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January 2024 by Jerry Towne
Pick up when WM says it will be.
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January 2024 by H Valled
Judith helped me with some billing issues I was having. She went above and beyond the usual customer service, she was kind, patient, and helpful. She's a real asset to WM. Sometimes the only impression you get is when you call a company and what kind of service you get. Most of the time people can do their jobs, even good jobs, but you can't replace someone who actually seems to care about you. She's a real credit to your company. I hope you'll find a way to recognize her on my behalf. Thanks, Herlinda
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January 2024 by Ken D.
There holiday schedule caused two weeks of no pickup for me. I’m canceling my service with WM. Hope you have better service if you stay with them.
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January 2024 by Shelby Shelton
They went to the wrong address for 4 weeks in a row. The drivers are incompetent.
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January 2024 by Durell Duran
Always on time. If there are any changes in pick-up, I'm notified by email immediately!
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January 2024 by John DeGidio
Very dependable.
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January 2024 by Travis Smith
While in the summer we have no issues with this service, in the winter we consistently have issues with our trash not getting picked up. Even though the roads to our house are completely plowed and clear WM claims that they cannot pick up our trash because of "weather" even though the other 3 garbage companies have no issue picking up our neighbors' garbage. Do we get a refund for the services that we pay for that they refuse to complete? NO WE NO NOT!There are many other options in the area. DO NOT RECOMMEND.
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January 2024 by Brenda Dickinson
Need to speak to someone about helping my 93 year old mother get her trash from her garage to the curb for pick up. Could not communicate with anyone at WM.
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January 2024 by Thomas Smith
Driver is always on time, and he never leaves a mess. I was a dispatcher for Waste Management for 10 years, The company is a pretty good one. I've had Waste Management service now for over 27 years.
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December 2023 by Anna Stid
After 3 years of being a loyal customer they dinged me with a $75 fee to discontinue service to haul their container away. That’s equivalent to 3 months of service. I was appalled. I’ll never use this service again.
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December 2023 by Bill Borgio
They are very dependable & never has there been a mess left.
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December 2023 by Sheila Grasso
very polite when you call they pick up trash when they are suppose to and its always clean and neat when the dumpster goes back
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December 2023 by Luke Hines
The service was great
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December 2023 by Jeff ross
Good service
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October 2023 by Corey Mertes
I live in a rural part of Rimrock and my home is the only house down my road and I'm grateful that my WM driver services my address. Thanks againService: Trash removal & disposal
