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February 2024 by Stephen Imms
Easy to find what you need!
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January 2024 by leanne lee
I spoke with Evan Desoza when I was in a panic over the phone about my printer connections. He was very pleasant, helpful and patient with me. How nice to have someone who likes his job and the customers he works with. Thank you Evan for you great help!Leanne
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January 2024 by J Kivisto
I forgot to take note of the name of the woman working the print center today, but she is amazing! There were a ton of people waiting on various things, phones ringing, multiple print jobs happening, aggravated customers, and she handled it all with both speed and grace. I rarely encounter this kind of customer service and good use of multitasking in the world today... thank you! Give this young lady a raise.
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January 2024 by Eric
Every time I've had to come in, employees don't seem to really care about helping, and when and if you get around to getting help, you've spent way more time here than you'd ever imagine. I've been here for purchases, print jobs and FedEx with similar experiences every time. Unfortunately, they're the only place around of its kind.
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January 2024 by Russell Mathieson
We came in with 12 boxes of shredding and we had to wait 15 minutes just to be helped. The first think the clerk said after she finally finished chatting with her fried was that the cost was &0.99 a pound as if saying "I know you won't want to pay that!" I said proce is fine, she said each box needs to weighed, we were also coll woth that. Instead of taking a tare weight she insisted that boxes be emptied and then weighed again.The amount of paper was way too much for their tiny bins so we had to wait 15 minutes for them to bring a big bin.So we finished loading the paper and we went back to get the tare weight on the bins, this was a new employee who became irritated that we did not keep the bins in the original order. He relented and took the weight of each bin wrote it down and walked away without saying anything. A few minutes later he is at the register helping customers.I brought it to his attention that he had been helping me prior to going to the registers and ir would be proper to apply fist come first served principles. He stared he needed to help thw customers first. I asked to see a manager.When the operations manager eventually came to assist ir was evident that the issues with customer service start at the top.
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December 2023 by Fred (Dogtoast)
OfficeMax is just more than just an experience. It’s a lifestyle when I enter the doors of OfficeMax I absolutely love smell of newspaper and cardboard cutouts Kobe Bryant selling me 3-D printers is so much fun. I love office max so much thank you for being part of the community OfficeMax, five stars one star for brilliance two star for your commission of selling paper clips three stars for selling over priced hardware four stars for terrible newspaper clippings, and five stars for your terrible sales on staplers. Thank you there.
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November 2023 by Katy Greene
Nice office furniture and I found a nice sale price.
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November 2023 by Tommy Anderson
Every time I go here I always say "This is the last time I'm coming here ..." Went in today to get a pen refill for me Cross pen (which they didn't have). I came home and bought it quickly and easily on Amazon. The store lighting is like an interrogating room, and the lack of music (or anything) makes me feel like I'm dying a slow death. This store has the ambiance of a funeral home, except funeral homes are much more fun.
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November 2023 by Ken Ayers
I was happy to discover that the little town of Cottonwood, AZ was home to an Office Max store. I’ve been a regular customer since the late 1980’s.
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October 2023 by Cat Szymczak
I wish I could give less than 1 but the only thing that saves that is the staff was pretty nice. Went to make alot of copies 2 days ago and only one copier was working. The broken was had it's new parts sitting next to it. I had to stop 5 times to let others make their copies. The staff never stepped up and tried to help decrease the growing line. Their big machine was working. One of the people standing in line stated that that broken machine has been down for over a month. What ever happened to giving ultimate customer service?
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October 2023 by Dave of Bleecker
All I needed was a fax …. Simple right wrong. I checked in using there log in station it said wait time 3-15 minutes well it ended up being 16 minutes on my text . As I stood there someone came in from outside didn’t check in and was served right away. Finally a person from the other side of the desk asked me if I needed copies, I said I need to send a fax . She pointed over her shoulder and said something to the effect that I need to scan into the computer then go over to the cash register to pay for the fax I didn’t send yet then go back over to the copier I used to manually punch in the code on the receipt. The machine she wanted me to use was older than she was . Really, get up off your butt and help me . Someone hollered isn’t the machine working ? I hollered loud enough the back of the store could hear what I was trying to do and she wasn’t helping me because I needed help, I yelled out I am going elsewhere. You know Zero people said I could help you nobody. I went to the UPS store, they were very helpful and understanding. They had no problem helping me send a fax .I don’t recommend office max for anything. Go elsewhere.
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October 2023 by Sohan Rocks
Print center was not operating. Self service printers also not operating. The worst part was the terrible attitude of the employee. Don't waste your time here.
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September 2023 by MissJean FeralCatsRMyLife
Very expansive store with excellent customer service by the associates. They are always willing to assist their customers to find out of stock items too! Also, their Print Center handles to the best of their ability many printing projects creating beautiful greeting cards, posters and banners. They even create coil bound books which are much more flexible than paper or hardbound books. I also love the level of expertise of some of their Print Center associates who can expedite the creation of invitations, business cards, banners and posters. Great place to purchase coffee, creamers, candies and much much more!
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September 2023 by Roger May
My experiences with Office Depot/Office Max over the years has been unremarkable. Most employees seem to be there just to collect a paycheck. Inventory seems thin at times though in fairness this may be a matter of supply chain issues rather than company financial stress.
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September 2023 by Anita R
Great teamwork making the customer feel valued @ the Cottonwood location. Friendly and knowledgeable staff.