you for being prompt with the repairs, too. I appreciate your efforts.
• February 2023 by Andrew Benassi
  I have been with this property management crew since 2017,This is by far a wonderful staff and company. Never outrageous with prices like everyone else, takes care of tenants needs fast and efficient ( while working with the property "owners" ).Mike/ Cindy / Jeanne and Denyne are wonderful. @Skyline Apartments.
• January 2023 by Elizabeth M.
  I found ad for storage in local paper. It is a really good price. I needing to lower my expenses chose to switch storage units. To get prices, although I gave information as exactly what I was going to need, it was a couple days of tag telephone. Each message from gentleman, who was very nice,did return each call. He told me I needed a money order for rental. I don't deal with money orders; I was advised by someone to stop by Post Office, on my way. Post office wasn't on way, was at other end of town. I got money order and returned to Canyons Wren. Being I was looking for Lowest Cost Storage, took me some time locating business. I walked into office feeling great! I even remarked how Christmas smell was in the air! Mike told me Ashley?, would be helping me. I stood there a few minutes, Mike then said, "let me get you started" Ashley came out, must have been with family because I heard her say she loved them when they left. I sat down started paperwork. I gave her a money order for $100.00 being rental was 80.00, expecting that would be enough; it wasn't. I was annoyed and advised I have cash. Nope not good enough I needed a money order. I was advised I could cross major road in town and purchase one for $62.40; I had to pay 2 months up front, a security deposit. I was annoyed at this point. Then Ashley went off saying I should have listened to my 4th message from Mike. I missed that message. I then Advised Ashley she need not cop an attitude. She then became cold and told me I was harassing her and she is going to defend herself when she feels harassed. I was astonished, I'm the customer, who did not feel I was attacking although I did show my frustration. I went across street and got money order. I returned. Unfortunately I had to deal with Ashley again. Before our signing of contract, manager came out introduced herself ( evidently there was a discussion with Ashley and manager while I went to get money order, in my opinion) she did ask me if I wanted to look at property. I advised as long as secured, it's fine. In Ashley and myself last conversation I said please and thank you a total of 6 times. Ashley never said one of either. I can't believe how she treated me. My opinion very rude. Mike and the woman sitting behind him if were being honest, would confirm all this. But they do work there so I understand. Upon leaving I had to ask for a copy of storage layout and exact address. Upon leaving I asked Ashley if she was the owner's daughters, she said she was. That made sense to me why she spoke to me the way she did. I'm surprised she's lasted this long with her attitude. Place is secure. Very old. Reminds me of something that belongs in Jerome or maybe an Alfred Hitchcock movie . Be sure and bring a dolly and get close enough to garage door to unload, very high concrete wedge and not a good parking area for truck with trailer. Gentleman working upstairs (thank goodness I thought I was hearing things ) I asked about management company and he advised me he had heard the same. On my way to storage I realized I left unit number ‍ I drove by Wren Management; they close noon on Friday. I did leave a message but never got response asking for unit number. I wasn't surprised they were closed but hoping someone did pick up messages I left one. I've worked Corporate for 23 years and maybe expect more out of customer service. Good price and appears secure.