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February 2024 by M.L. T.
Casey is just an amazing owner! He gave us extra personalized attention and an amazing lesson on how hats are made. He seemed to know every fact about every boot brand and every style! We one day but were very rushed for time. He held the boots for us until we came back from Sedona the next day. Ended up with two pair of Dan Post boots, and incredibly unique belt, and a new hat band. One of the ladies in the efora spa at the Hilton Resort said, "oh there's only one place to go for boots, Casey's!" So glad I took the TripAdvisor suggestion.
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December 2023 by Scott M.
Repair not really their thing- lots of cool new boots etc for sale but backed up months on repairs
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October 2023 by john porcella
Very knowledgeable, interesting staff, good prices. Bought my wife a hat, very satisfied.Again love the service !
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September 2023 by T Jordan
The background? For decades I have been in search of boots the fit my tugboat 9 EEE sized foot, with the high instep which always seemed to preclude wearing a quality western boot (at less than "Made $$$PECIALLY for you" pricing). Try and try again, at boot shops around the US. WY, TX, WV, MO, KS, OK... then I discovered Casey's. Because he would resole and reheel a pair of lug sole combat boots that were the only comfortable footwear I owned.Casey is not just the proprietor and a salesman, he is (as fits a westerner) one who takes pride in having his name associated with a product. He didn't make them. He DID, however take the time to work through options, do an old-school measurement of the feet, and suggest two alternatives. He then ordered THREE alternatives, and said he wouldn't sell me footwear that didn't fit right.The first pair fit PDG. The second one fit tremendously!!! I didn't realize until I got home and took them off that i went grocery shopping with the tags still on them...He offers boots from a wide variety of manufacturers, and countries of origin. Many are Mexican or USA made, some others as well. Styles range from everyday kicks to dance boots. Worn to be Dressy or Messy. His selection runs the gamut, and prices range widely as well.Stop and see Casey. If he can't fit you for boots, I dont think anyone will be able to!
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August 2023 by CJ
Didn't go into the shop because they are closed. New hours on the door say 12:00-5:00. Owners should have changed it on Google. Drove all the way here, because their hours say open at 10:00.
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July 2023 by Ted S.
There is a young man and a young girl, and they were both so sweet and nice to me. I felt so much at home there. The young girl help me put the belt on because I have problems with standing she was so helpful and we both had laughs about it. I recommend the store I would go back and buy more cowboy stuff. I suggest you go there and check it out Ted
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July 2023 by Timothy G.
I had a second home in Sedona for ten years and every time I went to the Cowboy Shop in Cottonwood Casey would remember me. It has been 10 years since I've been there and I bet if I went there today he would remember me. They had the best quality western wear at great prices. Highly recommended.
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May 2023 by Chris A.
We left a pair of women's boots here for heel repair. After 3 months the repair had not been done so we collected the boots.
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April 2023 by John Lacy
Was in Arizona for vacation and decided to get some boots and a hat. We got to the shop about 30 mins before it was due to close, but Casey stayed over an hour late to give us time to try things on and make a decision. He taught us all about how the hats and boots are made, but also gave us enough space to try things out without feeling rushed. Fantastic service, and a fantastic shop!
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April 2023 by Heidi Kopp
My 6 year old son was thrilled to get his first cowboy hat here today! You made one little cowboy extremely happy. He has been getting compliments on his new gear all day! Thanks for the great service!
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April 2023 by P Bolen
Great service. They repaired my Birkenstocks with better than original soles. Thank you for letting me keep my old friends:)
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March 2023 by Distin Drake
I was looking for a hat and my coworker was looking for boots. We found this store on Google. I love local shops like this. The variety of boots and hats was very good. The owner and his staff were very friendly, helpful, and knowledgeable. I got a gorgeous hat and my coworker found his boots. I highly recommend visiting this store.
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March 2023 by olivier leroy
Casey is very knowledgeable about his supplies, and can give you the best advice for the shape of your head when you want to buy a stetson.
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March 2023 by Kevz
Casey is great I never leave empty-handed. Definitely getting more boots from his shop.
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February 2023 by PTR Carpentry Inc
My wife and I spent almost an hour in the store trying on Cowboy boots. The owner, I’m assuming Mr Casey, was friendly, knowledgeable and very helpful. His tagline seemed to be ‘have some fun!’ We had lots of fun and left with 3 pairs of boots! I highly recommend this store to anyone in the Cottonwood or Sedona are looking for great boots and great service. The ‘no pressure’ sales service was much appreciated
