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February 2024 by Starkey12
This place is great- top notch customer service and practical all-around farm shop!
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January 2024 by Stephen Fought
I went in to get a pair of boots I work late so when I arrived it was 730 they close at 8 Imade my selection and went toward the checkout a man who was working said you got 2 minutes and I thought it was very rude I won't be back I left the boots there and kept my 200.00 ita amazing to me that people can be so rude it was just sad that he would speak to a customer that way it wasn't so much what he said it was more the tone as if I wasn't worth the sale i think customers should be treated with some dignity and respect but I guess this is why small towns dislike chain stores
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October 2023 by Oscar V.
Tractor Supply Company is the best place to go for all your pet needs and more! They have a large selection of food for almost every pet, even farm animals, general goods, pet services, farming and hunting equipment, sports equipment, clothing, home improvement items, and other related items. Their pet food section is vast they have all the good stuff like Purina and Fancy Feast, for rabbits they have Dumor Hay Medley which consists of three different types of hay along with assorted flowers, my rabbits love it. As mentioned, before they also sell other items and general goods. They have a beautiful clothes and shoe section. You can even buy go-karts and safes. It's basically a Toys'R'Us for adults, where you could walk around for hours if you had the time. Another excellent quality of Tractor Supply is their customer service, which is a crucial part of any business. The employees of Tractor Supply excel in competency, courtesy, and consistency, leading to excellent customer experience. The moment you enter the building you are greeted by the cashiers even if they are busy. If an employee notices you struggling to find something they will ask what you are looking for and gladly guide you over to it, or if your purchase is heavy in weight, they will assist with bringing it to your vehicle. The employees always seem to have a generally pleasant attitude which really improves the overall experience. The employees also take the time to get to know their regular customers and their furry companions. So, If you live in Cottonwood or end up visiting and need pet supplies, Tractor Supply is the place to go, especially if you like having a wide variety of petfood and supplies, general goods, and amazing customer service.
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October 2023 by Julie Young
My Mom bought a Blackstone grill and we picked it up for her. Your cashier verified it was me and your forklift staff member pulled the inventory and loaded the grill. Such a great company thank you TS Cottonwood
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September 2023 by Megan Wilder
Such horrible management. Right after we got my son a toy here it broke. Literally just got it last night. Toys are meant to be played with and he wasn't overly rough with it at all. If he'd been throwing it or something and that was the cause we wouldn't have even tried taking it back. But that was not the case. They refused to take it back or exchange it. I'd understand if he'd had it awhile..but not the day after! The woman specifically said "Well we can't put it back on the shelf like that." NO kidding! You shouldn't if it's clearly defective! Absolutely horrible customer service. How about hire someone who actually knows good customer service and business sense. This location just lost our business unless they get better management.
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June 2023 by Isabelle A.
came today to tractor supply to make a big purchase for my dad as it was his birthday. we entered the store knowing what we were going to purchase and walked around the whole store for about 10 minutes before we found katrina, who was extremely rude to us. first off she locked the safe code to the safe we wanted to purchase so she proceeded to try to tell us there were no more of the same safe. we told her that we found some out back and she wanted to sell us one that had damaged packaging that we did not want to purchase we asked for the safe right next to the damaged box and continued to tell us "it didn't matter". when a $500 purchase is being made, it does matter. we proceed to go inside and she yells at us from across the store "ARE YOU READY?" and demands us to move the car around the store. i asked her "is everything okay ma'am?" and she continued to yell at me "we close at 7 so i'm trying to wrap this up, are you with that guy?" i said "okay well we still have 10 minutes to make the purchase". we continue to come outside to get our safe and as she comes to lock the gate i politely asked for her name and says "no, i was not rude to you" when indeed she was. we come here often and to be treated like this is offensive. if it weren't for my dads birthday i would not have made the purchase because of katrina and the way she treated us.
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February 2023 by Yahaira Medium
Lots of functional stuff to buy. Cat food supplies are good and dogs too.
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November 2022 by Valentin Despa
Got propane from here. Super friendly / helpful staff. Would come back.
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November 2022 by Buddy pvaz
PETS RETURN HOME ADOPTION EVENT IN COTTONWOOD ARIZONA. GIVE A DOG A FOREVER HOME.
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October 2022 by Mike McClellan
The staff was very helpful when I got a bag of dog ? treats that had gone bad. They cheerfully replaced the bags with good ones.
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August 2022 by DL Bielicke
Great place to shop. Staff is very friendly and helpful.
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August 2022 by Pam Beitman
Staff was very friendly and helpful! Unfortunately I saw a rat run across the floor. They said they have an exterminator working on problem. Hope they fix problem soon. Otherwise the place seemed very clean and organized.
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August 2022 by Judi Easton
So much fun to shop here. Online order pick up works great also.
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August 2022 by Munki J
They had great supply and variety of cat food that I needed, which has been running low on other stores
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August 2022 by Nick Plenzick
Nice store but like most Tractor Supplies prices are on the high side.