-
January 2024 by herb crimp
On our way back to Utah, our vehicle began shaking. Stopped in at Ascot Automotive to see if they could have a look. Within 24 hours, they had replaced plugs, wires and two ignition coils that had failed. They also performed a fuel induction service. Made it home no problem and the van is running smoother than ever.
-
January 2024 by Alex & Erin Leefers
The people at Ascot are friendly, professional, and have a quick turnaround time. I have come to them twice in the last two weeks with sudden important repairs and they have been able to accommodate me quickly each time and for a decent price. I’m very grateful!
-
January 2024 by Sophie Burkhart
I love taking my car to ascot! Everyone is very kind and thorough when inspecting and explaining repairs! They are reasonable in their prices and are honest!
-
December 2023 by Brenda Zorn
I was traveling cross country. My Sprinter is very large, too large for the lift. Shop manager Tom worked with me to replace a worn caliper. Customer service is #1 here, and the quality is superior. Hourly labor charge is very reasonable. 10/10 will recommend!
-
December 2023 by quinton
With all the stress of finals, Ascot Automotive provided some relief after some unfortunate events on the road. Joe was especially helpful, he was very personable over the phone and offered advice on work needed to be done to ensure I had the greatest experience. They were very explicit on their pricing, you won't be paying for anything other than the parts needed and the labor! I took my vehicle in on a Monday and it was out of the shop Wednesday afternoon even after shipping parts from Phoenix! Whether you're a student or a local, this place will not disappoint! Thank you for a great experience!
-
December 2023 by CAITLYN WHITNACK
Ascot Automotive is very efficient, kind, professional, and helpful. We had an issue with our car, and they did everything they could to help us, including driving out to our house four times to drive us to the shop and back. We will definitely be using them in the future. Thank you guys for everything.
-
December 2023 by Stephen Hall
I called them for some routine maintenance on my car and they were able to get me in the next day. They inspected the car, gave me an estimate and then did what I agreed for them to do in the time estimated. There were no hassles and no attempt to add additional services. It doesn't get any better than that!
-
December 2023 by Christopher Dougherty
The guys at Ascot automotive are some of the best people I've ever worked with. As I was heading out from Flagstaff on I-17, my Jeep overheated so we had to pull over and call for help. We brought the car over to Ascot to see what was going on. We'll, I've got to say this is the best bunch of guys I've ever met in the automotive industry. Ascot managed to get us in, determine our issue, and get us back on the road before the end of the same day. Communication was amazing and the tech that fixed our problem explains every detail of the problem and what he had done to fix it up. I can't thank you enough Ascot, you really saved the day for us. Thanks for everything!
-
November 2023 by Emily Hill
Ascot Automotive provides excellent service with highly skilled professionals, both at the service desk and in the shop. I've relied on them to service my vehicles over the years. You can count on their honesty and integrity.Services: General repairs & maintenance
-
November 2023 by Chris Dugan
While traveling, my blinker went out and I stopped to see if they could help me, sooner rather than later. Despite being a Baltimore Ravens fan ??? the front gentleman took care of my issue, right away. Everyone was so nice and courteous and I can safely go back on the road. THANK YOU, GUYS! And…GO STEELERS! ??❤️
-
November 2023 by Gabrielle Fitzwater
Professional staff was happy to help me and answered all my questions! I came in with a list of problems, they did a thorough inspection and fixed multiple issues, vehicle is running great. I will be recommending to my family and friends!
-
October 2023 by Jess Miller
Darius and team were amazing to work with!! I was referred to Ascot Auto by another shop, just passing through Flagstaff on a road trip. They were able to get my car in same day for a brake inspection. They were communicative and super knowledgeable. Rear brakes were replaced with no issues! Thank you for the amazing service.
-
October 2023 by Rick Rhea
I was traveling thru town when my water pump went out. I stopped in their shop about 3 30 in the afternoon and asked if they could look at my vehicle. They confirmed my water pump was shot. Within 1 1/2 hrs they had picked up a water pump and got it installed in my vehicle to get me back on the road. From the moment I walked into their door to when I got my vehicle back everything went very smooth. They totally went out if their way to get this done for me even though they were closing soon. I was very impressed with everything. They did an awesome job, I made it home safe. Thank you very much for helping me out. You guys deserve all the business you can get.
-
October 2023 by Bruce Belton
While camping at Grand Canyon state park my Dodge Ram truck would turn over, not start. After calling Dodge dealership and 4 other garages, the best anyone could offer was to look at it in about 4 to 5 days. Managed to get it started after many, many tries.Scared to shut off truck and drove to Flagstaff anyway, leaving my camper at the park.Tom at Ascot promised to do what he could and worked me into their tight schedule.After some good discussion they ordered and installed a fuel pump a day later and we are on the road.My wife and I will be forever grateful for the service and the compassion of the staff during this very stressful time.Services: Auto engine diagnostic
-
October 2023 by Verna Mego
Had vehicle inspected. Work was not done due to budget but they were able to diagnose the issue when I had a different autoshop tell me differently and wasn't the issue. I've had work done before by Ascot and I was happy with the results. Highly recommend ? them.Service: Vehicle Inspection
