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March 2023 by Dan G.
I could write down a very long review about my personal experience at Walmart but I'm just going to say that I will never walk into a Walmart store ever again....
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November 2022 by Robyn P.
Yasmin Team Lead, provided OUTSTANDING CUSTOMER SERVICE FOR US! We purchased a set of glider rocking chairs last week on clearance. When we got home we realized that one was broken. Today, we returned the broken one to to customer service and the lady there told us that there was nothing she could do but just refund us the money and we would have to buy another one at full price. Enter YASMIN, our Christmas holiday hero from Walmart ! She was in the clearance section (actually she's in charge of it and does an amazing job because everything looks so nice and organized) After hearing our story, she went up to the customer service desk and allowed us to purchase a new one for the Clearance price which was very only fair to us as customers. I really want to acknowledge her for her outstanding professionalism and customer service. This is a nice Walmart And it's near our house so we will probably keep coming for different things. Thank you Yasmin!
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October 2022 by Sean H.
Is your wife 35 weeks pregnant and also has a 1 year old? Do you work 12 hour days and want to try to help your pregnant wife out? Well if yes to all of that. DO NOT ORDER PICKUP FROM WALMART. We tried to use the newer pickup feature for our very first time. Well, because of everything stated before but BOY am I REGRETTING IT ALL. Walmart has taken $300 from me and couldn't complete my order so it was cancelled and now I have to wait 10 days for my money back. What have I gotten from this experience? My only $300 for groceries taken from me. no food to feed my kids or pregnant wife and Walmart not trying to help me in anyway. I will never shop at this store again for the position they've put me in as the only working parent. Thanks Walmart. If I could give this -100 stars I would.
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July 2022 by Mercedes T.
Bryan the greeter is very rude & distasteful. He said he "doesn't like to deal with peoples personalities" .... Isn't that your job as a greeter to interact with people?? Maybe his potion would be better fit for a younger person who has more energy for friendly people. I've lived next to this Walmart for 8 years and I've never had someone treat my family and I as if doing their job was a burden. Truly a shameful employee
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May 2022 by M A.
Horrible customer service bought fish here didn't survive 12 hours my wife brings them back they refunded 2.00 instead of the 12.00 owed then sent back to pick new fish after waiting 15 minutes an no one showing up I track someone down and they call again 10 minutes later I'm done. I would not recommend this walmart. I would not buy anything live from there their fish are very poorly taken care of. They always have more employees on break than working a damn register. Must be nice to have such a large organization you don't even have to care about your customers. Horrible service.
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May 2022 by Dave R.
This is by far one of the worse Walmarts anywhere. I would say customer service is lacking, but to be lacking you would have to have something that resembles customer service to start with. I had ordered an item on line for pick up at this Walmart. El Mirage walmart is 30 minutes away (I have a walmart 5 minutes away) but did claim to have the item in stock and would be ready for pickup after 10am the next morning. I showed up to pickup and when called the number on walmart's sign I had to give my name and order several times. ALL they would say is there is no such order. It appears that walmart chose to sell the item to an employee after having been purchased figuring the heck with the customer. A runner came out to the car and confirming that I had in fact been supplying the correct order number found the order to have been canceled. I never canceled the order nor received any information from walmart the order had been canceled. I called the store and was transferred to the pickup dept. I requested to speak with the manager and the guy claimed he was. I explained WALMART's procedure for such situations. The manager essentially called my a liar and told me I had to prove it to him. Not my job to train walmart's people in the walmart procedures or to be courteous or to be customer service oriented. Being as this walmart refuses to work with customers I can only hope my escalating the complaint to corporate will get a resolution. I strongly urge anybody reading this review to avoid El Mirage walmart at all cost as you will regret it. There is a reason this walmart has such a low rating with only the fake reviews keeping it from having just one star. My experience was the rule, not the exception.
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April 2022 by Monique S.
My mother was shopping there on 4/13. Someone stole her wallet right out of purse in the parking lot. She did not notice it was gone until she went to another store. She went back and asked for the manager to please call the police for her. They refused to call the cops. It took a wonderful lady to call. Shame on you Walmart! We will NEVER step foot in this location again!
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January 2022 by Charmain B.
Needed to return a box of unopened pasta (it was the wrong brand) I had no receipt and paid with cash. The cost was 3.44. They told me I could not return it unless I was getting the same one! I explained to the lady I did not like this brand. She refused to return or exchange for a different brand. Told me the manager was not available. Horrible customer service.
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December 2021 by Lanny M.
this is a really good Walmart location. I am a big fan of the orange juice selection they have at this location. Me and all of my friends really love drinking orange juice. I even mix it in with a little 7-Up impossible a little vanilla ice cream when I want to have myself a little dessert or a little treat. It is so tasty and so good in this Walmart location has so many different kinds it makes it really easy for me to get the stuff I need. I love the orange juice that has the calcium added in it. It has the blue top typically and that is definitely one of my favorites I bought a cell phone from this Walmart as well and my son loved it. I couldn't afford to get him an iPhone but this was a really nice Walmart phone that he enjoyed
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November 2021 by Raechel D.
Old racist Karen checking receipts on the McDonald's side tonight (nov 30) needs to go to a different Walmart if she's going to be blatantly rude and racist to people lol not like y'all don't have 8000 cameras, she's lucky I was trying to be nice, next time someone's feelings are getting hurt. Real bold move for someone Probably making minimum wage.
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September 2021 by Natalie P.
Even though this Walmart is conveniently located for me, I always skip it and go to Surprise Walmart. I don't mind the actual store, it's the checkout lines that are ridiculous. You can wait in line for 20+ minutes. This is not the place to make a 'quick stop at the store'!
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August 2021 by Colin M.
The location is great, the greeters in front are so nice and always greets you... everything good until this lady from the women's department came up to me said "excuse me did you take all these off the hangers and throw them over the rack? Now I gotta fix it" she was rude and very much pointing her fingers at me. I had to tell that, it was her job to fix the racks. It was so disrespectful.
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May 2021 by Zubin C.
Pharmacy can not bring medicine out to your car if it is too big to fit in the drive up window
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April 2021 by Becky Y.
If you love to stand in long lines then this is the Walmart to stop at. Ridiculous that they don't even try to fix this here. Save yourself and visit the one on bell rd.
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December 2020 by Jessica S.
Shout out big thank you to Angelina in the garden department. We don't normally shop here but they were the only one who had a Christmas laser we needed. Angelina took the time in the garden department to plug the system in for us to make sure it worked as we already had been on a wild goose chase at locations that were out and had already exchanged a couple units that didn't work right out of the box. Thanks again!