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October 2023 by Chris S.
I stayed here for one night with my friend. All night long she was complaining about feeling itchy. Finally at 5:00 a.m. it got to be unbearable and we started to look at the bed and we found three bed bugs in 5 minutes. My friend had bite marks all over her back. She also had an allergic reaction and was sick for two days. I brought the bed bugs to the front desk and showed the person working. She took photos of the bed bugs and told me the manager would get back to me. The next day the manager calls me and tells me that they looked through the room and they did not find any bed bugs and then I would not be receiving any type of refund. She also suggested that maybe we brought the bed bugs there. It's only a hundred bucks so I don't really care but you should know that this place does business like a bunch of criminals. We were in room 117.
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September 2023 by Beverly H.
This is the worst hotel we ever stayed in. The bed was so hard we should have tried the carpet. We tried to cancel the next 2 nites which they wouldn't because it had to be 24 hours. There was no one on the property that could mange because the manager was in Calif. They advertise breakfast on the website. There is no breakfast
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September 2023 by Savannah Barber
This place is an ok hotel to stay at all in all but I cannot get over the fact that the two times I’ve stayed here they charge you for a “deposit” and you never get it back. When I stayed, I booked through a 3rd party site with cheap rates but always ended up paying an extra $100+ at checkout, like I said as a “deposit” and never received it back in my account. They also tried to charge my card a $20 extra fee for having a visitor come to the hotel and see us without even having a conversation with me or anything about it, I just got the notification from my bank app that it didn’t go through since I locked my card. I think that’s some sketchy behavior.
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July 2023 by steve jordan
The room is very nice but they said that there was some amenities that they weren't didn't have and that was kind of a bummer but they did lower the price a little bit because of that so win I
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June 2023 by Arika Hill
PLEASE READ!!!!!!!!!Absolutely HORRIBLE, cockroaches in the bed, bathroom was nothing but filth, it was supposed to be a non smoking and it smells like cigarettes and weed. We have a new baby and this is far from okay.The front desk lady was seriously the rudest person I think I have ever met. Her name is Rama or something like that. I will be calling whoever I can get ahold of to get out money back and reporting this motel to a health department as well as reporting the front desk person.Noteworthy details: Nothing absolutely Disgusting!!!!!
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June 2023 by Becca Sullivan
DO NOT USE THIS HOTEL.. WORST EXPERIENCE EVER! Found a charge on my card for a so called broken hair dryer and missing pillow when we brought our own pillows lmao ? they have cameras so just look it up they really like stealing people's money apparently because they could clearly have seen we DID NOT take their stupid pillow! Also, the room upon arrival was absolutely disgusting. They said they knew we broke the hair dryer because they check the rooms thoughrly after everyone, but from the looks of the room, they didn't even clean it! See for yourself in the photos below! Not to mention there was enough toilet paper for one use, luckily had a roll in the truck! Corporate has been contacted the BBB will be as well and if I have to drive back to Cottonwood I will!
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May 2023 by Ken R.
This is a horrible place. Way over priced. No " breakfast" as advertised. No house keeping Pool isn't open.Went to make coffee in my room and the previous occupants coffee pouch was still in the maker.I will never come back here.This seems to be a theme with Super 8 motels.
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May 2023 by Alexandrea Alvarado
UPDATE: I found bedbugs on my suitcase after staying in this place.I was greeted by the icy stare of the help desk lady. She did not acknowledge me until my boyfriend, who is not ethnic like me, came in. THEN we I was checking out, I was standing there while she promptly helped a non ethnic woman who came after me. I couldn't help but notice this behavior and I felt very uncomfortable. It ruined my whole stay.As for the rooms, they were musky smelling. But the toilet was NOT clean and there was a stain on one of the sheets!! Bed was harder than a stone slab. It was acceptable but for the price I would not recommend.I would not stay again unless that lady is not there.
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May 2023 by James Smith
This hotel is EXTREMELY over-priced for the quality of the rooms. I paid around 160, and the rooms look like they haven’t been renovated at all in at least 20 years. This is one of those places you still have to move the nightstand away from the wall and unplug a lamp, to plug in your phone charger- no plugins on the lamps like good hotels. Honestly the rooms are pretty dumpy. Old banged up furniture, old carpeting, and to top it all off there is no continental breakfast included or available. Highway robbery sums up this place. How Wyndham allows a place to operate like this I have no idea, but they should be ashamed. Having said this however the staff were friendly and don’t want to blame them for what is clearly the owner’s fault. A hotel of this quality should run around 60 dollars a night, tops.
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May 2023 by Carolina Esquer Velez
Hello Just Want To Share My Review On This Hotel! It’s The Worst My Family And I Have Stayed Inn!!! The Front Desk Lady Is Very Rude And Racist! We Got The Hotel On Line Made The Payment For One Night When We Get There She Told Us We Can Not And Will Not Be Able To Stay And Can’t Give Us Are Money Back! We Just Drove From Huston Tx Very Tired. I Would Not Even Give Them One Star But I Have To Too Leave My Review.
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April 2023 by john and barbara taylor
overall, a very sub-par experience. nice staff ( saw 2), but that’s about it. No breakfast as advertised -just a pack of oatmeal and coffee ( regular only); no milk, no juice no bread —-nada! no toilet paper in the room upon arrival, not enough towels, a constantly leaking toilet (in a state experiencing a drought), noisy, the pool is so-o-o small. booked 3 nights, but had to leave early as one of us was ill(NOT because of the motel). No courteous discount or expression of sorrow, just the reminder that it was non- refundable. We will never stay in any thing by Wyndham or Super 8 again. This was our most unpleasant stay in a motel anywhere.
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April 2023 by Skip G.
Old a neglected property. We made reservations two months ago. Rooms not very clean. Cabinets never dusted for example. Loose toilet seat. E en though advertised that breakfast was included, that was a package of oatmeal. Very unhappy. Do not stay here.
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March 2023 by Michael Frank
It's pretty horrible really. We made an emergency stop here due to a snow storm, and boy oh boy. Heavy police presence in the parking lot on arrival should have turned us back but no, it was late and our boys were cranky. Lady at the front desk was very nice and she saved this review from a 1 star. Rooms smell very strange. Many repairs done very poorly like they hired a 15 year old with no experience. Stains on the floor, stains on the bed. Mold in the shower. Kids were afraid to go to sleep. Sounds of water running from nearby rooms as there must be no insulation at all. We loved it, recommend!!
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March 2023 by Justin Negard
AVOID AT ALL COSTS. Read that again. AVOID AT ALL COSTS.There are other hotels in the area that are worth your time and money. Sleeping in a parking would be a better idea.We spoke to Bridget and staff over the phone to discuss an issue at the hotel. It was a calm conversation, nothing bad. We were literally HUNG UP ON mid conversation, and when we called back, they continued to ignore or hang up on us. After a few more tries, they did answer and told us we were "wasting their time" and to stop calling. When we asked them to not hang up on us, the receptionist said, "don't tell me how to do my job."I don't normally write bad reviews but this one is deserved. An absolute nightmare.
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March 2023 by Linda R.
They would not allow my emotional pet. Even though I had documentation. But charged us for the room anyway!!! Will NEVER stay in a super 8 again
