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December 2023 by Leif Fuller
Huge line and only one cashier. Literally 15 deep and all the other associates are standing around and okay with letting one cashier try to ring everyone out. Priority is to get the customers out the door. Not make them wait 20 minutes for a purchase. Left $100 worth of stuff because of this. Incompetent
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December 2023 by Erin Franklin
I like this place really good items is the store.
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December 2023 by Tim Davis
Discount store that's pretty good
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November 2023 by Coaching*by*Daisy HealthyHealingHappens
It's pretty good to get bargain prices but could help with the community market more.
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September 2023 by COX COMMUNICATIONS
Great employees here and a manager, as well. They treated me like family.
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August 2023 by Cox Installations
Great employees here and a manager, as well. They treated me like family.
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August 2023 by The CableGuy
Great employees here and a manager, as well. They treated me like family.
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June 2023 by LD Dame
Great store in Flagstaff! Well stocked with inventory at reasonable prices. Friendly employees.
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April 2023 by SenSay
They got stuff. It's a hit or miss if you find what you are looking for. The prices can also be a hit or miss.
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January 2023 by Michael Daugherty
I'm not sure if it is because the store is still new or maybe they had a recent sale but it looked like half the place had been hit by a tornado with products just strewn about indiscriminately. They did have a lot of cool stuff that I didn't know was carried at Big lots but the prices didn't necessarily look competitive to anywhere else.
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December 2022 by Victoria P.
Beautiful store with amazing employees I would 100% come here again. The employees clearly are trying their hardest even with being a smaller staffed yet high volume store.
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December 2022 by Nicole Burgan
Great deals. Staff is helpful. Store is clean and set up to easily find what your looking for.
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December 2022 by Nicholas Manheimer
A great new location with a modern 21st century look. Feels like I am in a modern Target. Overall, nice buzz inside with some freebies for loyalty members on grand opening.
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October 2022 by Becki Smith
Today I was shopping in the Flagstaff store. I had a cart full (several hundred dollars) of "Clearance" merchandise, some had clearance stickers and some didn't. Cashier (Zach~awesome young man) called for a manager (as well as a back up cashier) 4 times before the Manager, Danielle, appeared. She told Zach that the items that didn't have a clearance tag were full price, despite being in the clearance section. Needless to say, as I was planning to make gift baskets I refused to buy any of it. I find this very deceitful when items are put into the clearance section but they aren't marked down. I've worked retail for many years and have never worked for an employer that would have handled this situation the way it was handled. Zach was so apologetic and helpful but Danielle was insistent that the items were full price and her attitude was less than customer service driven. I doubt I will shop there anymore.
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October 2022 by Jeanne Montoya
I love big lots, they have the gourmet nuts, n cool out of the ordinary stuff