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January 2023 by Michael Daugherty
I'm not sure if it is because the store is still new or maybe they had a recent sale but it looked like half the place had been hit by a tornado with products just strewn about indiscriminately. They did have a lot of cool stuff that I didn't know was carried at Big lots but the prices didn't necessarily look competitive to anywhere else.
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December 2022 by Nicole Burgan
Great deals. Staff is helpful. Store is clean and set up to easily find what your looking for.
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November 2022 by Becki Smith
Today I was shopping in the Flagstaff store. I had a cart full (several hundred dollars) of "Clearance" merchandise, some had clearance stickers and some didn't. Cashier (Zach~awesome young man) called for a manager (as well as a back up cashier) 4 times before the Manager, Danielle, appeared. She told Zach that the items that didn't have a clearance tag were full price, despite being in the clearance section. Needless to say, as I was planning to make gift baskets I refused to buy any of it. I find this very deceitful when items are put into the clearance section but they aren't marked down. I've worked retail for many years and have never worked for an employer that would have handled this situation the way it was handled. Zach was so apologetic and helpful but Danielle was insistent that the items were full price and her attitude was less than customer service driven. I doubt I will shop there anymore.
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October 2022 by Gillian Parker
With it being just new after a few months still good place. Nice bigger space. Great customer service in there. Always like shopping in Big lots.
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July 2022 by Annache Hagood
They locked the doors 15 minutes before closing and the floor cleaner (massive machine) was circling the area I was looking in. I just needed to pick up a couple things so I knew it'd take 5 minutes max. I couldn't think at all because the cleaner with the floor machine kept almost running into me. I never had that happen at the old location. The customer service was less than great.
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June 2022 by Alicia Gonzalez
Worst customer service ever! Waiting to hear from corporate. According to this manager Ravin this bedding is not bedding as we asked multiple times for assistance and as she treated us terrible. Customers be aware that the discounts don't apply as they do what sees fit. Will never shop at Biglots especially this location!
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January 2022 by lee beaver
Good deals and great seasonal products
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January 2022 by Laura Torres
I enjoy that store everytime I go in. Found really cute Christmas cookie jar's. Bought one for me, then went back and got 2 more as gifts. I always find great stuff no matter what season it is.
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January 2022 by Phoenix Fireheart
They are moving I hope they get more space.
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December 2021 by Mandi K
Nice area always come here to get paper towels and toilet paper and find a few more items I bring home.
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November 2021 by Rosie L.
I came here with the sole purpose of using my rewards/coupons to find out that the cashiers wouldn't even try to scan the barcode for it. He insisted on getting a manager, but with the 6-7 people in line, I became self-conscious and my anxiety set in. I just wanted to leave.
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November 2021 by Da mutton Dog
It's been a while saw some things I like ?they even gave me a rewards card ? thank you ?
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October 2021 by Gunner Glade
Stop in time to time when in area. Purchase holiday or kitchen items mostly. Friendly staff and store was clean
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October 2021 by laura jenkins
I found what I was looking for and more .. Christmas and Halloween.. great prices ..no wait in line for me ..was early afternoon tho ..
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September 2021 by Daphne Straley
Sign says it closes at 9 but it's 750 and the door is locked, no employees in sight, no reason posted.
