-
August 2023 by Desiree Orona
I get anxiety trying to get through this store! Every aisle is unorganized and difficult to walk through, there's boxes and pallets in throughout the store, the prices don't match the product and the manager doesn't care to fix it. I avoid this location
-
August 2023 by Brian Carpenter
Always inexpensive,good customer service
-
May 2023 by Chase Bjarnson
Feels like a ghost town when I walk into that one
-
April 2023 by Carl LeBlanc
Workers always working! Great deals!
-
December 2022 by Ginger Gilliam
The store in Eagar Az is terrible. The crew is friendly, however you cannot get down isles because there is freight piled high in almost every isle. The sheves are almost bare because merchandise is not being stocked. The floors are filthy. It makes me sad because it is my favoriteplace to shop
-
June 2022 by Deborah W.
again another horrific shopping nightmare at dollar general.
[email protected] sir we really need to talk! in december 2021 i was subjected to dollar general's rude and incompetent employees. they were rude to me because they messed up and it damaged me. oh and the 1st clerk before she checked me out was bent over on the check out as if she was sick. sorry caps are easier to type. she panicked me to the point i asked her 3 times do i need to call 911. oh it got worse! i was disrespected by 3 clerks and the manager. whom i asked to speak with and that was only on the phone. they had to call her twice over the problem. customers were yelling at me as they were today. i think these customers were brought in because the clerk and manager knew i was on the phone with corporate for the 2nd time. i had customers mad at me and yelling at me because your incompetent employees screwed up. i made corporate complaints in december and again the last few months.. because the problem is still not resolved as promised. once again a similar nightmare happened hours ago in the eager arizona store. it was a so bad i am still teared upset hours later. i love shopping and the last 4 times i shopped in dollar general it was needlessly stressful and damaging to me because of incompetent employees. i work for millionaires and have been management and sales since 1980. oh and i won a top sales award from phoenix realtors. i took pictures as proof after the clerk argued with me and she continued to get worse. then the manager was almost as bad. i started check out at 10:35am. i called corporate at 10:38am. the customer service woman heard how nasty she was to me. it took the manager 10-15 to get to the register. it took me arguing and being disrespected by your employee, customers then manager to get checked out at 11am. really look at the time i 1st called corporate as i was standing at the check out and being disrespected by the incompetent clerk. who said nothing could be done and at one point.. refused to give me the food i had paid for and cancel the other pay cash items. she also refused to give me a price on an item on clearance after she rang it up. again i had to argue and she told me $5. i said i didn't want it. she got mad! more drama. initially she price checked some string potatoes chips that were in clearance. they were expired in may. she said they are not clearance and it's not a clearance shelf, it's discontinued shelves she repeatedly argued with me. i went an took pictures and she still argued with me! hell..o look at my picture.. they are on the bottom shelf. the manager was rude too. she said it was me not the clerk and threatened to not take care of the problem 3 times. i told her corporate c.s. heard the clerk arguing with me and i asked if she heard it. then the dollar general corporate c.s. told me to hold. this was after she heard my story and the drama from the clerk. i was disconnected after she put me on hold. after a 20 call as i waited at check out. gee ya think a competent customer service would have called me back. she had my info and contact. plus i was under extreme duress and she heard it. oh there is so much more! i don't get paid to do mystery shopping for you. maybe you should! dollar general nightmare shopping last 3 times.. eager arizona corporate complaint made, buckeye arizona on jackrabbit corporate complaint made, tucson arizona by mission corporate complaint made and c.s. messed that up also, wittmann arizona corporate complaint made wittmann is where the december dollar general employees damaged me and my corporate complaint still not resolved! i am a business woman and this is crap is wrong and costing dollar general. why do i have to take my unpaid time to get your employees to do their jobs properly. including andrea supposed regional manager. she has not resolved these issues and was notified twice! 2 of a dozen issues where because the stores could not give me receipts, over charges, clerks and managers refused to resolve the issues. than blamed me and told me to
-
June 2022 by Tracy P.
We made it here two minutes before closing, and we're allowed to run in, and get our gallon container of water. Since all of the Dollar Generals seem to mirror each other, we knew exactly where to go to find what we needed. This store was very clean, and everything was neatly in place. As we were coming back to the register, there were (what I call) locally made items (art work, trinkets, and decorations) in the aisles, and up front that I always find to be most interesting. These items really gave me a sense of the style that many like out here. It was really very nice. I'll be back tomorrow to pick up a few things I was unable to get tonight.
-
January 2022 by Martin Thompson
When I went into the store I was having trouble looking for some thing and I was told that “well if we don’t have it, then I guess you’re not gonna find it” it’s hard to remember the name of the lady who had helped me but she had darker colored hair and I’m assuming she was either an employee or a manager, also I was very displeased with how dirty the store looked…I wish someone could do something about the mess and sloppiness
-
January 2022 by Linda Hernandez
This store went from a great store about 3-4 years ago to one of the worst stores I have ever been in not just A DG store I am talking the worst store they are always understaffed or should I say one person trying do everything while others sit in the office on their butts, store is always dirty always, never stocked products are always in boxes in their roll up shelves I don’t know why they are building a new store with same management the store will end up the same way because management does not give a dam! If they did they would be there to make sure products were on shelves, they would make sure store stayed clean. Customers were take. Care of ! They need to hire in people who can do their jobs and keep the store in a functional condition the store needs at least two cashiers on the job at all times, a shipping manager with at least 2 people who can stock shelves all the time and a custodian who can keep the store clean all the time and a manager and assistant manager who can enforce all managerial duties at all times maybe even 2-3 assistants to cover all shifts if they don’t do this the new DG is doomed just like the other one was in Eagar AZ! DG needs to invest in people not just a dam building!
-
April 2021 by Debbie Hurtado
no phone number listed for them.
-
April 2021 by Donald Thompson
The service that I got today, when I bought the pools,WAS EXCELLENT!!!
-
April 2021 by Tracy Fisher
Great selection, friendly service.
-
March 2021 by Cristal Brannen
Always lots of neat finds, especially cheap clothing and kids stuff, and the staff is always helpful and kind, but the store is almost always a mess, which is why the 3 stars instead if 4 or 5
-
January 2021 by Nancy Hughes
It's clean and organized and items are mark with prize on them or at least a sign to tell you the price
-
January 2021 by Paula Schneider
Friendly customer service and great product availability!