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November 2023 by Charlie Rademacher
Consumer beware!!!!!!!!! My wife and I were in town for our daughters band performance. Not knowing the downtown area we searched for parking for over 30 minutes. We finally found a spot. Had dinner at a local restaurant for maybe 45 minutes, just to come back to a boot on our car. There clearly wasn't enough signs posted because 15 other cars got a boot as well. Aftercalling their number to get our boot removed the lady on the phone was extremely rude and told us to wait for someone to come remove the boot. We then waited in line for a guy in an unmarked truck to charge us $180 . Then we asked where the sign was indicating the no parking zone and it was behind a large pickup truck and tall bushes. Economy towing you should be ashamed of yourself taking that much $$$. If there were 0 starts to give on a review I would. Such a sketchy situation with a guy not in uniform and in an unmarked truck collecting credit cards and cash for a parking lot that was barely posted with signs. Economy towing you are a terrible company and your customer service is even worse. Definitely find a different towing company to give your business to.,
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November 2023 by Matt McGlory (EpicMcTroll)
After a long night trying to limp my car to flagstaff, it finally got to the point of needing a tow about 40 minutes out. I called them and talked to shawn. He was very awesome and came when he said he would. He was very professional. The tow experience was very easy and simple. The price for the tow was also very reasonable. I won’t hesitate to call him for another tow again, if I do need it. Thanks Shawn!!!Services: Special vehicle towing
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November 2023 by Jacob Adam
If I could give Shawn 6 stars I would. That’s a man that works DARN hard. His speed and efficiency was very impressive. Having to get a tow sucks but he did an awesome job helping me out and lightening the mood. Thanks again for the help my man, super appreciate you.Service: Car towing
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November 2023 by Sylvia Ray
I was so grateful for how Shawn went out of his way to help me when my car (actually was driving hubbies car) sprayed oil all over the hood and windshield. After towing me back, he checked and found that the oil cap was off and the dip stick out. He fixed that, checked the oil level, cleaned my windshield, then waited till I got the car started before he left. If there were more stars to click, I would do it. Thank you!!!!!!!!
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September 2023 by Ryan flynn
My cars alternator went out, and I had to pull off to the side of the road and call for help. Of the three places I called on that Saturday, this was the only one that picked up. Within 30 minutes they had someone to my location, and they tried to Jumpstart my car for me, which unfortunately did not work. They then towed me to the honda dealership, roughly 9.2 miles away for a cost of $122.60. Rocky was the name of the associate who helped me, and he was very friendly and patient with my lack of knowledge about what to do. If I get stuck again, I will call this company again.
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September 2023 by Donna Ray
Around April 31, 2023 my friends trailer broke off from my son’s Yukon. After the Trooper came by and set up. Economy towing was coming. I had had the trailer ful of things that was going to storage up north. Most of the stuff we got in the back of the Yukon except for two big plant containers with metal poles weed eater pipe bender and other things and a cat/puppy carrier. Anyway by the middle I’d March or a little later I called to set up to get my pails an things inside no one could find my items not even the trailer. He said call back with info. Two weeks I called with info. Still h th oils not fond. Three weeks or so and spoke with a women and she spoke with the driver he said he would go look as he remembered them said she would call back. Never did like the rest…. Last call she told me that they took the trailer to the scrap and my items either went to trash or scrap . I ask how could they do that to my things she stated it was trash but I could come look. Needless to say WSTCH OUT PEOPLE THY MY MISTAKE YOUR DTUFG FOR TRASH…
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September 2023 by Julie Jones
They responded faster than expected. The driver told me exactly how to get to the tire shop and made sure I got off the freeway safely.
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August 2023 by JC
Excellent service provided by the professional truck driver Shawn. He was very efficient, knowledgeable and directed me to a great place that took care of my vehicle repair issue (brake masters).
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August 2023 by Seven Lumas
My experience with these guys was the best quality experience I’ve ever received. Shawn our tow truck driver was absolutely the best!!! he made sure we got a battery for a vehicle and it was installed correctly and didn’t leave until everything was taken care of. I have to say one of the best guys I ran into just want to thank him so much. He actually made me and my wife feel very safe and made sure we got home big thanks to him. Thank you Shawn!!!!!Service: Battery service
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July 2023 by Kevin Barnes
Sean was Great!! Showed up in about 35 minutes and had me dropped off at the mechanic in another 40 minutes. Very reasonably priced. I will not hesitate to call them again if the need arises. Thank you Economy Towing and especially Sean for the great service.Service: Car towing
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July 2023 by Deja Jauregui
My experience with this company was exceptional! Sean was very kind and helpful and saved me so much stress by going out of his way to help more than he had to! He explained certain things about my car that I didn’t know which was nice to understand where the problem could have been coming from. He made a huge positive impact just by being kind to a stranger! I will continue to use this towing company!Service: Car towing
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June 2023 by Ryan Hafen
Got stranded on a dirt road. They made the bumpy trip out and back to come save me. Was quick, friendly, and efficient. Sean went the extra mile making sure we took it to a repair shop that could get the issue fixed that day and even came back to work on the car himself. He was a life-saver. Cannot recommend enough.
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April 2023 by Daniel W
Michael showed up immediately after the call (within 20 minutes) and helped us with an off road recovery in the middle of the night. Super appreciative of the work!
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March 2023 by Logan Gilmore
Whatever you do, don't use economy towing. They accepted a job from my roadside assistance towing company and originally said 60-90 minutes. After not showing up in 90 minutes, Economy towing was contacted and they said they will be here in 20 minutes. An hour went by and I contacted Economy directly and spoke to the driver, Alonzo. He said 20 minutes. He also blamed the problem on the roadside assistance company. However, I spoke to the roadside assistance company. Kinesha was very friendly, assured me that Economy was giving me the run around. And was willing to cancel Economy so that they would not get paid and dispatch another towing company if that's what I preferred. Can you imagine if you were a woman, alone at night, in the middle of nowhere, and you were getting the runaround from Economy towing...Service: Car towing
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March 2023 by DPS Brar
They do a very good and professional job at affordable price. I got stuck in snow storm and needed to winch out my truck, they came fast and did a great job. Will recommend them for sure.
