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February 2024 by Sarai Payne
As a disabled individual, every driver has been so helpful as I move around in society. This newfound freedom has helped me so much.One of my favorite businesses in Verde Valley
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August 2023 by Ben ingram
Movin the people
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July 2023 by Jan Tijmes
Very grateful for this service. They receive much federal assistance to be able to provide this ride for us from Cottonwood to Sedona daily. I can count on Lynx to get me back and forth if my car's dead or if I just want a change from the norm and don't feel like driving. Sometimes I don't have correct change and drivers smile at me and let me ride for free. Then I pay a little more next time.
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April 2023 by Cecilia Brown
I was so excited when I saw Sedona had shuttle service. It’s also pet friendly! Animals need to be in carriers or muzzled, an excellent compromise for larger pets. Then I saw that it only runs once an hour. And you have to pay every time you ride. If this were a real service, it would run every ten minutes and be free. I bet the biggest complaints from both locals and tourists are traffic and parking. People come to Sedona for the beauty, clean desert air, and Southwest culture, not to drive around and around looking for a parking space. Would be nice if tourists didn’t have to drive so locals could go about their business.
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February 2023 by Brian Carlson
Absolutely the best! 'Dave' the driver on the South Route is helpful, friendly, knowledgeable and willing to be of assistance. Cottonwood Area Transit should be extremely grateful to have him on staff as he does a wonderful job! Thanks guys!
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February 2023 by Kelly Minehan
Excellent customer service, thank you!
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February 2023 by Charles Isaacs
I ride this bus service everyday. The drivers on the North Route is very friendly, warm and nicest drivers. The Verde Shuttle drivers are awesome and have to deal with a lot of crazy people and heavy traffic in the upper Sedona area. However, the morning south route driver is the meanest, rudest person there. He always calls me by the wrong name. Also, he constantly speeds throughout the streets of Cottonwood. However the afternoon drivers on the south route is warm & friendly
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February 2022 by Grayson Swearengin
How do you even use the bus if it doesn't even arrive at the scheduled times. Most times I'd rather walk.
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February 2022 by Andrew Jones
Okay first let me say ty. The buss help in a big way.thank you .
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February 2021 by Barbara Reed
12/31 6pm on the green line Patty was driving and cleaned/sanitized her bus for us, appreciated it cause she’s the only one I’ve seen so far clean one
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February 2021 by Anthony Rosas
If I could give this zero stars I would! You guys don’t come in time I’m constantly waiting hours for a ride home. But never shows up? Why’s that? And you guys don’t answer the phone what’s the point in having one!!
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February 2021 by john s chasteen
I truly don't understand why this service receives so many bad reviews, some of them clearly baseless. I ride the CAT and Lynx buses a LOT, and I have never once witnessed a driver behave in an unprofessional manner. In fact, most of the drivers go out of their way to be helpful. It is not an easy job. Personally, I am extremely grateful such a service even exists in this relatively small area of Cottonwood/Sedona. Most communities of comparable population don't even have bus service, and as someone who does not own a car, I don't believe I would be able to manage living here without CAT and Lynx. To all of you who face the public every day and provide an essential service to so many, I give a huge "thank you." And that doesn't even include the paratransit service, with which I have no experience. A little gratitude and appreciation would go a long way toward making all our lives a bit better. You guys are great! Thanks again.
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February 2020 by Mary Deal
I cant belive they won't let me post NO stars
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February 2020 by Mikael
Absolutely the worst bus service I have ever experienced, most negative and rude bus drivers out of any service I've ever experienced.The only pro is they run 7 days awake from sunlight to sunset . .They should hire actual kind people to represent them considering how many people have nothing good to say about the ugliness of these drivers.I have NEVER left a bad review of anything, but CAT and Verde Lynx are selfish & rude. Do not ride unless you have to.For any drivers here that I have not met, I am sure there are kind ones but generally coming from a kind person, I have not met another driver that was not grumpy and rude.
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February 2019 by Jina Walters
It is, no doubt, great that such a service exists. However, don't expect it to be reliable. I was recently 6 minutes prior to scheduled departure at a bus stop - and the bus was already gone. That's worse than being a couple of minutes late. For casual users it is also good to know that you need to have exact change ($1 or $2).
