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October 2022 by Allison W.
I arrived to the hotel...or " motel " as it's referred to on google with my party of 3.After checking in I walked to the room and discovered it was a king size room when we ordered a double queen (no biggie I thought) I went back to the front desk and asked for a room with two beds and was PlEaSaNtly surprised to get nailed with a $102 up charge (this charge was charged without approval or previous acknowledgment and permission might I add. I was only informed that there might be a price difference not what that price was going to be. We assumed it would be less due to it no longer being a king).... Which put our grand total at 485 for two nights my rating is 1star lost for the price and another for the room based on the price. When we walked into the room it was also very hot which made our first night stay a little difficult for us to fall asleep on our untemperpedic spring loaded mattresses with our awesome throw pillwill say it's nice that there is wifi although that's pretty common and the location is nice for this small town. Let's just say it's not the Hilton.
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May 2022 by B. K. N.
The manager he was wonderful! He's going to put me in another room and then he said no I can give you this one at a better rate. I said great let me have that room that you can do is just me I want just a better rate that would be great. Have a wonderful time there TV was a little weird we had to work it but it worked. Two weeks later I had over 60 bites on my hand on my arm on my legs. Bedbugs do you know that it takes two weeks for a bed bug bite to surface on your body. I was shocked
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May 2022 by Sean B.
All somebody wants in staying at a hotel is a clean quiet and safe place to stay and that's exactly what I got at a more than fair price. Great location for restaurants yet far enough away from the road that you're not getting road noise. Highly recommended when passing through Arizona.
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May 2022 by Michael M.
Dirty!!! Found hairs on the walls in the shower, went to the office they did nothing to rectify the situation, requested room service , nothing was touched no new towels or trash taken out. Asked the office about it, housekeeping wrote "light cleaning was done" , nope they lied, so keep do not disturb on the door, figured if housekeeping will lie they provided service it won't take much before something comes up missing. As a Veteran I was attending An American legion function in town, I will make sure for that price to stay at the Lux at least they serve breakfast.
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January 2022 by Michael Allen
The bed didn't appear to have a very stable frame, and it sunk in the middle so that my wife and I basically rolled into the same little pit together from time to time. It's clean, the floors are nice, the layout itself is spacious for a studio. There were no noise issues with any guests. All the lights work. Microwave and mini fridge worked as they should.
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January 2022 by ThatDamPlatypus
First off even for Memorial weekend this place was way to spendy for the quality of room. 260$ for a single night when the shower water was barely hot, the bed was hard and I woke up in so much pain that driving home was difficult. The AC worked to cool the room only if the curtains are open cause if they are closed the air gets trapped by them..The other guests were smoking outside our room and we could smell it coming in to our room. Honestly the quality of the bed a lone would be what I would expect in a 55 dollar a night room.
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January 2022 by Patricia St.Charles
Have stayed with them alot in the last 8 months due to Cottonwoods housing shortage. Consistently five stars, the owners take a lot of pride in their property and really go the extra mile for their guests. Great location and always clean.
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January 2022 by Jonathan Adler
Property is clean and convenient to major chain shopping and fast food restaurants. The 2 queen beds were very comfy with alot of pillows. There's a nice table and chairs, microwave and coffeemaker with coffee.The price is reasonable for the quality.Recommended.
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January 2022 by DANNY Morales
This place is always our go to hotel. The rooms are big, the bathrooms are super nice & clean. The staff is always tolerant of are silly behavior & we always have a good vibe when we check out. Thx again!
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January 2022 by Christine Bahe
Great rooms for a great price. And the staff was very kind and funny and accommodating to our needs. This would definitely be the place I would stay next time around.
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January 2022 by Ana Shida
Rude employees. Room is ok with AC making horrible noise..impossible to sleep. Broken remote control. Basically it's a near road cheap motel with prices of 3" hotel.
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January 2022 by Jerry Walker
Typical Patel hotel. So impersonal,borders on rude! My wife booked on hotels.com and even though we share credit card info, address & last name, he told me she had to fill out the room info. All this done thru a night check in window -50 degrees,outside his heated office. Service with a smirk. Last hotel on our 6 night trip...only hotel where you could not come in the office.
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December 2021 by Chesley K.
And when the business manager says there's no renovations during our stay but when I was there and called the front desk that's what they told me was going on
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November 2021 by Charles C.
Floor was so dirty that my wife actually had to map the floor with towel (picture below is towel after map and hand washed twice to clean up, still dirt remained)They charged extra $30 for two children which was already rsvp with it. Toilet was disgusting. Other review states, Clean place... really?
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October 2021 by Marsh L.
A very base, low level place to stay. Street noise, no amenities except for a one cup coffee maker that makes bad coffee, the sheets are tissue thin, the bathroom door squeaks and has a panel coming off, and worst of all was the ring of black mildew and dark stains in the toilet. Not recommended at all!
