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December 2023 by Debbie Laughridge
Excellent on everything. Would highly recommend. Staff nice clean room comfortable bed.Rooms: Very nice very clean comfy bed
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December 2023 by Stacey Miller
It was the best springhill I've ever stayed at. Super close to Sedona, lots of stores and restaurants nearby. Very clean. The highlight was the outside patio and huge firepit thats on a timer, really nice on a chilly evening watching the sun go down. Lots of seating and space for guests to enjoy.
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December 2023 by Heidi Hampton
Every employee that I came into contact with during my stay over Thanksgiving was wonderful. The staff was friendly, accommodating, and knowledgeable. I will always stay at Springhill when I am in town for work, or for play! Highly recommend!Rooms: Rooms were spotless and comfortable.Nearby activities: Looking at Google, Old Town Cottonwood was just a couple minutes from the Hotel.I haven't been there yet but have heard good things.Food & drinks: Very close to several restaurants.
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December 2023 by Scott Hudson
Rooms and the rest of the facility were very much new despite being just over 2 years old. Very clean hotel. Highly recommend if staying in Cottonwood, AZ.
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December 2023 by Mark “King of Scots” Pringle
Rooms are clean. Staff are very nice. There's no bar or jacuzzi. Breakfast was 50/50. Pool is at the back in the shade. Gym is almost non existent. Uber rude from downtown. Value for money though!
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December 2023 by Armando Ballart
My family and I stayed at the Springhill Suites when we visited Arizona. This hotel and fantastic. You avoid all of the traffic in Sedona and Cottonwood has a nice small-town feel. The staff is great and attentive to all your needs. The staff gave us a nice mini tour of the town so we knew where to go. There’s always breakfast in the morning along with hot tea, coffee, and hot chocolate for the kids which is always available. The rooms are cozy and well-kept. We had a great time at this hotel. Thank you Springhill Suites for a wonderful time in Arizona.
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November 2023 by Brian
Not a good visit. First of all, be warned they charge $4.00 for a 12 ounce bottle of Aquafina and do not provide any complimentary waters. I'm a Marriott member and they did not offer any free waters at check-in and there are none in the room. The worst part was the AC unit in the room began making a high pitched "chirping" sound at about 3AM on the second night of our stay. It sounded like an angry cricket was trapped inside. It could have been a squeaky fan belt or bearing or some type. Regardless we didn't get much sleep as a result and after about any hour I shut it off. Lastly they didn't have any citrus fruits at breakfast, no oranges, no bananas. Only fresh fruit I could locate was a bin of apples. Bananas are so inexpensive, why not provide bananas?I received the manager's response today to my complaint and have posted it below. Instead of attempting to amend the situation, it was just a list of excuses..My apologies that you did not enjoy your stay. The cost of our Market items are in line with typical costs of other hotels.There are also water bottle filling stations available free of charge around the hotel which you may utilize next time.Bananas and Oranges are out of season at the moment, so we had fresh apples available at breakfast as a healthy fruit option.And lastly, I'm sorry about the noisy AC unit. I will have my engineer look at it right away.Please do come back and visit us again - I hope your next stay is more enjoyable.Sincerely,D.K. GreenGeneral ManagerSpringHill Suites
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November 2023 by Maria Holland
My husband and I are pleased with this facility. Great location and the entire staff is wonderful especially Kara who assisted me over the phone to make sure our room is a free feather room because I am allergic to feathers! The housekeeping crew are friendly and they do a great job making sure the rooms are tidy!!One last thing I want to commend Jackie for taking the time to find the maker of the foam pillows we have in our room. Thank you Rene for taking care of our breakfast every morning and the dining area is well kept and everything is organized. Will see you all again next year on the way to Scottsdale in the Spring Time.
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November 2023 by Connie Black
New hotel, so great, but this one is way above average for a new hotel. Highlights are the free breakfast, modern & ultra smart rooms and bathroom, multiple EV charging options and the service was great. Slightly wonky location for us, but not far off of the interstate. Hot coffee. Smiling staff. We will be back.
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November 2023 by Kylie Stull
Great spot to stay while in cottonwood! The room was clean, the free breakfast was top notch. (Had everything) Plus the staff welcomed you with a smile.
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September 2023 by Jarrod Tachell
Definitely just a one night stay. The rooms are awkward, you can't really watch tv from the bed or couch comfortably.. we heard toilets flushing all night. And doors slamming shut all morning.Breakfast:The knock off mc muffin is a joke. Paper thin sausge patty(no joke).Cheap construcción, I'm pretty sure they build this hotel just for the pictures.We will not stay here again.
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September 2023 by Benjamin Altose
Our stay here was perfect. Every employee that we encountered (which was many) were extremely friendly and some wanted to talk and offer ideas for local attractions. A maintenance man named Edgar (I think) stood out, but literally every employee was great.The front desk was on top of everything. They also were fast to help when the bathroom in the room accidentally locked us out. The breakfast attendant was very friendly and all the food was good, tasted fresh, and changed each day. The attendant was diligent to check the buffet frequently, even when it didn't seem that busy. She did a great job.The gym was nice and well equipped and we enjoyed spending time each day at the pool.This hotel delivered on everything that SpringHill Suites promises and I would not hesitate to stay here again or recommend it to other people. This was a perfect place to stay whether it's for business or pleasure.It's also within walking distance of a pizza place and a liquor store.Nearby activities: Perfectly located between Sedona and Clarkdale. Tons of attractions and activities to see both in Cottonwood and nearby cities.Walkability: Pizza restaurant / bar and a liquor store both located right across the street. Many other restaurants within short driving distance.
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September 2023 by Jessica Slade
Great location, across the street from a couple of stores and restaurants and just two miles or so from downtown, for those of you who want to do some wine tasting or hit the Cottonwood restaurant scene.The staff at the hotel was friendly and attentive. The room was very clean and comfortable. The pool and gym were also clean and well supplied.My favorite thing about SpringHill Suites in Cottonwood was the breakfast! They offered gluten-free options.I will definitely be returning to SpringHill Suites in Cottonwood!
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August 2023 by Jason M.
We spent a night here while checking out Jerome and Cottonwood. Check in was a breeze, staff was friendly! There's plenty of parking, four spots for EV charging.Our King suite was modern and spacious, with plenty of outlets to charge electronics. The bed was SUPER comfy, we didn't want to leave! The free breakfast was decent, there was hot and cold food offered. It was filling and held us over until lunch.You can hear some road noise, get a room opposite the main road if you can.If you're looking for a place to stay I definitely recommend this hotel!
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August 2023 by Dawn M.
Arrived around 10PM. Quick check in with no issues. The room was clean, spacious and relaxing especially from the drive in. Enjoyed the soft fluffy bedspread and all the extra pillows. Lastly, the shower was amazing! Interesting how the shower nob is located away from the shower head-I like it, it works! Extra points for the shampoo, conditioner, and body wash! It smelled so good I wanted to take some home. Breakfast the next morning was great! They have everything you can think of-cold cereal, oatmeal with the fixings, warm/cold eggs, egg sandwich, muffins, bagels, juice and coffee. Tables were clean. Staff were friendly. I'd definitely stay here again if I'm the area.
