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October 2023 by EVMetal27
Not a walk-in type store, I was turned around at the door.
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August 2023 by Elysia Elton
Charged me 500 bucks to install one 10in sub in a box. Didn't replace any other speakers in it... still just only sounds ok. For this much money I should have just probably had someone out here on st do it for me since everyone laughs at how bad I got ripped off...
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June 2023 by Dennis Bell
Not impressed with the guys attitude.
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January 2023 by Sean Donovan
Frank, the owner, has three decades worth of experience with auto audio which was the deciding factor for me. His installation of my dash cam is all I wanted it to be : placed properly and the wires between the front and rear cams are completely hidden. I recommend.
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October 2022 by John Snapp
Great service - very friendly
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August 2022 by Charlene Krumpe
Very impressed. Great work.Thank you!
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May 2022 by John Mulquin
They did just what I needed.
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May 2022 by Michael Martinez
Very quick good equipment
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October 2021 by Alan K.
I have used them for installing a new updated radio, a new radio for my search and rescue needs, and a new curved roof lights on my roof of my FJ. They do great work and did the work in a reasonable amount of time. I would recommend them to anyone
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October 2021 by Steven W.
You do not want to buy equipment or expertise from Decibels and Frank Bourne, the owner. This guy will skin you. For example, a Sony Blu-Ray Player (BDP-S3700) sold as new to me for $200, has been out of production for a year and is typically sold on Ebay for $80-$100. Another example, a Logitech Harmony Universal Remote (815-000101) sold as new to me for $225, has been out of production for 7 years and can be found on Ebay for $80. It's also obsolete. Both of these items were Open Box, not New, and one was lacking important User Documentation. This guy rips off his customers! On the technical side, I had a problem with my headphones not working. (I am hearing impaired, but everyone else in the house isn't.) Both of his attempts to have audio output to my headphones worked for a few days and then failed. Decibels is technically incompetent! You may regret doing business with Frank Bourne.
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May 2021 by TIME BANDIT
Have used Decibels on several occasions, new sound system, 4 new speakers. They have always done an out standing job. Top of the line equipment and service. Never ever had to go back for a squeek or anything. Glad we have this company in town. If you like good sound,, this is the place.. Thanks Frank and staff
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February 2021 by Peter. L.
Called them and asked about hooking up a tv in bedroom of my 5th wheel. I told them that the tv in front was directv and worked fine. The owner gave me an estimate and would call me when he got the parts. The installer arrived yesterday and told me what he was going to do. He was neat, professional, and had me hooked up in no time. I was expecting him to tack up wires connecting the front tv to the back. No wires, no mess. Works just as I had hoped. The bill was way less than the owner had given because it was done so quickly. Very happy with them and definitely recommend them.
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December 2020 by Dennis Dixon
Highly recomended four stars!!!!
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November 2020 by Sean Herrington
I like to support local businesses so I went in to Decibels to buy a new deck for my truck, the owner ordered one for me, I paid for it, my receipt didn’t have the part number on it so I called him to get it. When I looked it up to see the features, I saw the exact same Pioneer deh-s6220 is $150 less online at pretty much every place that sells it, he explained to me that Pioneer makes different versions for the big box stores and Amazon, then the versions that he gets (brick and mortar store). I doubt this is true,because of the exact same part numbers,but either way he did get an extra$150 out of me that if I would’ve done a little price shopping, he wouldn’t have.Oh well, my bad! Buyer beware! Check your prices online before shopping here! Also, I am not opposed to paying a little more to “buy local”,but a $120 deck for $250+tax is a lot more than a little more to support the local guys, I will not return.
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November 2020 by S H.
Horribly overpriced!Do your homework and check prices before purchasing anything here!
