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May 2023 by Jongtae Y.
I ordered sandwich and the person who made wasn't looked happy to do their job. I thought she has some problems with Safeway or her manager. She asked the options of Sandwich with anger and her attitude was really rude. We were gong to order three sandwiches but ended up with only one. If I can, I'd like to cancel even one. The Starbucks employees were not happy with their job, either.Overall, the employees don't seem to be proud of what they are doing. This attitude is not good for Safeway in the long run.
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February 2023 by Deanna Silva
I have been a customer at the pharmacy not just now in Cottonwood, but also previously in WA state. I have talked with Stacey at the pharmacy quite a few times. She has had an "attitude" and bad customer service every time. But today was the worst! I tried refilling on the automated line, but I must've done something wrong or that system wasn't working. But, when it transferred me to a person, it was Stacey unfortunately. She said why don't you use the automated. I told her I tried but it sent me directly to you. She said, ok, what's the number. I told her. She said "hmm, no problem here". I said ok, can I get it refilled? She said "yes". I said ok, when can I get it. I have today's pill left and no more. It's an important med. She said it will get done after the 123 refills before me. She was rude! Shes always rude. After today I decided it was time to say something. Very seriously thinking about changing pharmacies because of her continuing al rudeness!!
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January 2023 by Brenda Loritz
Eggs were $26 or $28 for a 5-six pack... left wondering how to get eggs at the $26 price...
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July 2022 by J H.
Safeway is an excellent store but needs to be more price cautious vs Fry's. I spoke with many people at Fry's regarding why they don't shop at Safeway and always come to price including stuff on sale. Regarding Safeway, you are dealing with the older community here in Cottonwood on a fixed income. If you want to capture that market you need to do better on pricing and have a price match policy. I understand some quality is better but keep in mind the people you are serving this is not Sedona. Plus phone apps need to better and user friendly
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June 2022 by Sandra L.
This is the best grocery store in town. This Safeway store is very clean and bright. The bakery department always has new things to try. There is such a variety, that I come home with something new every week. Deli is great too. The people behind the counter are always smiling and happy. My favorite front end people are Ann and Esther. If they were having a bad day, you would never know it. Ann is super nice, always! Esther has the best sense of humor. I will wait in her line for checkout, even if it's the longest. I absolutely love Starbucks too. Natalie and Skyler always get my drinks right. I love the positive messages that they write on the cups. This always puts me in a good mood.
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June 2022 by Rylie Mcgee
Prices are not fair.
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May 2022 by Henry Fabian
The owner was very rude person.
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April 2022 by Joseph M.
Newly renovated and features all the usual departments, including service deli, service meat and fish , fresh made sushi bar, Starbucks, and Pharmacy. Check website for FreshPass, delivery, pickup, or shop in store.
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April 2021 by Will Chandler
great staff, good location! great selection of alcohols, and reasonable pricing!
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August 2020 by Dawn T.
This deli department is the best, thank you again for your great service! I know these are difficult times right now and we really appreciate your attention to detail and humor. Thanks for being there for us!
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May 2020 by Kathie R.
I was at the store earlier. At the self-checkout, the employee that was there to help wore her mask over her mouth only. I told her it needed to be over her nose, too, and she reluctantly put it up, but probably took it right off again when I left. She was getting really close to people, punching the touchscreens over their shoulder. This was at about 1-2pm Tuesday. I think she needs further training in keeping people safe from the virus. Thank you.
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November 2019 by D D.
This review is for the Manager named Jody. Very arrogant and rude. I've chosen to no longer shop at this store because of the attitudes of employees and outrageous prices. Wholefoods in Sedona is much cheaper and better Quality.
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November 2019 by Diane Koetzle
Large selection of wines & almost ever liquor you can imagine!
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September 2019 by Richard Berry
Clean store, friendly and helpful staff. Makes me happy I live in the area with a place like this for groceries.
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September 2019 by Brittany Mcdowell
Expensive but always nice. The bakery is yummy.