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January 2024 by Iris Jimenez (Anyta)
It was our first staying in this hotel, even though it was only a 1 night stay I must say the room was nice. It has two very comfortable queen beds. It was clean and very cozy.Trevor helped us check in; very polite gentleman. Check-in process was quick.Breakfast is served from 6:30 am to 9:30 am there's a wide variety of things you can choose from: apple juice, orange juice and cranberry juice. You can make your own waffles, there are bagels, toast, muffins you can choose from! Scrambled eggs and sausages. Cereal, yogurt, cream cheese, butter and coffee... Hot and Delicious.We loved this place and we will definitely stay here on our next visit to Flagstaff ❤️
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January 2024 by Manuel Mendoza
Excellent place to have a good restRooms: Very clean
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January 2024 by Sarah Stalker
Beware of this hotel i booked online and it was supposed to be $150 to stay one night. We took my son for his 18th birthday to go snowboarding. We partake in MEDICAL MARIJUANA so I rolled it up inside where it isn’t freezing cold and took a stroll to our truck to smoke off property from the hotel.I check my account this morning they charged me $351 so I call there must be a mistake. No they found a small amount of marijuana in the trash can unsmoked btw and charged me for smoking in the room.When I called to see why I was polite until Bonny argued with me about it and I got aggressive with my words. She hung up on me. I hope you can correct this comfort inn.
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January 2024 by Tambra Kilpatrick
Great motel better than most 4 star hotels I've stayed at! Beautiful property clean rooms, plenty of movie channels, fluffy towels, plenty of hot water, and you can't beat the free breakfast, everything from waffles, eggs, sausage, biscuits and gravy to cold cereal, bagels, yogurt, fruit you name it chances are they had it and even not getting to breakfast until 9 everything was still hot and fresh. This place and it's employees deserve 5 stars and your family deserves to know that customer service still matters and you shouldn't have to break the bank to experience it. Will definitely make a point to stay here again!Rooms: Clean, fluffy towels, plenty of hot water, microwave, refrigerator, kitchen table and chairs, plenty of pillows and blankets!Food & drinks: AMAZING hot breakfast, great variety, gravy was less than satisfactory but it didn't matter because with the selection available the only way you could leave hungry is to not even visit the breakfast area. 5 stars!
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January 2024 by Vidit Thakkar
Our stay at Comfort Inn I-17 & I-40 was brief for 1 night only, but was very comfortable and pleasant.The gentleman checking us in was friendly and helpful. We loved the christmas decorations and the cozy vibe of the seating area.Rooms were great. Bathroom was a bit small, but shower pressure was wonderful.Breakfast was hot and the usual fare. For a vegetarian, they had oatmeal, cereal, fruits, breads etc. The usual fare. They also have scrambled eggs and biscuits in addition to the meat items.Would definitely recommend to stay here when in Flagstaff.
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January 2024 by CyberT
Morning breakfast was good but staff did not monitor replacing items and had to be told by several people times.Otherwise the place was great.
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November 2023 by Mike Sims
Great location in Flagstaff. Rooms were clean. They only clean your room on request. We were there 5 nights and never had housekeeping. It was okay because we had plenty of towels. If you want your room cleaned, you must request it before 10 am.The breakfast is good and offered at no additional charge.The lobby is cozy and reminds me of a mountain lodge. I'll be staying here again in the future.
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October 2023 by Sweet T
Nice, quiet and cozy! They have a great room with various types of seating to kick back and relax by yourself but big enough to handle groups. The staff was friendly and the breakfast was delicious! ?Rooms: We had a king size bed, sitting area with a couch with a fold out bed and a desk as well. It was nice and spacious for us.Nearby activities: There are many places within walking distance to shop or grab a bite to eat.Food & drinks: Lots of choices in the area.
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October 2023 by Chip Johnson
Nice hotel close to NAU. A little pricey for a Comfort Suites, but I wouldn't hesitate staying here again. The lobby and dining area is really nice and a nice fireplace for friends to mingle around. The staff was very friendly and welcoming.Only downside was that we were on the street side which was noisy in the morning. Ask for the parking lot side if you stay here.Rooms: Rooms were updated and clean.
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October 2023 by Steven Ulrich
Overall a pleasant stay.The staff was friendly and helpful.Rooms were clean and spacious.Location was perfect for us to easily get to Pepsi Amphitheater for the concert we were in town to see. Very walkable to restaurants too.
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September 2023 by Kelsey Hensley
First of all, the breakfast was exceptional. There was so much to chose from that you don't have to eat the same thing every day. The location is perfect, and in a cute college area of town surrounded by pine trees. The hotel itself had a ski lodge type feel, which made our stay so cozy and enjoyable. I would highly recommend staying here. 10/10Nearby activities: Meteor crater is about 40 minutes awayFood & drinks: Vending machinesJuice, milk, coffee for breakfast
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August 2023 by Dan King
This so should have been a five star review!We started out with the amazing Ms. Faith who checked us in and was absolutely fabulous!!!The property is lovely and extremely well appointed, breakfast was fantastic, hot, well stocked and spotless!Then things went south…Having been at the hotel alone for 2 nights while my wife had surgery the moment she was released I wanted to share this lovely hotel with her and we inquired about staying one more night… ABSOLUTELY, says, whom I believe was the Front Desk Manager or possibly the Hotel Manager, we will extend your stay at the same rate you have paid the last two nights… as he went to extend our stay he said “oh gosh, I forgot it was Friday” the rate will be almost double… to which I replied, but you just told me the rate would stay the same….His answer was “there is nothing I can do”.There was DEFINITELY something he could have and SHOULD have done as a manager and that was to honor the price he had JUST seconds before quoted me!!I completely understand that rates change but once a rate is quoted it should be honored, ESPECIALLY by the Hotel and/or Front Desk Manager!!So unfortunate!
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August 2023 by Shana Michalek
This is a beautiful hotel in a great location that provided us with a very comfortable stay. Rooms were clean, breakfast was good, service was great. I think this is the nicest Comfort Inn I’ve been to. Would absolutely stay here again. Love the decor and style throughout the hotel that has a ski-town/lodge feel. The dining room is beautiful with a large fireplace. The one thing is that the pool is tiny, though there are 2 hot tubs in addition to it, and they’re all oddly sort of located in the middle of the parking lot.
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August 2023 by Kory
It was a decent stay, offered breakfast rooms were clean. They do let animals in any room so just make sure to wear shoes. I was told only on the 1st floor but my room carpet seemed to have a few stains.I put a towel under my room door cuz the hallway light goes through. Someone pushed my towel out and knocked at 12 am? That was weird. Also I was told the maids/room service won't come unless request. The 1st day a someone came bragging in with out knocking? They don't seem to have a cleaning schedule. Our last day someone knocked and ask if we were leaving already like around 9. Check out is at 11.Its a decent hotel nothing new, basic and clean and reasonable pricing.
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August 2023 by Simon Gagne
I've been in a lot of similar hotels and this has to be the nicest one in the "Comfort Inn" range of hotels(comparing apples to apples). Room was nice, clean and in good condition. Breakfast was good with multiple options. The outside pool was just the right size and perfect for this hotel. Hotel had nice decor which gave it a good "mountain cabin" feel. Also nicely located to many restaurants as we didn't have to use our car to go dine out on any of the day we were there. More importantly, their room rate was competitive to most of other hotel that didn't seems as nice. We will consider it first if we ever come back to Flagstaff.
