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July 2023 by Donkey Norris
They need a new mechanic or something got a few vehicles fixed there, Higher cost than normal, they fix something on your vehicle and you end up having the same issue you had before they fixed it. They give you back your vehicle and I don't even think they tested it out to see if it works, not the first time either, but probably going to be the last, strongly recommending we take our company vehicles somewhere else from now on...Services: Transmission
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July 2023 by Grant Roby
Great place with great people. Swapped out some brake pads and repaired some blown shocks for me same day. Go-to shop for repairs
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June 2023 by JonStacey Marson
One of the best shops I've been to. I've been to a lot. Professional. Small enough shop to care about the quality of work. Team is efficient and responsive to concerns. Handled a surprise, nearly-related issue very well. Would highly recommend to others.Service: Auto maintenance
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April 2023 by Kernel Sandy
Was in a bit of a pickle and looked for a good diesel mechanic in cottonwood. This place had the best reviews. TR was very kind and knowledgeable and did the best he could with my lemon of a vehicle.
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March 2023 by michel young
So very happy with the service! Brittany was very friendly and helpful. I've been in search of a mechanic I could trust and I found them! Highly recommend them to all! I will be using them from now on, have already referred others! Thank you R & T!!!
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August 2022 by Daniel H.
Great people. HONEST. They never try to upsell services. I trust them completely.
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August 2022 by Casi Johnson
**Updated**As I mentioned in my previous review that we would be bringing our truck here for now on. Well, today was that day! I got a red error message regarding our DEF system so I dropped everything and took it right in. I didn’t have any appointment but they did their absolute best to accommodate me and get the truck diagnosed. Again, very happy with the service. Good quality professional Certified Ford Diesel Mechanics here! I can’t say enough good about them!I’m so pleased to have found this place! A good certified diesel mechanic is hard to come by. I was happy with my experience from beginning to end. We will be bringing our truck here for now on.
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July 2022 by John S.
I really like this place at one time. My parents needed their tire pressure checked and the lady at the front desk gave them a hard time and told them they are an auto repair establishment - NO S*** - ANY auto repair place will check your tires! Tires are part of auto repair! My parents WERE their customers and this is how they were treated?!? You lost 3 good customers for your crappy attitude on not wanting to check something SO SIMPLE as tire pressure!
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February 2022 by EVMetal27
Lady at the front desk was very rude. They don't carry any parts and won't use any parts you purchase yourself. Not everyone has weeks to wait for their car to be fixed.I went to Express instead and they treated me with respect, used the parts I had and fixed my car quickly.
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December 2021 by Douglas Martin
I've been going to R & T repair for nearly a year and every time they done me right! I would say they get the meaning what is integrity, although I do wish at times, I could get in sooner at times! Thank you! ??Service: General repairs & maintenance
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October 2021 by Michael S.
I'm never disappointed by this place. They are honest and so a great job I highly recommend them to everyone
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September 2021 by Robert Clark
Traveling through Arizona, our Dodge Cummins diesel developed an oil leak. Robert Gaff (owner) and his son were very professional and pleasant on a busy Monday morning. They took a look, found the problem and fixed it that morning. Best possible outcome we could have hoped for. Thank you. We highly recommend R & T.Service: Engine repair
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November 2020 by Harli Madison
My Sister had a really bad gas leak they took her in the same day, fixed it and a few other things. Very professional, quick, and extremely helpful. Words cannot explain the gratitude and pleasure I have for them to help her out on hard times. Thank you so much!
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November 2020 by Paul B.
I'm here to tell you as a lifelong automotive professional that your vehicle will be in good hands at R&T. I'm a retired automotive field engineer with 50+ years experience in the trade and I know the difference between a well run professional operation and a shop full of "parts changers" (this is one of the worst things you can call a mechanic, trust me, they Hate It). Thanks for the great work and for making me feel at ease.
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October 2020 by Laura Kohnen
This shop went above and beyond! We broke down on our vacation and they got us in as soon as we got on their lot. Because of covid we couldn’t sit in the shop but they let us take chairs out into the shade while they repaired our van! Recommended a great restaurant right down the street BombAZ, that was awesome! And best of all fixed our van! Got home safe!!! Thanks y’all! You were angels!
