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February 2024 by Hayden .E
they have had a peace of equipment for well over 2 years and i’ve not once received an update from
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September 2023 by Lisa Carpenter
This is the tow company you need to call when your vehicle breaks down. You know you're in good hands. A locally owned company that cares.Service: Car towing
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April 2023 by Rose
Nice people work with you good service friendly service tow truck driver friendly just good people all the way around
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January 2023 by Amber Plantz
Welp, getting stuck happens to the best of us (right of passage, maybe?!)...James came up with DPS and ADOT Plow to HWY 191, between storm cells. They systematically coordinated to get our 4x4 out, which the night prior dumped more snow, leaving the truck a few feet deep. Even Trooper Clayton jumped in to help shovel!!! Although stressful, everyone was warm and quick to joke. Later when I contacted Lisa for an itemized receipt, she had the same kind and efficient demeanor. Side note, if you are outside of Alpine, Hannagan Meadow Lodge is the place to be (they were also endlessly helpful). Can't thank everyone enough for assisting us in this remote location!If you need a provider, these are the folks to call.
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December 2022 by Stephen Thompson
Great Customer Service. Lisa was friendly, knowledgeable, and eager to help. James moved my vehicles quickly and communicated well with me. The price was very reasonable. I would recommend Tow to the Rescue & Whimore’s Garage to anyone. Thanks guys!
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December 2022 by Jeremy Martinez
Got my 5500 stuck in the mud in the forest while cutting wood. It was a pleasure watching these professionals at work. I will recommend to anyone that is stuck or in need of assistance. Good people that are straight up, it’s a rare thing these days !
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August 2022 by dylan murphy
This might be the only one star review I've ever given, but I was charged for services that were not rendered which is unacceptable.Tow truck and driver came to help my truck and camper our of the mud, turned out that I was able to get out with nothing but encouragement from Tow to the Rescue. I understand that they need paid for their time to come out even if they didn't do anything else, but half the $322 bill was for winching and towing which did not in any way occur.I enjoyed talking with the driver, he seems helpful and considerate, but charging for services that didn't occur is fraud. When I was able to get an itemized receipt, I tried to discuss this with Tow to the Rescue but apparently their stance is to charge for what was requested, not what actually happened.
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August 2022 by Helga Slavaki
Absolutely the best team of rescue angels! My husband and I broke down pulling our 5th wheel just outside Pie Town and through monsoon rain storms Deric and Kevin brought us back to Springerville, made sure we were setup in the RV Park and that we had everything we needed until Heath could get use back on the road! Lisa in the office was so patient and kind. You could not find another business that would go above and beyond like this team! Definitely helped make a bad situation better. Thank you all for your help! You guys are the best!Team Ally (The Lewis's)
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April 2022 by Lisa Barnes
You guys are the best! When no one else would come and tow us out of the snow, these guys were here and did a phenomenal job. Fantastic customer service, compassionate and understanding and incredibly hard working. Very grateful for this company.
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January 2022 by Scotty Moore
Rescued us on the 60 after a blizzard and our rental super duty f250 wouldn't go into drive. Rental company roadside said they would take us, only truck, leaving us stranded in the middle of nowhere in -10 degrees and snow. They have been very kind, thank you.Services: Special vehicle towing
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January 2022 by Miriam Cronkhite
It is not the easiest thing to find Reliable, fast, and honest help, Especially in remote areas. These guys really came through though. - arrived quickly in a very remote area - Towed to several different places without me having to be there - Undercut AAA’s prices, Even if I could’ve gotten someone. I spent more time on the phone with AAA trying to get a reimbursement form then it took these guys to drive up here an hour, hook up the car and leave. - They also tried to fix the vehicle in their own shop when the local shop could not repair it. They didn’t Charge me an additional fee to have the mechanic look at it or to tow it from the other shop across town. And they made feasible arrangements for me to get my car to the dealership in the valley. - they also confirmed that the vehicle had arrived safely and even helped advise me on the purchase of a new truck in the valley. I’m not saying I was thrilled to have to have my car towed six hours, but at least I was in good hands with this company.
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January 2022 by bryan tolliver
What a vibe! What a staff! What a company!These people love what they do, and who they do it for! The sense of urgency on Deric's face when he gets the tow call -- truly a mission oriented guy. Lisa beamed at everyone with a smile the whole time I was there. Heath taught me what was wrong with my vehicle in a way that I could understand, he even drew pictures!! Josh was great to talk to and had some good ideas to make my breaks a tad more responsive.I live in snowflake, but I'll be coming here for every repair! If you want a mechanic you can trust, or a tow truck you can count on, then call these guys. You'll be glad you did. From gas Lawn Mower to diesel Big Rig, they can fix it.
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January 2022 by Connie Rogers
They are amazing, they can get your vehicles out of the snow, they can fix your vehicles. They are professional and very qualified. I give them 5 stars ! They get the job done.
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November 2021 by David Timms
If you're going to break down in the middle.of nowhere this is the kind of company you want coming to your aid. There service and follow up was amazing
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October 2021 by Michael Mills
Lisa and all the staff are incredible people. They made a miserable experience tolerable. The best customer service I have received from any business in the past decade. The best way I can thank them is to send business their way. A Tow to the Rescue & Recovery is your go to for any of your towing and recovery services.Service: Car towing
