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December 2023 by Happy she, her
They are too busy for the limited staff. The registers have space for 3-4 more full time employees. They seem to try to fulfill the high demands, but slag and sluggish about actually meeting needs. No forward things, sometimes they need to be asked more than once.
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November 2023 by Chris Chapman
They ask too many personal questions. "What's your pain level?"Why the hll do they need to know how bad I hurt for the meds my Doctor ordered for me? "It's really not your concern. I didn't come here for a second medical opinion nor are you a medical doctor. Just give me my script"They did. I went along my way.They didn't have in stock nor would they get the script for my wife's cancer for her to be able to eat.Is this an Arizona thing or do these pharmacy techs think they need to know about me?
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July 2023 by Kaye Sterndale
My husband was if need of a "life altering" medication refill and new prescription .We were in Tuson and were in desperate need of it. Roxanne in the Douglas pharmacy work diligently for over a week to make that happen. She went through stumbling block after another. Her determination and commitment to us meant the world to us . ..(There aren't enough stars for her) with all the worries Roxanne took that one away?
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July 2023 by Aracely Santoyo
The pharmacy is so quick and has great structure and organization. Roxana has great customer service and so helpful.
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July 2023 by Jazlyn Garcia
Roxy is a very hard worker and a helpful person, she is kind and a very happy woman.
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July 2023 by Yolanda Santoyo
I just love how helpful Roxy is and very easy going and friendly she is help me with what I needed
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July 2023 by Josefina Rivas
Roxy is very helpful, and she is a very caring woman, she is smart and she is a very happy lady
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June 2023 by Jonathan Garcia
The staff is amazing, they always have a smile on their face and are always ready to help! Roxy has great customer service and is super friendly. I am very satisfied with their service the whole team works super hard !
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June 2023 by Jaylene Saucedo
My medication is always on time! I never have any issues! Roxi is always outstanding in helping me out love when she’s working! Great job!
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June 2023 by Jaqueline Valenzuela
Roxana solano is a very nice worker she’s always their to help she has great customer service very friendly & makes you feel welcomed.
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June 2023 by Ashley Hernandez
I really like going into the pharmacy cause they are all very very kind but Roxy is my favorite she's a very hard worker very sweet and respectful and makes going to the pharmacy enjoyable
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May 2023 by Kimberly Bales
They have limited staff but the staff they have try really hard to do what they can to help you, especially Keven. They're always friendly and kind whether on the phone or in person. They need more staff to get prescriptions filled faster because it can take hours, but they truly do what they can to help you.
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October 2022 by Scott Morgan
Not open 9:00 am. Just like rest of Douglas.
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April 2022 by Amy Bacon
Tried to have prescriptions transferred from Walmart in PHX area and instead of transferring it to their Walmart pharmacy, they transferred it to no destination which caused all prescriptions to be cancelled. When I spoke to the workers the lied and said they had spoken to the doctor which the doctor says he was never contacted by them.
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June 2021 by Starie Moore
Fast friendly service. I called with a question, the tech who answered was friendly and knowledgeable. Later I placed a filled a prescription and it all went smoothly.