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August 2023 by Howard H.
You're on your own at this store. If you're lucky there might be one unlucky employee in the store outside the pharmacy. If you have a problem with self checkout or a product question you're on your own. I feel for the employees.
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March 2022 by Marissa A.
Nice assortment of snacks. Fairly clean. The drive-through pharmacy pick-up is handy - it we had a rude and unhelpful person today at the drive-through window. She seemed angry and curt when we pulled -up and was unable or more likely unwilling to answer the most rudimentary questions about our prescription. We decided to avoid her, and go through drive-through, park and walk-in to the store to get some form of customer service and advice from somebody else. Please train your staff on personable and effective customer service and problem solving.
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July 2021 by C.L. H.
I have used the pharmacy for the past four years - never a single issue. In fact, I've found them go above and beyond. I could use closer pharmacies, but I stick with CVS for good reason. Great group of people who seem to genuinely care about customers and enjoy what they do. They handled Covid extremely well, too.
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May 2021 by Jason L.
As a provider in the community, and a patient of this pharmacy, I am so pleased with the customer service. The technicians and pharmacists are truly amazing to work with on both professional and personal levels. Could not ask for better personnel. Keep up the great job y'all do each and every day!
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July 2020 by Allyson T.
Evan, the manager at CVS, is rude and disrespectful, and yells at customers. A manager should be calm, cool, courteous, diplomatic, helpful and respectful and he should set an example for the employees. Evan is the polar opposite. He brought a female customer to tears in front of staff and other customers. I will not shop here again because of him.
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June 2020 by Raymond B.
Worst pharmacy I ever dealt with in 73 years. Prescriptions filled for one month instead of three. Contact Doctors for refills without permission. More interested in turning subscriptions than making sure things are right. Messages to pick up prescription and it is not ready.
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March 2020 by Denny T.
This location continually botches prescription refills. This causes much angst and extra time and money to customers who have to follow up and often return to get prescriptions. The pharmacy supervisor and store manager appear to be unaccountable as reporting problems does not result in any improvements. Aside from recent chaos created by Corona pandemic, this place is normally has empty parking lot, likely due to the below average management of the store and pharmacy as well as very high prices for other store goods.
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February 2020 by Doug W.
Rude Unprofessional unorganized unmanaged. Great place to ruin your day. Work place stanching with displeasure
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June 2019 by Charly R.
This place has the most condescending techs, tall blonde, no name tag, convenient! Never should argue with the customer or belittle. She has no business being in customer service. Poor customer service CVS. Do not use this Pharmacy! The front line technician rates a ZERO!
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June 2019 by Victoria L.
I've found this CVS to be clean, friendly and efficient. When given the option on my prescription drug insurance to transfer to our local Walmart for $7.00 less per month, I opted to stay at my current CVS in Cottonwood. With their rewards program and many other coupon options, I've found the cost is about the same. Nearly every time I am greeted warmly as I enter the store. The drive-up pharmacy pick-up is very convenient. The store employees are very helpful and professional. I recommend this store!
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April 2019 by Michele L.
This place is horrible! One of the pharmacists (male) is one weird dude! I think he might be sampling the product. He is unprofessional and inappropriate to say the least. The staff has to be reminded or told or checked on nearly every single time I pick up my medicines. If it weren't for my insurance I would definitely go somewhere else. Gotta love healthcare in this country; and socialized medicine would be bad? Not sure it could get worse.