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December 2023 by Jodie Krueger
Lindsey NP and her assistant were beyond incredible. They were both warm and empathetic and gave me so much information in such a short time. I had to get both a strep and a COVID test and they had me finished with results in 20 minutes. Such a wonderful experience. Lindsey is the kind of provider you never want to let go! Thank you both!
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December 2023 by Kelli Johnson
My husband and I have been patients here for about 5 years now. We love the relationship with Mary. She may get behind. Mary takes note to know her patients and spends the time you need her to. She never rushes you out. Like some revolving door office. Not many left out there that even pretend to care. I am glad to wait my turn.
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December 2023 by Michelle Larson
I’ve been searching for a family doctor since moving from Phoenix to Northern Arizona and it’s been a miserable experience until today! Everyone I came in contact with today was absolutely wonderful! From the gal at the front desk who helped me get checked in to the nurse who was friendly and compassionate to the doctor who was attentive and supportive of my needs, I felt cared for and I felt heard by everyone who served me today. Thank you!
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December 2023 by Cassondra Eriksen
My Dr is Heather and she is a wonderful patient Dr. She listens and takes the time to discuss whatever it is that needs to be handled. She does it with no judgement. The nurse that works with her is very sweet and helpful. Everyone here has such good bedside manner and truly wants to help get to the bottom of the issues. I highly recommend.
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December 2023 by Nancy Shanholtzer
I am always very comfortable with Doctor Nelson. She takes her time to listen to my needs and concerns and her staff and the staff at the front desk are wonderful. Thank you much.
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December 2023 by Michael Miley (Milo)
After reading the reviews online. My wife and I were sceptical. Being very hard to get into a Dr around here. We went anyway I'm glad we did! One of the Drs was out sick so they were very busy. Even being short handed everyone was very nice. The Dr we seen was Ms Lindsey Robbins. She was GREAT. if felt line we had been going to her for years. I have to say one of the best Drs appointments. I have ever had.
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December 2023 by Lori Amavisca
I have been a patient at Optima for a few years. My PCP is Linda Nelson. She and her assistant, Rae, always make me feel like they have time for my needs and I don’t feel rushed like a lot of providers make people feel. Everyone is efficient and friendly. I would recommend them to anyone.
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December 2023 by Diane Long
Front office staff is always professional and knowledgeable. Mary Massieu is professional and competent, answers all questions. It doesn’t bother me that there is not an MD at this location because general practice has changed over the years, what they can’t do in the office is referred to those specialists who can.
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December 2023 by rare breed
Over the course of the last 23 years, I have been to many Dr. Offices, Walk In's, & Optima's including Miller Valley location. I received exceptional care with provider Chris Novak, but once he left, I switched to Dewey Optima. This office staff is like no other! All front office and MA's are exceptional! So positive and personable. I would kinda "drag" myself to my appointments. Not anymore! I couldn't want for a better place to go! Thank you ALL at Dewey Optima:) A shout out to Heather. She brings education and knowledge for Adrenal Fatigue with regards to hypothyroid like Chris Novack did. She actually cares, and is a breath of fresh air.
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December 2023 by Toni Lee Jenkins-Fleener
It is absolutely wonderful to have a doctor. Actually listen to you as a patient. Wonderful bedside or chair side manner is so greatly appreciated. Thank you Dr. Nelson you have been a blessing to me and my husband.
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December 2023 by Stacy M
So glad I chose Optima Medical for primary care! My provider is all of the things I need in a PCP and I love that they focus on prevention. The front desk staff are awesome!
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December 2023 by Jayne Berg
I can’t say enough good things about my Nurse Practitioner, Mary Massieu here at Optima. She’s deserving of 1000 stars. I have had a lifetime of serious health issues & Mary is who I trust, hands down. I’ve recommended her to several friends who are now also patients of hers. I live approximately an hour & a half away from the clinic, I could go somewhere closer, when you find a great clinician, you stick with them! The staff is amazing, but watch for billing because the owners like to push diagnostics & tests that cost money & unfortunately are very much about the bottom line & not so much the patient. That’s the sad part about corporate medicine & I wish optima would do more to make patients feel clearer about their billing. They have a high turnover in staff I’ve noticed, that’s due to a problem with the owners, NOT the staff. If you need an excellent practitioner who will go above & beyond, look no further than Mary, she knows her stuff, she’s got an incredible bedside manner & I wish there were more clinicians like her.
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December 2023 by Kathleen Graham
The office staff are very helpful, and Tatyana is excellent!! Goes over my numbers with me and is very encouraging. Really, nobody wants to go see the doctor if they don’t have to. But the folks at Optima, while constantly busy, are always helpful and positive!
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December 2023 by Karyn Morse Eubanks
The staff at this Optima Medical location are so nice. Check- in and check-out is a breeze and wait times are never long. It's such a great experience knowing my medical professional is prepared for my visit and truly cares about me. Finally a place that is proactive, rather than reactive!
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December 2023 by Karen Timmons
Excellent service, kind and very responsive employees and doctors. This is an enormous turnaround from when I left their care a couple of years ago. New staff. New doctors, highly recommended now! Just had my third visit and got the same great quality of service.
