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October 2025 by Phil Ward
First and foremost, these 1 star reviews are completely false, posted by fellow competition in this small town. Second, with the lowest labor rate in this town, and the busiest shop in town, these guys are top notch. Didn't pay for a steering and suspension check, and got a thorough inspection, and estimate at no cost. No one in this town does that, period. Whoever posts these fake 1 star reviews need to put down their phones and get a life. Best shop in this town by a long shot!!!
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October 2025 by Lyle T
Took my Toyota Tacoma there earlier this summer and got Icon 2.5s had a set of k03s on after the lift was done I was rubbing really bad on the cab mount the shop told me there was nothing they could do. So I switched to a smaller set of tires. I later found out that all it needed was a lower caster angle. Other than this and some lack of communication this shop was grate and has great employees would be a 4 star rating
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September 2025 by Karma
Run!!
I spent over $15,000 at this shop and they could never get it right. Every time I picked up my vehicle, something else was wrong and I had to bring it back repeatedly. Instead of fixing the original issue, I was met with excuses and more bills.
This place is unprofessional, dishonest, and unreliable. They wasted my time, drained my wallet, and never delivered the quality of work they promised. If you care about your vehicle, do yourself a favor and take it somewhere else!
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September 2025 by Kristin Anderson
Just adding another one star review to the pile.
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July 2025 by Eliz p
Absolutely terrible!!! The employees are extremely rude and unprofessional! DO NOT USE THEM!!!
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June 2025 by Adrian O'Neill
I see this shop has overall low ratings! (Even lower on Yelp) Wish I had noticed that before I went in. Here’s my experience if helpful to anyone…
Just had a really weird and crappy experience with this shop. 10 days ago I walked in and had a great experience with Paulo (sp?) a young guy at the desk & another guy who seemed to be in charge.
They looked at my aftermarket Agile RiP kit mount and shock - the mount broke, they removed the dangling shock, consulted on safety, and tried to find the parts to buy for me so they could repair my Sprinter. BUT they couldn’t find the parts for a fair price but my van builder had so they generously agreed to have me order the parts and then told me to call to schedule the repair saying “it shouldn’t cost too much” once I received delivery at my temporary mailbox.
Today I called to schedule, got a new guy unfamiliar with the situation and the guy said they couldn’t fit me in until the 30th. When I said I was just passing thru town, have been waiting here to get the repair done, and had this agreed upon plan with his coworkers he got aggressive with me and said most shops wouldn’t even agree to install customer supplied parts. Weird since it was his coworker’s suggestion.
Very disappointing. 5 stars for the first two guys and zero for him but obviously if you call or go in you don’t know who you’ll get!
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May 2025 by Dylan A
Had my Jeep towed in after blowing an axle seal on the highway. These guys were great, very friendly and very transparent and helped me get everything I needed to get back on the road as soon as possible. They demonstrated expertise explaining everything the previous mechanic did wrong, causing my issues. Would recommend 100 times over again to anyone in the area
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April 2025 by Trevor Seck
Been going to these folks for 3 years now. They are to the point, never upsell on work that’s not needed (like Findlay), and transparent with their costs. Recently had an issue with a repair that led to a break down (serpentine belt shredded after replacing pulleys). They had my truck in the next day and fixed at no cost. Cannot recommend this place enough.
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December 2024 by julian Alejandro
This has been my go to place when my work truck needs attention. These guys are very knowledgeable about the work and generous with their shop time.
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December 2024 by Tommy Thomas-Haines (TomThomas360)
I received a quote from another shop in town for just under $8000 to replace a burnt out bearing where my driveshaft enters the differential.
ACI-Brake replaced everything for $2600. They could not have been nicer and kept me up-to-date during the repairs.
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November 2024 by Bryan Aldridge
They took amazing care of me through an engine swap out. Jim and John talked me through every step of the way in expert fashion. They are very honest, not easy to find nowadays.
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September 2024 by Bob Howard
Great service and Communication throughout the repair. Helped out this full time traveler with quick service.
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June 2024 by Sergio Casas
This shop was the only one available and willing to give me a break and rotor inspection, I’m passing through town and they are the best shop I’ve ever been too, very professional, knowledgeable and very courteous. If I lived in town this shop would be my go to place. I haven’t had an automotive shop give me a piece of mind. As gratitude for their service I highly recommend coming here over any auto repair shop. If you are a resident in Flagstaff you are very lucky to have a business that’s puts their customers safety before money. I’ve been to multiple big chain automotive repair shops and none of them come close to this place.
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May 2024 by Allen Calk
John was INCREDIBLY friendly. Very professional service. As someone in the industry, I highly recommend this shop.
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May 2024 by Nina Francisco
If I could give a zero stars , I definitely would!! Horrible. If you like getting ripped off and lied to then this is your shop! Stay far far away. You’re better off going to school and learning how to work on your own truck. I could do a better job working on my truck with no experience at all. I’m a 22 year old women with no automotive knowledge.
