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December 2023 by Travis C.
Great friendly service! I'm glad I found Shield Storage moving from southern AZ and they were very helpful throughout the process!
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October 2023 by Lucia Gonzales
This company uses a bait and switch tactic to get you in the door and then tacks on extra unnecessary charges to make extra profit . They advertised 50% off storage unit price for several months — so the unit price in my case should have been $40. They then tell you there’s a $25 “service fee”, you are required to pay monthly $15 insurance and charge $18-$19 dollars for a lock if you don’t bring in one of the round ones. I went to another place and paid more for a temp controlled unit nearer to where I’m staying. It’s not about the money as much as It’s the principle. If you must go there, bring your own circular lock, bring proof of renters or homeowners insurance if you have it and it might be worth it.
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October 2023 by Ashlyn O'Brien
Very friendly staff with decent, affordable units. If any issues arise, they will offer kindness and help you out. :)
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September 2023 by John C.
They responded quickly to my request for trailer storage. What I really appreciated about. The staff is one of them part of the trailer for me because I had trouble packing it out into the spot. Nora at the front desk was very friendly and helpful.
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September 2023 by Reace Rinehart
Mary was so great and thorough! I leased just for the summer and had zero concerns. All their units are drive up which makes things so easy.
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September 2023 by Minivan Lee
I just today procured my storage unit. It’s Labor Day and this place was the only storage that answered. Nora was pleasant. When I arrived it took 15 min to complete all paper work.I needed a small unit while visiting Flagstaff. It fits my needs perfectly.It was clean and the driveways that pull up next to the units are large and easy to drive in and out.I’m pleased all the way around.
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August 2023 by Lani Hague
Super easy set up and affordable options.The lady in the office is a total sweetheart! <3
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August 2023 by Eliza C.
Needed a storage unit to hold some things for when I moved back up to my new apartment. Snagged a great deal with the bigger storage unit with the price being around $110(same price as the smaller units). Mary was a great help with finding my unit and telling me how things work. Sweetest person also I must add. Storage units also are easy to access and very reliable as it can hold a bunch of things. Would recommend to anyone thats moving and needs a storage unit for the time being.
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June 2023 by Kai
Mary at empire storage is so very helpful! I have been with empire for over a decade now and since Mary has become the manager she has handled business on a highly professional level. Definitely recommend if looking for a good managed facility.
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June 2023 by Rachel
Mary at Empire Storage is great to work with, she was able to get my husband and I a storage spot for our RV last minute and upgraded us to a larger spot! She always communicates and is very friendly and helpful, we are so pleased to have found them.
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June 2023 by Harley Gardner
We've been with Empire (now Shield) Storage for a few years and it's always been great! Great communication and assistance along the way. They've also helped us ease the burden of our upcoming move.
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June 2023 by Kayla Powley
The process was quick and efficient. The storage unit was clean and easy to get to.
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April 2023 by Jessica Dowling
If I could give them more stars, I would! I have had Empire/Shield Storage for about 6 or 7 years. They were always kind and very helpful with any questions. The storage areas are well maintained and clean. I've always felt secure in having my stuff on their site. Not once did I ever have to worry. They were very great in communicating any and all changes with policy if it was going to affect me. They are so awesome, and I will miss them as I am now moving out of town. So, if you are looking for a great, clean and well-respected storage facility Empire/Shield Storage is perfect for you!
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April 2023 by david ramos
Have been with Empire Storage for about 8 months now. Mary and Mike have always been professional and courteous. Storage space has easy ground floor access and the Empire yard in general is very clean. Highly recommend Empire for Storage needs.
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April 2023 by ekko_thr33
Shout out to, office goddess, Mary! She will have your back.
