El Mir RV and Boat Storage is a large, well-maintained facility offering over 600 spaces across 200,000 square feet. The business prides itself on providing a safe, clean, and modern environment for storing RVs and boats. Visitors have noted that the staff are helpful, courteous, and patient, making the rental process smooth and straightforward. The staff, including knowledgeable employees like Kerri, ensure new customers feel comfortable and confident in their choices. The facility is open Monday through Saturday, with office hours from 9AM to 1PM and 2PM to 5PM. The company emphasizes safety, especially for female clients and their children, making it a welcoming place for everyone. While many reviews praise the quality of service and the cleanliness of the storage units, some customers have expressed concerns about sudden and significant rent increases—up to 50% within a few months. These increases are viewed as steep and unpredictable, especially since comparable units can be reserved online at lower prices. However, in one case, the organization responded positively to a customer's concern and worked to make adjustments, which improved their satisfaction. Overall, El Mir RV and Boat Storage is seen as a good, secure, and clean option, with helpful staff and a focus on customer safety, despite some concerns about pricing changes.
Jessica !! You are amazing . You went over and beyond for me and fully took care of me . Excellent customer service , very friendly and professional . I look forward renting from you for a very long time . 5 star !
August 2024
The agents that help me rent a storage unit were very helpful, very courteous. My experience with secure space was nothing but positive! Would definitely come back again!
August 2024
Quick and Easy! They show you the space before you sign! The whole process took less than 10 minutes!
